Associate - Insurance - Life 5A

Genpact; Texhoma, OK (OK); Remote; USD 31,000 - 39,000; Full time

Job summary

Genpact Ltd. is seeking an Associate in Insurance - Life to review and adjudicate employee benefit claims in a remote, professional setting.

This role emphasizes risk assessment, data accuracy, and confidentiality while interfacing with claimants and providers for timely decision-making. The candidate will work within a standards-driven environment, supported by ongoing training on policy updates and regulatory requirements.

Qualifications

• Bachelor's degrees in actuarial science, economics, finance or risk management and insurance.
• Master's in statistics may be preferred for advanced analytics.
• Certifications in claims and risk areas are listed below.

Responsibilities

• Review and assess employee benefit claims to determine eligibility based on policy terms and conditions.
• Gather documentation from claimants, medical professionals, and other sources to support evaluation.
• Analyze medical records, employment history, and other pertinent information to make informed decisions.
• Communicate with claimants to provide updates on claim status and request additional information.
• Collaborate with healthcare providers, employers, and other stakeholders to ensure accurate processing.
• Maintain confidentiality and comply with data protection regulations throughout the process.
• Prepare detailed reports and summaries of claims for internal review and decision-making.
• Conduct regular audits of claims files and participate in ongoing training on changes in policies.

Skills

Critical Thinking

Fraud Management

Insurance

Life Insurance

Quality Management

Education

Bachelor's degree in Actuarial Science

Bachelor's degree in Economics

Bachelor's degree in Finance

Bachelor's degree in Risk Management and Insurance

Master's degree in Statistics

Job description

Associate - Insurance - LifeReady to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.Job DescriptionResponsibilitiesReview and assess employee benefit claims to determine eligibility based on policy terms and conditions.Gather necessary documentation from claimants, medical professionals, and other relevant sources to support the claim evaluation process (quantitative review).Analyze medical records, employment history, and other pertinent information to make informed decisions (qualitative review).Communicate with claimants to provide updates on their claim status and request additional information when needed.Collaborate with healthcare providers, employers, and other stakeholders to ensure accurate and timely processing of claims.Maintain clear and professional communication with all parties involved in the claims process.Ensure all claim-related documents are accurately recorded and stored in the workflow systems for future reference.Prepare detailed reports and summaries of claims for internal review and decision-making purposes.Maintain confidentiality and adhere to data protection regulations when handling sensitive information.Ensure compliance with industry regulations, company policies, and legal requirements throughout the claims process.Conduct regular audits of claims files to ensure accuracy, completeness, and adherence to standards.Participate in training sessions to stay updated on changes in policies, procedures, and regulations.QualificationsBachelors - Actuarial Science, Bachelors - Economics, Bachelors - Finance, Bachelors - Risk Management and Insurance, Masters - StatisticsCertificationsAssociate in Claims (AIC) - The Institutes (USA)The Institutes (USA), Certified Financial Analyst (CFA) - SkillabSkillab, Certified Fraud Examiner (CFE) - ACFEACFE, Chartered Property Casualty Underwriter (CPCU) - Insurance Institute of America (IIA)Insurance Institute of America (IIA), Fellow of the Institute of Actuaries (FIA) - Institute and Faculty of Actuaries (UK)Institute and Faculty of Actuaries (UK)Required SkillsCritical Thinking, Fraud Management, Insurance, Life Insurance, Quality ManagementLanguageEnglish (Required)Language Proficiency -English (OVERALL - Advanced - C1)Additional Job Location -Job TypeRegularMaster Skill List -Insurance - LifeRemote Type -RemoteWork Shift -Day Job (United States of America)The approximate annual base compensation range for this position is:31,200 to 39,000 USD“Los Angeles California-based candidates are not eligible for this role”The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity.Why join Genpact?• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter• Make an impact – Help global enterprises solve business challenges that matter• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progressCome join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.Let’s build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.