Associate Logistics Manager

Werner Enterprises, Inc.; Jacksonville (FL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

401(k) plan

Stock purchase plan

Paid time off

Life insurance

Disability plans

Other supplemental coverage

Job summary

Werner Enterprises, Inc. seeks an Associate Logistics Manager to oversee daily transportation operations under the Dedicated Logistics Manager. You will manage drivers, plan loads, ensure customer satisfaction and drive revenue through headhaul/backhaul activity.

Responsibilities include safety compliance, invoicing, and coordinating with billing, payroll, and risk. The role covers asset maintenance oversight and driver payroll while meeting KPIs and customer expectations. Benefits are provided.

Qualifications

• Experience in day-to-day transportation operations.
• Ability to manage drivers and payroll.
• Knowledge of safety, compliance and regulatory requirements.

Responsibilities

• Assign drivers to loads optimizing origin, destination, freight type, miles and stops.
• Train and retain drivers by addressing home time, payroll and equipment issues.
• Oversee account profitability and growth.
• Monitor driver load assignments to meet customer service expectations.
• Monitor driver safety, pre-trip inspections and CSA scores for safe deliveries.
• Enforce safety compliance with policy, with safety department support.
• Interface with billing, operations, customer service and risk teams.
• Ensure adherence to policies while making safety-conscious decisions.
• Understand customer dynamics to improve value and relationships with Werner.
• Perform other related duties as assigned.

Skills

Driver management

Load planning

Customer service

Payroll knowledge

Tools

AS400

Qualcomm

Job description

The Associate Logistics Manager is responsible and has operational oversight for the day-to-day transportation operations under the direction of the Dedicated Logistics Manager, which includes driver management, load planning, and customer service functions to ensure customer satisfaction. The operational functions include revenue generation (headhaul / backhaul), invoicing/billing, safety, equipment maintenance monitoring and driver payroll. This must be accomplished in conjunction with meeting the key performance indicators (KPI’s) established by the Dedicated Logistics Manager, Operations Manager and our Customer.

Responsibilities

• Assigning drivers to loads by optimizing load information such as origination, destination, type of freight, number of miles, stops, directions, etc. with driver needs and availability. This is done using the AS400 computer system, Qualcomm satellite, face-to-face communication and telecommunication.
• Continually focus on driver training and driver retention by building and maintaining driver relationships through understanding and meeting driver needs. These needs include, but are not limited to home time, payroll, utility, equipment breakdowns, logging violations, equipment issues, etc.
• Responsible for account profitability and growth.
• Monitor drivers load assignments to achieve customer service expectations.
• Monitor drivers safety needs, pre-trip inspections and CSA scores to ensure safe, legal and on-time delivery of freight.
• Demonstrates a commitment to safety, with the support of corporate safety department, enforcing compliance with Federal, State and Organizational rules and regulations.
• Interface with various departments such as billing, vans, customer service, risk, safety, payroll, and fuel.
• Ensures compliance with all policies and procedures while making safety conscious decisions.
• Understand and adhere to our customer’s dynamics, service expectations, goals, and initiatives as they relate to improving value for the Customer and Werner. This may include but is not limited to establishing positive and professional working relationships with drivers, associates and customers, monitoring performance metrics, participating in customer meetings, and coordinating maintenance of assets and equipment.
• Perform other related duties as assigned by supervisory personnel.

We know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones. This position is eligible for benefits, which include medical, dental and vision plans. We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage.

• medical
• dental
• vision plans
• 401(k) plan
• stock purchase plan
• paid time off
• life insurance
• disability plans
• other optional supplemental coverage

Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.