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Ft Worth, TX, US, 76140
Requisition Number: 106880
Location: This role is fully onsite in our Fort Worth, TX office.
Shift: 10:30am - 7:00pm CST
Insightat a Glance
- 14,000+ engaged teammates globally
- $8.2 billion in revenue in 2025
- Certified as a Great Place to work in 9 Countries in 2025
- Fortune 500 Company (No. 447) in 2025
- Received 25+ industry and partner awards in the past year
- $1.4M+ total charitable contributions in 2024 by Insight globally
Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.
About the role
The Associate Engineer supports the safe, accurate, and timely integration, configuration, validation, and documentation of customer technology solutions in Insight’s lab environment. The role performs hands‑on server configuration, network switch operating system updates, component and platform firmware updates, and controlled VLAN change management. Working from approved procedures, engineering designs, bills of materials, and customer requirements, the Associate Engineer prepares systems for deployment while maintaining configuration quality, asset traceability, security, and schedule commitments. This position will also help expand the lab’s capability to build and validate artificial intelligence infrastructure racks. The Associate Engineer will support rack‑level assembly, cabling, power and cooling readiness, firmware baselines, network configuration, burn‑in, validation, and handoff of compute‑intensive solutions under the direction of senior engineering resources. Along the way, you will get to:
Lab Integration and Server Configuration
- Receive, stage, inventory, inspect, and prepare servers, storage, networking equipment, accelerators, and related components for integration.
- Perform server configuration using approved work instructions, including BIOS/UEFI settings, management‑controller configuration, storage and RAID setup, boot configuration, operating‑system or hypervisor deployment, and baseline validation.
- Install or replace approved components such as processors, memory, storage devices, network adapters, host bus adapters, graphics processing units, power supplies, rails, and cable assemblies.
- Execute build plans and bills of materials accurately; identify discrepancies, incompatible components, missing items, and damaged equipment before work proceeds.
- Run prescribed diagnostics, burn‑in, health checks, and functional tests; document results and escalated failures with reproducible evidence.
Network Switch IOS and Software Updates
- Stage and update network switch operating systems, including IOS or equivalent vendor software, using approved images, procedures, maintenance windows, and rollback plans.
- Verify image integrity, boot variables, licensing status, startup and running configurations, port status, management reachability, and post‑upgrade health.
- Back up configurations and capture pre‑change and post‑change evidence in the designated system of record.
- Troubleshoot basic connectivity, interface, transceiver, cabling, link aggregation, management‑plane, and upgrade issues; elevate complex defects appropriately.
Firmware and Lifecycle Management
- Apply approved firmware baselines to servers, management controllers, BIOS/UEFI, storage controllers, drives, network adapters, switches, power distribution equipment, and other supported devices.
- Confirm hardware compatibility, dependencies, sequencing, prerequisites, and recovery steps before updates.
- Maintain accurate records of current and target versions, update outcomes, exceptions, and remediation actions.
- Use vendor tools and documented procedures to validate platform health after updates and prevent unauthorized or untested changes.
VLAN Change Management
- Implement approved VLAN additions, removals, and port assignments in accordance with change records and network standards.
- Validate access and trunk settings, permitted VLANs, native VLAN configuration, port descriptions, addressing dependencies, and end‑to‑end connectivity.
- Perform peer checks when required, preserve configuration backups, document verification results, and execute rollback procedures when acceptance criteria are not met.
- Follow separation‑of‑duties, authorization, maintenance‑window, and escalation requirements; do not make undocumented production‑impacting changes.
AI Infrastructure Rack Builds
- Support assembly and integration of AI infrastructure racks containing GPU accelerated compute, high‑speed networking, storage, management switches, power distribution, and associated cabling.
- Follow rack elevations, wiring diagrams, bills of materials, labeling standards, torque specifications, weight distribution guidance, and component handling procedures.
- Install rails and equipment; route, dress, label, and verify copper, fiber, management, and power cabling while maintaining airflow and serviceability.
- Assist with power planning and validation, including feed identification, power distribution unit mapping, redundancy checks, phase or circuit awareness, and documented power‑on sequencing.
- Support cooling‑readiness checks for high‑density systems, including airflow orientation, blanking requirements, environmental monitoring, and liquid‑cooling connection or leak‑check procedures when trained and authorized