Associate Forward Deployed Engineer, Enterprise Accounts

Labelbox; San Francisco (CA); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Labelbox in San Francisco is looking for a forward-deployed engineer to assist customers in building and operationalizing AI technology. This involves not only using Labelbox’s applications and services but also collaborating with customers on pioneering technology projects.

The role demands a Master’s degree in a relevant field and a solid experience in Python and data analysis. Labelbox offers a flexible hybrid model with significant growth opportunities.

Qualifications

• 2+ years of professional experience in a related field.
• Prior experience leading LLM projects.
• Passion for AI and the intersection of technology, product, and customer needs.

Responsibilities

• Develop a trusted advisor relationship with customer stakeholders.
• Help organizations build cutting-edge AI applications.
• Guide customers through architecture designs.

Skills

Python

Data analysis

Communication skills

Project management

Education

Master’s degree or higher in Computer Science, Engineering, Mathematics, or AI-related fields

Job description

Shape the Future of AI

At Labelbox, we’re building the critical infrastructure that powers breakthrough AI models at leading research labs and enterprises. Since 2018, we’ve been pioneering data‑centric approaches that are fundamental to AI development, and our work becomes even more essential as AI capabilities expand exponentially.

About Labelbox

We’re the only company offering three integrated solutions for frontier AI development:

• Enterprise Platform & Tools: Advanced annotation tools, workflow automation, and quality control systems that enable teams to produce high‑quality training data at scale
• Frontier Data Labeling Service: Specialized data labeling through Alignerr, leveraging subject matter experts for next‑generation AI models
• Expert Marketplace: Connecting AI teams with highly skilled annotators and domain experts for flexible scaling

Why Join Us

• High‑Impact Environment: We operate like an early‑stage startup, focusing on impact over process. You’ll take on expanded responsibilities quickly, with career growth directly tied to your contributions.
• Technical Excellence: Work at the cutting edge of AI development, collaborating with industry leaders and shaping the future of artificial intelligence.
• Innovation at Speed: We celebrate those who take ownership, move fast, and deliver impact. Our environment rewards high agency and rapid execution.
• Continuous Growth: Every role requires continuous learning and evolution. You’ll be surrounded by curious minds solving complex problems at the frontier of AI.
• Clear Ownership: You’ll know exactly what you’re responsible for and have the autonomy to execute. We empower people to drive results through clear ownership and metrics.

About the Role

As a forward‑deployed engineer, you are in the unique position of helping Labelbox’s customers build and operationalize transformational AI technology. As part of the enterprise team, we are not just helping someone use our application and services, we are collaborating with business and technical teams as they build pioneering technology, often the first of its kind for their industry. You will use a unique mix of engineering, product, and sales skills to deliver data on high‑stakes projects for leading enterprise customers. As the technical expert post‑sale, you’ll guide customers through implementation and ongoing management of their Labelbox pipelines, provide best practices for achieving their ML goals, and identify solutions to any technical obstacles they encounter along the way.

Your day to day

• Develop a trusted advisor relationship with customer stakeholders and executive sponsors to drive the value of Labelbox
• Help organizations build cutting‑edge AI applications by staying current with the emerging state of the ML dev lifecycle where training data is the source code
• Guide customers through architecture designs identifying solutions for various environments including SaaS integration, API, SSO, and security
• Continuously learn and improve skills in software, computer vision, and ML
• Provide mentorship and guidance through demonstrable knowledge of Labelbox’s products, solutions and methodologies
• Partner with Account Executives to identify growth opportunities and accurately forecast renewals
• Manage onboarding, implementation, for Labelbox’s highly technical customers
• Partner closely with other cross‑functional team members to translate business needs and product requirements into new solutions for customers
• Be an internal advocate for customer needs and feature requests across product, internal support, engineering and Sales
• Help drive customer references and case studies

About you

• Master’s degree or higher in Computer Science, Engineering, Mathematics, or AI‑related fields.
• 2+ years of professional experience in a related field.
• Proficiency in Python and data analysis.
• Prior experience leading LLM projects.
• Exceptional communication skills: ability to convey complex technical concepts clearly.
• Strong project management and organizational skills.
• Passion for AI and the intersection of technology, product, and customer needs.

Labelbox strives to ensure pay parity across the organization and discuss compensation transparently. The expected annual base salary range for United States‑based candidates is below. This range is not inclusive of any potential equity packages or additional benefits. Exact compensation varies based on a variety of factors, including skills and competencies, experience, and geographical location.

Annual base salary range

$120,000 - $160,000 USD

Life at Labelbox

• Location: Join our dedicated tech hub in San Francisco
• Work Style: Hybrid model with 3 days per week in office, combining collaboration and flexibility
• Environment: Fast‑paced and high‑intensity, perfect for ambitious individuals who thrive on ownership and quick decision‑making
• Growth: Career advancement opportunities directly tied to your impact
• Vision: Be part of building the foundation for humanity's most transformative technology

Our Vision

We believe data will remain crucial in achieving artificial general intelligence. As AI models become more sophisticated, the need for high‑quality, specialized training data will only grow. Join us in developing new products and services that enable the next generation of AI breakthroughs.

Labelbox is backed by leading investors including SoftBank, Andreessen Horowitz, B Capital, Gradient Ventures, Databricks Ventures, and Kleiner Perkins. Our customers include Fortune 500 enterprises and leading AI labs.

Your Personal Data Privacy: Any personal information you provide Labelbox as a part of your application will be processed in accordance with Labelbox’s Job Applicant Privacy notice.