Associate, Knowledge & Communications (SCG)

Southern California Grantmakers; Los Angeles (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Southern California Grantmakers (SCG) seeks a versatile Associate, Knowledge & Communications to support the organization’s digital communications strategy. You'll help with data-driven storytelling, website content, social media, email campaigns, and member communications.

Collaborate with the Knowledge & Communications team to produce resources, analyze audience data, and improve learning and engagement across SCG programs in Southern California.

Qualifications

• Bachelor’s degree in Communications, Marketing, Public Relations or related fields.
• Minimum 2 years of experience in a fast-paced nonprofit/philanthropy setting.
• Proven track record managing institutional social media to build readership and engagement.
• Experience with social media management tools.
• Experience with CRM and CMS; willingness to learn.
• Experience with Pardot or other email marketing platforms; basic HTML knowledge.
• Excellent writing, storytelling, and editing skills; ability to craft messages for social, email, and website.

Responsibilities

• General Communications & Marketing: plan and execute marketing plans for SCG’s programs and events, build communications systems.
• Social Media: manage SCG’s social platforms and drive engagement.
• Email Marketing: assist in producing content for campaigns and automation.
• Website: produce content for socalgrantmakers.org with branding and storytelling.
• Learning & Evaluation: help develop internal/external learning strategies for online platforms.
• Data analysis: analyze audience patterns and communicate insights.

Skills

Social Media

Email Marketing

Writing/Copyediting

Data analysis

Project Management

Website

Analytical

CRM

CMS

HTML

Education

Bachelor’s degree in Communications, Marketing, Public Relations or related fields

Tools

CRM

CMS

Pardot

HTML

Job description

Associate, Knowledge & Communications (SCG)

Posted on May 09, 2019

About Southern California Grantmakers and Philanthropy California

Southern California Grantmakers (SCG) is a regional association for philanthropists and grantmakers working to make a difference. We believe that a strong and informed giving community is essential to improving the quality of life for all Southern Californians. SCG connects grantmakers through sector-wide conferences, trainings, networking opportunities and funder convenings—providing space for collaboration and coordinated action on critical issues. SCG currently serves 330 members who, together, represent the spectrum of philanthropy, including corporate foundations and giving programs, family foundations, private independent foundations, community foundations, public foundations, individual philanthropists and government grantmakers.

Philanthropy California is an initiative of Northern California Grantmakers (NCG), Southern California Grantmakers (SCG), and San Diego Grantmakers (SDG). Our combined membership represents more than 600 foundations, corporate funders, philanthropic individuals and families, giving circles, and government agencies who invest billions every year to support communities across the state, the country, and worldwide.

Position Description

The Associate, Knowledge & Communications will assist in the execution of SCG’s strategic communications plan. This position will report to the Manager, Knowledge & Communications and work closely with the rest of the Knowledge & Communications team on utilizing data, design, and storytelling to carry out digital marketing strategies that boost SCG’s membership engagement and community building as well as internal and external learning.

In collaboration with the Knowledge & Communications team, the Associate will help keep SCG staff members up to date on the latest news, research, and events in philanthropy, with a particular focus on Southern California. They will work with the team to develop internal resources that support SCG’s efforts to improve its member services and deepen its knowledge as the philanthropic field rapidly evolves.

In addition, the Associate will collaborate with other SCG, NCG and SDG staff on Philanthropy California initiatives.

This position is an excellent opportunity for a creative individual who is curious about the intersection of digital media and philanthropy. The ideal candidate will be interested in serving the philanthropic sector and building skills in a cross-functional organization.

Areas of Responsibility

• General Communications & Marketing: Serve as a junior strategist in the planning and execution of marketing plans for SCG’s programs, conferences, and other events. Tasks include but are not limited to organizing and drafting communications around themes that provide continuity to SCG’s efforts and fortify brand identity; and building, implementing, and improving communications systems and processes to promote events and programs.
• Social Media: Act as the primary community manager for SCG’s social media platforms and implement digital strategies that enhance engagement. Create and track content and conversations while ensuring consistency with organizational messaging and branding.
• Email Marketing: Be the project manager and assist in producing content for SCG’s email marketing campaigns. Be a thought partner to the Knowledge and Communications team in strengthening SCG’s digital strategies to achieve the organization’s mission and goals around member engagement. Design automated engagement structures, processes, and workflows to deploy SCG's newsletters, membership and renewal campaigns, and other targeted communication.
• Website: Be one of the leads in producing content for socalgrantmakers.org. Tasks include but are not limited to writing, ensuring branding standards, and collaborating with the Knowledge & Communications team on storytelling strategies that incorporate insightful data, impactful designs, and high-quality writing.
• Learning & Evaluation: Collaborate with the Knowledge & Communications team to develop internal and external learning strategies for SCG’s online platforms.
• Data analysis: Examine, produce, and communicate insights on the patterns of SCGs audiences across online platforms.
• All other duties as assigned.
• Writing/Copyediting: Excellent writing, storytelling, and editing skills. Experiences with crafting messages for various communications platform including social media, email, and website. Ability to quickly produce high quality written content.
• Analytical: Ability to develop reports and use qualitative and quantitative information in planning, troubleshooting, and decision-making.
• Project Management: Ability to create concise and workable project plans, communicate those plans clearly, and manage deadlines. Ability to build systems, processes, and structures to achieve measurable goals. Fast learner with impeccable attention to detail and a proven track record of on-time delivery for complex projects with distributed ownership.
• Open-Minded and Entrepreneurial Approach: Intellectual curiosity and interest in using experimenting with new communications tools and strategies. Interest in new technologies, design thinking, and data. Exceptional interpersonal skills, customer service attitude and ability to work effectively with internal and external stakeholders at all levels from a range of backgrounds.
• Minimum 2 years of experience in a fast-paced environment, preferably in the philanthropy/nonprofit sector.
• Proven track record of managing institutional social media platforms to build readership, authority, and engagement. Experience with social media management tools.
• Previous experience with CRM and CMS highly desired or an interest in learning these systems.
• Previous experience with Pardot or other email marketing platforms; knowledge in basic HTML preferred.
• Bachelor’s degree in Communications, Marketing, Public Relations or related fields.

Southern California Grantmakers (SCG) is an equal opportunity employer. SCG is committed to creating a diverse and inclusive environment.

All qualified candidates will receive consideration for employment without regard to color, race, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.