Associate Fraud and Abuse Investigator/Certified Professional Coder (CPC) - Remote!

Sentara Healthcare; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

Sentara Health Plan is seeking an Associate Fraud and Abuse Investigator/Certified Professional Coder (CPC) for a remote, full-time role serving multiple states. The position offers standard hours and annual travel to Virginia Beach.

Responsibilities include triaging leads, reviewing referrals, supporting investigations, and ensuring compliant coding and reimbursement. CPC certification is required within 12 months of hire.

Qualifications

• Bachelor's degree REQUIRED.
• Minimum 2 years combined experience in Medical Coding or Healthcare fields OR related audits.
• CPC certification REQUIRED (or obtained within 12 months of hire).
• Certification in fraud detection is preferred (CFE or AHFI).

Responsibilities

• Triage and prioritize leads and member complaints from internal sources.
• Review referrals and assist in investigating potential fraud, waste, and abuse.
• Conduct research in support of an investigation.
• Collect and evaluate suspicious patterns in claims data and provider enrollment data.
• Ensure accurate reimbursement and compliant coding practices.
• Maintain comprehensive case files.
• Participate in special projects as required.

Skills

Professional Writing

Verbal Communication

Time Management

Complex Problem Solving

Microsoft Excel

Microsoft Word

Microsoft Access

Outlook

Education

Bachelor's Degree

Experience in Medical Coding or Healthcare

Tools

Excel

Word

Access

Outlook

Job description

Sentara Health Plan is currently hiring an Associate Fraud and Abuse Investigator/Certified Professional Coder (CPC) Remote!

Status: Full-time, permanent position (40 hours)

Work hours: 8am to 5pm EST, M-F

Location: This position is remote for candidates that live in the following states: VA, NC, AL, DE, FL, GA, ID, IN, KS, LA, ME, MD, MN, NE, NV, NH, ND, OH, OK, PA, SC, SD, TN, TX, UT, WA, WV, WI, WY! With travel to Virginia Beach 1x a year.

Job Responsibilities:

• - Triage and prioritize leads/member complaints from internal sources.
• - Review and assess incoming referrals; Assist in the investigation of potential fraud, waste, and abuse.
• - Conduct research in support of an investigation.
• - Collect and evaluate potential suspicious patterns in claims data, provider enrollment data, and other sources and refers to Investigator for investigation or settlement.
• - Assures accurate reimbursement is obtained and coding practices are compliant.
• - Maintain comprehensive case files.
• - Participates in special projects as required.

Education:

Bachelor's Degree REQUIRED OR Minimum of 2 years combined experience required in Medical Coding OR Healthcare (Medical Chart Review/Insurance Billing) OR Internal/External Audit OR Regulatory/Compliance OR Claims Investigations OR Criminal Investigation/White Collar Crime REQUIRED

Certifications/Licenses:

Certified Professional Coder (CPC) REQUIRED (or achieved within 12 months of hire date)

Certified Fraud Examiner (CFE) OR Accredited Health Care Fraud Investigator (AHFI) preferred.

Experience:

Job skills: Professional Writing, Verbal Communication, Time Management, Complex Problem Solving/Critical Thinking, Microsoft Excel and Word, Microsoft Access and Outlook

Sentara Health Plans provides health plan coverage to close to one million members in Virginia. We offer a full suite of commercial products including employee-owned and employer-sponsored plans, as well as Individual & Family Health Plans, Employee Assistance Programs and plans serving Medicare and Medicaid enrollees.

Our quality provider network features a robust provider network, including specialists, primary care physicians and hospitals.

We offer programs to support members with chronic illnesses, customized wellness programs, and integrated clinical and behavioral health services—all to help our members improve their health.

Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth.

Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!