Associate Installation Technician - California

PowerToFly; San Jose (CA); On-site; USD 42,457 - 58,727; Full time

Benefits offered by this job

Health benefits including medical and prescription insurance

401(k) plan

Flexible spending accounts

Job summary

PowerToFly is looking for a dedicated candidate to manage the on-site installation of surgical equipment in San Jose, California. This role involves significant overnight travel from Monday to Friday and requires 0-2 years of relevant technical experience.

Responsibilities include collaborating with internal teams and handling equipment installations according to safety standards. The role demands strong organizational and communication skills, along with a commitment to maintaining safety protocols.

Qualifications

• 0-2 years of related technical experience in telecom or medical device.
• Excellent written and verbal communication skills.
• Demonstrates a professional work ethic.

Responsibilities

• Install and test various surgical integration systems.
• Coordinate with internal and external teams for installations.
• Maintain accurate records of installation tasks.

Skills

Strong organizational skills

Analytical skills

Problem-solving skills

Excellent communication skills

Ability to operate small hand tools

Education

High School Diploma or GED

Bachelor’s degree (B.S. or B.A.)

Job description

Basic Responsibilities

Responsible for the on-site physical installation, functional testing, and quality inspection of surgical light suspensions, surgical booms, video integration systems, and other ancillary equipment such as room cameras, video monitors and video signals. Partner with internal teams including sales, project engineering, project management, field service and external teams such as electricians, plumbers, general contractors and perioperative hospital staff.

This role requires 100% overnight travel from Monday to Friday. Travel, lodging and meal expenses are paid for by Stryker in accordance with the Stryker Corporate Travel Policy.

Responsibilities

• Confirm site readiness of pre-installation requirements and infrastructure and perform a detailed product inventory of installable equipment. Communicate issues to the internal project team and follow up for resolution.
• Install all surgical light suspension systems, surgical booms, video integration systems and associated cabling to deliver appropriate video signals as well as ancillary equipment (room cameras, video monitors, etc.) in accordance with quality and safety standards and state, industry and international standards.
• Program, test and inspect all video integration sources according to design specifications and in accordance with quality and safety standards. Perform all functional and quality checks of installable equipment and document appropriately prior to project sign-off.
• Document and maintain accurate records of equipment installation and associated activities.
• Complete daily update reports and other administrative responsibilities in a timely and accurate manner. Provide project updates to relevant stakeholders. Coordinate with Quality to ensure compliance with regulatory and operational requirements.
• Interpret, understand and install equipment according to complex wire diagrams and CAD drawings.
• Understand infrastructure, electrical and network requirements of installable equipment.
• Learn and understand basic Internet Protocol (IP) and computer networking requirements as related to Stryker integration products.
• Train in identical installation and integration practices at different locations to ensure consistency and serviceability.
• Coordinate and book travel arrangements for self, based on job location and in accordance with company guidance. Manage daily schedule to ensure timely arrival and completion of all installation activities.
• Maintain project stakeholder relationships, communicate progress updates and provide basic operational training to customers as needed.
• Manage and maintain inventory of assigned tools and equipment.
• Maintain accurate records of installation tasks.
• Respond to internal and external customer inquiries and requests for service. Communicate with customers regarding the status of their project and provide clear and timely updates on project progress.
• Effectively build relationships with internal and external business partners to provide outstanding customer service experience. Communicate lessons learned and provide feedback to cross‑functional partners to improve business processes.
• Adhere to all safety policies and standards as dictated by customer facilities and by Stryker.
• Complete training to ensure proper PPE is utilized during execution of job responsibilities.
• Advocate the importance of safe work practices.
• Maintain accurate and up‑to‑date product, quality and process standards through Stryker’s Learning Management System.

Physical Requirements

• Heavy work: Exerting up to 50 pounds of force occasionally and/or up to 10 pounds of force frequently and/or a negligible amount of force constantly to move objects.
• Must be able to utilize equipment including ladders, chain hoists, material lifts and pallet jacks.
• Must be able to climb ladders, work within confined spaces and above ceilings.
• Must have near visual acuity (corrected), color vision, mobility, bending, standing, stooping and finger dexterity.
• Must be able to communicate effectively with intra‑personal communication skills.
• Must be able to communicate effectively via cell phone, text and e‑mail.
• Must be able to travel via commercial airline.
• Must maintain a state‑issued driver’s license and be able to safely operate a motor vehicle.
• Ability to work with large pieces of construction and medical equipment.

Mental Requirements

• Work as an integral part of a team.
• Versatility, flexibility and a willingness to work within constantly changing priorities with enthusiasm.
• Must be able to work in a fast‑paced, independent environment and exercise good judgment.
• Must be able to analyze and resolve non‑routine testing and/or equipment issues using independent judgment.
• Must be able to locate, comprehend and follow detailed installation instructions and procedures. Has ability to explain clearly to onsite trades (electricians, plumbers, general contractors) or vendors.
• Must be able to identify issues outside the scope of the project and communicate following appropriate escalation pathways.
• Ability to think critically to resolve project roadblocks pertaining to environmental or infrastructure challenges within the appropriate guidelines and safety standards. Must be able to be a part of the solution process.
• Ability to interact appropriately with a variety of individuals including customers and internal partners.
• Ability to read, navigate and comprehend installation and technical manuals and project documents with acute attention to detail.
• Proficient with Microsoft Office Suite.

Skills/Experience Required

• 0–2 years of related technical experience (telecom, video/audio system installation, electrical/construction, medical device, hospital biomed).
• Strong organizational, analytical and problem‑solving skills; able to manage priorities and workflow.
• Excellent interpersonal and communication skills.
• Demonstrates a professional work ethic and attitude.
• Intermediate PC skills and appropriate application skills.
• Excellent written and verbal communication skills.
• Demonstrated ability to operate small hand tools (e.g. pliers, screwdrivers, hammer, wrenches, strippers, crimpers, etc.), power tools and test equipment (e.g. data loggers, strip recorders, micrometers, voltmeters, waveform/vectorsopes, etc.).

Education/Training Required

• High School Diploma or GED required.
• Bachelor’s degree (B.S. or B.A.) preferred but not required.
• 0–2 years of technical experience or comparable skill set.

Pay Rate

Pay rate will not be below any applicable local minimum wage rates.

United States of America Pay Ranges

• US10: $30.82 – $42.63 USD hourly
• US15: $32.22 – $44.57 USD hourly
• US30: $36.42 – $50.38 USD hourly

Health Benefits

Health benefits include: medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program.

Financial Benefits

Financial benefits include: health savings account (HSA), flexible spending accounts (FSAs), 401(k) plan, employee stock purchase plan (ESPP), basic life and AD&D insurance, and short‑term disability insurance.

Vaccinations Required

Depending on customer requirements, employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.