Associate Instructor, Enterprise Learning

Crash Champions; United States; Remote; USD 43,000 - 47,000; Full time

Job summary

Crash Champions is seeking an Associate ELS Instructor to deliver structured, company-aligned training programs remotely in the United States. You will facilitate virtual and instructor-led sessions, reinforce standardized processes, and support skill development across teams.

Collaborate with ELS Instructors and stakeholders to ensure effective training execution, learner engagement, and continuous improvement in delivery and materials.

Qualifications

• Foundational knowledge of collision repair operations.
• Basic presentation or communication skills and ability to learn virtual facilitation.
• Time management to keep sessions on track.
• Professional verbal and written communication.
• Willingness to travel up to 25%.

Responsibilities

• Facilitate instructor-led training sessions (primarily virtual, with some in-person delivery) using established content, delivery standards, and adult learning principles.
• Lead structured discussions focusing on technical skill development and standardized procedures.
• Foster engaging, well-managed learning environments and monitor participation.
• Maintain training records, coordinate LMS coursework and reporting.

Skills

Basic presentation

Time management

Professional communication

Learning agility

Coaching openness

Team collaboration

Education

High school diploma

Bachelor’s degree preferred

Tools

Microsoft Office

Teams

Asana

Smartsheet

PowerBI

Job description

Associate Instructor, Enterprise Learning

Virtual, USA

United States

Pay Range

$31.00/Hr. - $34.00/Hr.

Job Id

2026-23923

Company Overview

As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.

JOB PURPOSE:

The Associate ELS Instructor supports enterprise learning and development initiatives by delivering structured, company-aligned training programs that drive operational consistency and performance.

This role is primarily responsible for facilitating virtual and instructor-led training using established curricula, while reinforcing standardized processes and supporting skill development across teams.

Working in close partnership with ELS Instructors and cross-functional stakeholders, the Associate ELS Instructor ensures effective training execution, promotes learner engagement, and contributes to continuous improvement efforts. This role serves as a critical link between training design and field execution, while developing foundational skills in facilitation, coaching, and classroom management.

Responsibilities

Training Facilitation & Delivery (50%)

• Facilitate instructor-led training sessions (primarily virtual, with some in-person delivery) using established content, delivery
• standards, and adult learning principles to ensure consistent, high-quality learner experiences.
• Lead structured, task-based discussions that reinforce key learning objectives, focusing on technical skill development, process adherence, and application of standardized procedures.
• Foster an engaging and well-managed learning environment by monitoring participation, pacing sessions effectively, and encouraging learner interaction.
• Reinforce company policies, procedures, and operational expectations during training sessions to support consistency and alignment across locations and teams.
• Monitor learner engagement and participation, fostering a structured and interactive learning environment that supports knowledge retention and skill application.

Training Operations & Administration (25%)

• Execute onboarding and enablement processes by assigning LMS coursework, monitoring completion, and following up with participants to ensure timely progression and accountability.
• Manage training logistics including scheduling support, attendance tracking, participant communication, and documentation to ensure accurate reporting and smooth program execution.
• Maintain accurate training records and support reporting needs to ensure accountability and visibility into participation and completion.
• Support the development, maintenance, and organization of training materials, job aids, and LMS content to ensure accuracy, accessibility, and alignment with current business practices.

Learner Support & Coaching (15%)

• Provide foundational coaching and real-time feedback to learners to reinforce desired behaviors, with guidance from senior instructors as needed.
• Monitor learner progress and engagement, identifying individuals who may need additional support.
• Assist in evaluating learner performance through assessments, participation, and observed behaviors; elevate risks or development needs as appropriate.

Continuous Improvement & Instructor Support (10%)

• Capture learner feedback, frequently asked questions, and observed performance gaps; synthesize insights and elevate trends to
• ELS Instructors and leadership to inform ongoing training improvements.
• Support the maintenance and updates of training materials, job aids, and documentation to ensure alignment with current processes.
• Participate in team meetings, calibration sessions, and training observations to continuously improve facilitation effectiveness and instructional consistency.
• Maintain awareness of training best practices and apply feedback to continuously improve delivery skills.

Qualifications

• Foundational knowledge of collision repair operations
• Basic presentation or communication skills, with the ability to learn and develop virtual facilitation and structured conversation techniques
• Ability to manage time effectively and keep sessions on track.
• Professional communication skills (verbal and written).
• Intermediate proficiency in Microsoft Office and Teams; familiarity with tools like Asana, Smartsheet, or PowerBI preferred.
• Willingness to travel up to 25% local and air travel based on business needs.
• Demonstrated learning agility and openness to coaching and development
• High school diploma; Bachelor’s degree preferred
• Ability to lift up to 25lbs

We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.

This job description is intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills. You may be asked by your supervisor or managers to perform other duties. Your performance will be evaluated in part based upon your performance of the job duties listed in this job description, as well as any job duties not specifically listed above that you may be asked from time to time to perform. The Company has the right to revise this job description at any time.