Associate, Foreign Exchange Trade Support

Capital One; Charlotte (NC); Hybrid; USD 66,700 - 76,100; Full time

Job summary

Capital One is seeking an Associate in the FX Trade Support team within the Commercial Ops division. The role focuses on trade capture, confirmations, settlements, and daily P&L reporting to ensure accurate processing of FX derivatives.

The position requires proximity to Capital One hubs and allows virtual home-based work with in-person visits as needed. A strong compliance mindset and collaboration with multiple teams are essential.

Qualifications

• High School Diploma, GED or equivalent
• At least 1 year of experience working in financial services
• At least 1 year of experience with MS Office (Word, Excel, Outlook, PowerPoint) or Google Suite (Sheets, Docs, Slides)

Responsibilities

• Work on Trade Confirmations details and resolve discrepancies
• Liaison with Settlement on cash flow items
• Assist in confirmation, payment, documentation, and exception handling of transactions
• Assist Settlements in chasing and resolving client payments
• Liaise with Commercial Clients and Major Institutions to ensure trades are affirmed
• Participate in testing for system enhancements
• Book and amend FX derivative trades in the booking system
• Report Real Time & Primary Economic terms to the SDR in line with Dodd Frank (DTCC)

Skills

Financial services experience

MS Office proficiency

Education

Bachelor’s Degree

Tools

MS Office

Job description

Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Commercial Ops role may be the role for you! You must be within 50 miles driving distance from one of our Capital One hubs in Charlotte, NC, VA, Richmond, VA or Plano, TX.

Commercial Client Operations (CCO) is one of the largest divisions in the Commercial Bank, this team’s scope is horizontal across the bank and as such it supports numerous critical processes and transactions. By incubating innovative solutions and embracing technology, this team creates an unforgettable and unparalleled experience for our associates and clients.

One of the most impactful groups in the CML Ops team is the Capital Markets Derivatives Operations team (CMDO). CMDO provides operational support for the CML Bank’s Commodities, FX and Interest Rate Derivatives Desks. Partnering with the Capital Markets Business, Treasury Management, and other Commercial Bank operational teams, the organization is responsible for ensuring efficient and accurate transactions and lifecycle processing across a broad range of products and services. CMDO collectively focuses on delivering scale and efficiency, nailing operational risk, providing a beautiful client experience, and enabling our talented associates to excel. The team is currently growing and searching to fill a role as an Associate within the FX Trade Support Team.

Ideal Candidate

The Derivative Operations - Foreign Exchange Trade Support team is responsible for Trade Capture and Sales Support for Foreign Exchange derivative products. Partnership with the business, derivatives trading and other operational teams to support the full derivative life cycle is a critical function of the team. You will interact with regional teams and a broad base of domestic counterparties.

This individual’s responsibilities will include but are not limited to

• Work on Trade Confirmations details and to assist in resolving any discrepancies
• Liaison with the Settlement team on all cash flow items
• Provide a variety of internal support functions relating to the confirmation, payment, documentation, and exceptional treatment of all transactions
• Assist the Settlements team in chasing, following-up and resolving client’s outstanding payments
• Liaison with the Bank's Commercial Clients and Major Institutions to make sure trades are affirmed
• Participate in testing for system enhancements
• Book and amend FX derivative trades into the booking system
• Report Real Time & Primary Economic terms to the SDR in compliance with Dodd Frank expectations (DTCC)
• Perform daily trade booking and checkouts with Front Office
• Tie out, analyze and obtain 3rd party support for daily marks
• Generate, analyze and submit for approval daily Flash P&L reports
• Run system End of Day Process
• Familiarity with Cleared trades and FCM processing
• Liaison with Valuation, Accounting and Risk teams to make sure the FX portfolio is correctly marked
• Be an active participant in scaling the FX Derivatives Business.
• Stay abreast of regulatory changes impacting Foreign Exchange Derivatives Business and Industry
• Develop relationships with external clients to gain market understanding and awareness
• Proactively seek appropriate internal or external training to maintain professional expertise
• Formulate and document user requirements and procedures to implement functional solutions to technical systems and improve or automate daily processes
• Develop and participate in the daily management of controls and procedures
• Provide superior internal and external client services in all areas of interaction
• Work on regulatory related reporting and activities for Swap Dealer requirements
• Reconcile conversion rates with Bloomberg

Work from Home Technology Requirements

• A secure home office environment that is free from background noise and distractions
• A reliable private internet connection that is not supplied via cellular data or hotspot
  • A private network that is password protected where you have ownership or line of sight to every device on the network
  • Internet service must be provided by Cable or fiber Internet Service Providers (ISP)
  • Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions
  • ISP download speeds on VPN must be at least 5Mbps, with 10+ Mbps preferred
  • To validate ISP speeds from a Chrome browser, go to www.google.com, type Speed Test and run from the Google landing page
• Both Hardwire and WiFI internet connections are acceptable as long as speed and security requirements are met

Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology are delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience.

Work from Home Living Requirements

• Candidates must live within approximately 50 miles from one of the hub locations based in 28203, 75024, or 23238 and be comfortable coming in person whenever required with no less than 24 hours notice.

Basic Qualifications

• High School Diploma, GED or equivalent certification
• At least 1 year of experience working in financial services
• At least 1 year of experience with MS Office (Word, Excel, Outlook, PowerPoint) or Google Suite (Sheets, Docs, Slides)

Preferred Qualifications

• Bachelor’s Degree or Military experience
• 2+ years of experience with the Foreign Exchange Products
• 2+ years of experience with market data providers (Bloomberg, Refinitiv)
• 2+ years of experience with Financial Settlement Instructions or SWIFT
• 2+ years of experience with Swaps and Derivatives Products
• 2+ years of experience working on QA or UAT testing and audits
• 2+ years of experience with Swap Dealer regulations and DTCC
• 2+ years of experience with Excel (V-lookup, Pivot Tables, Macros)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

#CommOps

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

• Charlotte, NC: $66,700 - $76,100 for Ops Associate
• Plano, TX: $66,700 - $76,100 for Ops Associate
• Richmond, VA: $66,700 - $76,100 for Ops Associate

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).