Associate I, Licensing

Acrisure, LLC; Grand Rapids (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

Acrisure in Grand Rapids, MI seeks a Regulatory Affairs Administrative Specialist to manage licensing and continuing education documentation, coordinating with agency partners. You will handle day-to-day regulatory files with confidentiality and support senior team members to ensure multi-state compliance.

Ideal candidates have an associate degree or higher, experience in a fast-paced environment, and strong Excel skills.

Qualifications

• ,
• Associates degree or higher preferred; equitable work experience accepted.
• Enrollment in a degree program in accounting, business administration, insurance, or legal studies will be considered.
• Insurance licensing or accounting experience is preferred but not required.
• At least one year in a customer service or administrative role is required.
• Ability to multi-task in a fast-paced environment; on-site presence to support collaboration.

Responsibilities

• Initiates, organizes, tracks, and maintains licensing information and continuing education documentation with agency partners.
• Provides agency partners with guidance in meeting licensing and continuing education requirements.
• Maintains confidentiality of sensitive information and assigned tasks.
• Manages affiliation of all licenses to Acrisure’s agency licenses during M&A and daily operations.
• Provides agent and carrier support through written and oral communications.
• Maintains day-to-day regulatory documents in an organized fashion.
• Supports team responsibilities and cross‑functional collaboration.
• Resolves non-routine problems; maintains awareness of team roles.

Skills

Excel

Communication

Independent work

Problem solving

Overtime readiness

Education

Associates degree or higher

Enrollment in degree program (accounting / business / insurance / legal studies)

Tools

Microsoft Office

Job description

About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last eleven years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.

Job Summary

This is an exciting opportunity to join this growing team and immediately make an impact to the overall success of the company. If you are interested in collaborating with good people who celebrate entrepreneurialism and work with commonality of purpose, Acrisure is the place for you. This role initiates regulatory affairs submissions as directed by senior team members. The role maintains day-to-day regulatory documents in an organized and timely manner, always upholding a high degree of confidentiality. Staying informed of multi-state requirements and executing necessary reports are essential tasks. The role supports the team’s success through effective and precise administrative assistance, applying best practices to meet unique business needs. Following existing procedures in a specialized area under direct supervision is required, with very little autonomy to deviate from assigned tasks. Considerable judgment is exercised within defined procedures and policies to determine appropriate action.

Responsibilities

• Initiates, organizes, tracks, and maintains insurance licensing information and continuing education documentation with agency partners
• Provides agency partners with hands-on, one-on-one guidance and assistance in meeting licensing and continuing education requirements
• Maintains confidences and protects operations by maintaining a high degree of confidentiality with all sensitive information and assigned tasks
• Manages the affiliation of all individual licensees to Acrisure’s agency licenses, both as part of our mergers and acquisition (“M&A”) process and our daily operations
• Provides overall agent and carrier support and assistance through written and oral communications
• Maintains day-to-day regulatory documents in an organized and timely fashion at the direction of the team
• Maintains current knowledge of team responsibilities and is cognizant of the team’s function by supporting the success of the team through effective and accurate administrative assistance
• Resolves limited and non-routine problems as required; and, Maintains a broad awareness of the roles of the immediate team members and work function.

Requirements

• Must possess strong computing skills, including Microsoft Office and, specifically, Excel
• Must be able to work independently after given instructions and guidance and enjoy a high degree of interaction with team members
• Must have a high level of problem-solving capacity
• Must be self‑motivated and driven
• Must communicate effectively – both in writing and orally
• Must be willing and able to work overtime, particularly between September and December.

Education/Experience

• Associates degree or higher is preferred, but equitable work experience will be accepted
• Enrollment in a degree program in pursuit of an Associates degree (or higher) will be considered, but only if in one of the following (or comparable) fields: accounting, business administration or general business, insurance, or legal studies
• Insurance licensing experience or accounting experience is preferred, but not required
• At least one year in a customer service role and/or administrative role is required
• Ability to multi-task in a fast‑paced environment is required.
• Candidates should be comfortable with an on‑site presence to support collaboration, team leadership, and cross‑functional partnership.

Why Join Us

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future. Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children’s Hospital in Grand Rapids, Michigan, UPMC Children’s Hospital in Pittsburgh, Pennsylvania and Blythedale Children’s Hospital in Valhalla, NewYork.

Employee Benefits

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
• … and so much more! This list is not exhaustive of all available benefits.

Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer.

We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting [e-mail].

Final candidates will be required to complete post‑offer verification processes related to the role and in accordance with applicable laws.

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

To Executive Search Firms & Staffing Agencies

Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure's property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure's Human Resources Talent Department.