Associate Logistics Manager

Werner Enterprises Inc; Dallas (TX); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Stock purchase plan

Paid time off

Life insurance

Disability plans

Other coverage

Job summary

Werner Enterprises in Dallas, TX is seeking an Associate Logistics Manager to oversee day-to-day transportation operations under the Dedicated Logistics Manager. You will manage drivers, plan loads, coordinate customer service, and monitor safety, billing, and payroll while striving for on-time delivery and KPI targets.

You will interface with billing, safety, risk, and other departments to ensure profitability and growth, maintain driver relationships, and support continuous improvement in

Qualifications

• Experience coordinating transportation operations.
• Knowledge of fleet management and driver scheduling.
• Understanding of safety and regulatory requirements.

Responsibilities

• Assigning drivers to loads by optimizing load information.
• Using AS400, Qualcomm satellite, and direct communication.
• Building and maintaining driver relationships to improve retention.
• Responsible for account profitability and growth.
• Monitoring load assignments to meet customer service expectations.
• Monitoring safety needs, pre-trip inspections, and CSA scores.
• Interfacing with billing, safety, payroll, and fuel departments.
• Ensuring compliance with policies and procedures while meeting customer goals.

Skills

Driver management

Load planning

Customer service

Driver retention

Safety compliance

Job description

The Associate Logistics Manager is responsible and has operational oversight for the day-to-day transportation operations under the direction of the Dedicated Logistics Manager, which includes driver management, load planning, and customer service functions to ensure customer satisfaction. The operational functions include revenue generation (headhaul / backhaul), invoicing/billing, safety, equipment maintenance monitoring and driver payroll. This must be accomplished in conjunction with meeting the key performance indicators (KPIs) established by the Dedicated Logistics Manager, Operations Manager and our Customer.

• Assigning drivers to loads by optimizing load information such as origination, destination, type of freight, number of miles, stops, directions, etc. with driver needs and availability.


• Using the AS400 computer system, Qualcomm satellite, face-to-face communication and telecommunication.


• Continually focusing on driver training and driver retention by building and maintaining driver relationships through understanding and meeting driver needs. These needs include, but are not limited to home time, payroll, utility, equipment breakdowns, logging violations, equipment issues, etc.


• Responsible for account profitability and growth.


• Monitoring driver load assignments to achieve customer service expectations.


• Monitoring driver safety needs, pre-trip inspections and CSA scores to ensure safe, legal and on-time delivery of freight.


• Demonstrating a commitment to safety, with the support of corporate safety department, enforcing compliance with Federal, State and Organizational rules and regulations.


• Interfacing with various departments such as billing, vans, customer service, risk, safety, payroll, and fuel.


• Ensuring compliance with all policies and procedures while making safety conscious decisions.


• Understanding and adhering to our customer’s dynamics, service expectations, goals, and initiatives as they relate to improving value for the Customer and Werner.


• Establishing positive and professional working relationships with drivers, associates and customers, monitoring performance metrics, participating in customer meetings, and coordinating maintenance of assets and equipment.


• Performing other related duties as assigned by supervisory personnel.

We know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones. This position is eligible for benefits, which include medical, dental and vision plans. We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage.

• medical, dental and vision plans


• 401(k) plan


• stock purchase plan


• paid time off


• life insurance


• disability plans


• other optional supplemental coverage

Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.

With 2025 revenues of nearly $3.0 billion, a modern truck and trailer fleet, more than 14,500 talented associates and our innovative Werner EDGE® technology, we are an essential solutions provider for customers who value the integrity of their supply chain and require safe and exceptional on-time service. Werner® provides Dedicated and One-Way Truckload services as well as Logistics services that include truckload brokerage, freight management, intermodal and final mile. Werner embraces inclusion as a core value and manages key risks and opportunities through a balanced sustainability strategy.