Associate Gallery Leader

RH; West Hollywood (CA); On-site; USD 110,000 - 170,000; Full time

Job summary

RH in West Hollywood seeks an Associate Gallery Leader with 7+ years in luxury retail leadership. You will drive team performance, elevate the guest experience, and educate staff on RH design aesthetics.

The role emphasizes coaching, strategic thinking and cross‑functional collaboration across sales, operations and People teams. Strong organizational skills, a passion for luxury design, and the ability to energize others are essential.

Qualifications

• 7+ years of leadership experience in luxury retail or high‑end design spaces.
• Strong organizational and leadership capabilities with attention to detail.
• Analytical, problem‑solving and decisive decision‑making skills.
• Ability to motivate and inspire teams to deliver premium service.
• Proven talent for coaching and developing staff across levels.
• Strategic agility and a passion for RH design aesthetics.

Responsibilities

• Lead and develop cross‑functional teams to deliver a luxury guest experience.
• Represent RH brand through polished communication and appearance.
• Educate teams on RH assortment and brand point of view.
• Coach and empower teams to maintain a positive, high‑performing culture.
• Drive results through engagement, accountability and talent attraction.
• Partner with People Team to handle priorities and HR concerns.

Skills

Leadership

Luxury retail

Analytical skills

People management

Coaching

Strategic thinking

Tools

Mac OS

Microsoft Office

Google Apps

Job description

RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching.

The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker.

At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.

The Associate Gallery Leader will be responsible for leadership across all facets of the business. This leader is expected to deliver first‑class service, creating a luxury experience for our Associates by removing obstacles, providing support, and ensuring that teams feel empowered to “do the right thing”. They will have a passion for luxury design and lead a cross‑functional team focused on strategy and execution.

YOUR RESPONSIBILITIES

• Live Our Vision, Values and Beliefs every day
• Represent the RH brand through polished communication, personal appearance and professionalism
• Display a passion for luxury design and educate teams onour product assortment and the RH point of view
• Boldly coach, lead and develop teams to promote a positive and dynamic environment
• Continuously drive results through team engagement, empowerment and accountability
• Attract the right talent at all levels for our ever‑changing business
• Embrace change and deliver top results with a positive attitude no matter what the obstacle
• Recognize and respond appropriately to complex priorities and address all human resources concerns quickly, in partnership with the People Team

OUR REQUIREMENTS

• 7+ years of leadership experience in high‑end furniture, design showrooms, or luxury retail
• Superior organization and leadership skills
• Exceptional analytical, problem‑solving and decision‑making skills
• Proven ability to motivate, influence and inspire yourself and others
• Commitment to Quality with exceptional attention to detail
• Strategic and mental agility
• Results‑driven
• Gains insights from mistakes, seeks constructive feedback from colleagues and supervisors to improve results
• Possess the passion and ability to master and execute the RH design aesthetic
• Proficiency with Mac Operating System, Microsoft Office and Google Applications

OUR PHYSICAL REQUIREMENTS

• Ability to lift and mobilize small to medium items up to 25 lbs. while utilizing appropriate equipment and techniques
• Ability to maneuver effectively around Gallery floor, stockroom and office
• Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and climbing