Associate Informatics Technical Specialist (Boston)

Abbott Laboratories; Boston (MA); Remote; USD 51,000 - 101,000; Full time

Benefits offered by this job

Health coverage

Retirement plan

Tuition reimbursement

Job summary

Abbott is seeking a technical expert focused on end-to-end delivery of the AlinIQ Digital Health applications. This remote role is for candidates who currently live in the Boston area and may involve travel up to 75%.

The position requires strong communication, analytical thinking and the ability to train customers in a peer-to-peer approach. A valid driver’s license is also required.

Qualifications

• Education in CS, IS, Biomedical Engineering or related disciplines.
• 0 to 1 years experience installing/configuring informatics apps.
• Relevant experience such as lab technician with LIMS exposure.

Responsibilities

• Deliver end-to-end AlinIQ Digital Health applications.
• Communicate with clients to ensure high satisfaction.
• Travel up to 75% as required.
• Train customers in best practices.

Skills

MS Office

MS Project/Smartsheet

Customer training

Communication skills

Education

Bachelor's in CS or related

Tools

Laboratory information systems

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Our diagnostic solutions are used in hospitals, laboratories, and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
  • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

A technical expert focused on end-to-end delivery of the AlinIQ Digital Health applications. Along with the technical aptitude, this role is client facing and individuals need to also have excellent communication, critical thinking, and other soft skills to ensure high client satisfaction.

• This is a remote position
• Qualified candidates must currently live in Boston area.
• Qualified candidates must currently live in the territory, preferably near a major airport.
• Must be able to travel up towards 75%

• Must have a Valid Driver’s License.

Required Qualifications

• Education in Computer Science, Information Systems, Biomedical Engineering or Medical or Hospital Informatics or related disciplines
• 0 to 1 years of experience preferred installing, configuring and/ or maintaining informatics applications.
• Or relevant comparable experience (e.g. lab technician with experience in operating analytical equipment, performing sample registration, releasing patient sample results, and handling laboratory information systems).

Special Skills & Knowledge

• Able to execute assigned tasks satisfactorily with a high degree of commitment and quality, independently
• Technical proficiency with general business applications such as MS Office, MS Project/ Smartsheet
• Ability to train customers in a peer-to-peer approach and convey best practices.

Key Competencies & Desirable skills

• Understanding of database applications and their use in business applications
• Analytical mindset to understand processes and identify areas for improvement.
• Strong verbal and written communication skills with excellent customer facing capabilities.
• Attention to detail and a concern for quality.
• Able to innovate and willing to bring ideas forward, escalation issues and risks in a positive way.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is $50,700.00 – $101,300.00. In specific locations, the pay range may vary from the range posted.