Associate Field Service Engineer

City of Shakopee, MN; Tinley Park (IL); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Competitive base salary

Flexible time off

Medical insurance

401(k)

Tuition reimbursement

Job summary

A leading automation controls company in Tinley Park, IL, is seeking an Entry-level Field Service Engineer. This role includes on-site instruction, installation oversight, and customer advisory assistance. Applicants should possess a Bachelor’s degree in engineering or computer science and be willing to travel up to 80%. The company offers a competitive salary starting at $80k, along with benefits like flexible time off, medical insurance, and 401(k). Legal authorization to work in the US is required.

Qualifications

• Requires up to 80% travel to interact directly with customers.
• Legal authorization to work in the United States is needed.
• Knowledge of control systems or related technologies preferred.

Responsibilities

• Perform on-site instruction and report activities.
• Direct installation of control systems and modifications.
• Provide engineering advisory assistance to customers.

Skills

Engineering fundamentals

Problem-solving methods

Collaborative mindset

Strong communication skills

Education

Bachelor's degree in engineering or computer science

Job description

We are in search of an Entry-level Field Service Engineer to join our Power & Water Solutions business based in our Tinley Park, IL office. We focus on upgrading existing plant control systems with the industry leading automation controls and instrumentation to promote sustainability and longevity of our North American power grid and wastewater infrastructure.

At Emerson Power & Water Solutions, we help customers in the world’s most crucial industries tackle the challenges of modern life. Be a part of a team that drives innovation that makes the world healthier, safer, smarter, and more sustainable. Power & Water Solutions is an industry leading controls automation company that provides applications in the renewable (solar, hydro, wind), fossil (natural gas and coal) power generation, and water treatment plant sectors.

Responsibilities

• Perform on-site instruction of customer personnel, writing and modifying maintenance procedures, quality control tests and/or product evaluation, and provide complete and timely reports on all activities with emphasis on defining problems encountered, services.
• Direct the efforts of personnel engaged in installation of control systems, sub-systems, equipment, or their routine modification/repair.
• Provide direct engineering advisory assistance to the customer, and liaison within the company, on issues dealing with the equipment or related matters.
• Cultivate relationships with internal project teams, customer project teams and contractors.
• Apply troubleshooting, problem-solving, decision-making, and planning skills.

Who you are

You encourage open dialogue to discuss alternative perspectives. You break down objectives into appropriate initiatives and actions. You have great listening skills. You readily tackle tough assignments.

Requirements

• Bachelor’s degree in engineering computer science, or an equivalent combination of experience and education
• This position requires up to 80% travel, typically one week in duration with heavy travel more likely during the power systems outage season in the spring and fall, giving you the opportunity to work directly with customers, see projects come to life, and gain hands‑on experience in the field.
• Knowledge of engineering fundamentals, design principles, and problem‑solving methods
• A problem‑solver’s mindset, with the ability to analyze information and think creatively to find solutions
• A collaborative mindset and strong communication skills
• Legal authorization to work in the United States

Preferred Qualifications That Set You Apart

• Co‑Op or internship experience in a technical environment
• Hands‑on exposure to control systems, simulation tools, or other industry‑related technologies
• Comfort presenting ideas to different audiences

Benefits and Compensation

Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. The salary range for this role is $80Kannually + OT + sign on bonus, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role.

We prioritize flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more.

Work Authorization

Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F‑1 (including those with OPT or CPT), H‑1, H‑2, L‑1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

Location

7650 W 185th Street Suite D, Tinley Park, IL, 60477, US