Associate Engagement Manager

Xcel Energy; Amarillo (TX); Hybrid; USD 85,000 - 121,000; Full time

Benefits offered by this job

Annual Incentive Program

Medical/Pharmacy Plan

Dental

Vision

Life Insurance

401(k) plan

Paid time off

Holidays

Parental Leave

Job summary

Xcel Energy (NASDAQ: XEL) is a leading energy provider with a hybrid work model, offering an Associate Engagement Manager role in which you will lead the deployment of the One Xcel Energy Way Operating System within a business area and support functions. You will coach teams to analyze, define, and implement technical and process solutions.

Minimum requirements include a Bachelor's degree with at least 5 years of relevant experience, plus change management or program/project management

Qualifications

• Bachelor's degree or equivalent with at least 5 years related business experience.
• Change management and/or program/project management experience.
• Ability to build relationships and effectively communicate to a variety of audiences and analyze ambiguous/complex business scenarios.

Responsibilities

• Lead the deployment and maintenance of the Management Requirements and 4 Plays: Visualization, Performance Reviews, Problem-Solving, and Standardization.
• Drive the use of rally rooms and operating boards to standardize work; apply PDCA/A3 for continuous improvement.
• Coach teams; act as liaison between business area leadership, shared services, and One Way office.
• Communicate and report on status of business area improvements; build collaborative relationships to maximize efficiency.
• Lead continuous improvement projects to deliver substantial improvements.
• Support process metrics and use of tools like rally rooms and improvement projects.

Skills

Change management

Program/project management

Communication

Relationship building

Education

Bachelor's degree or equivalent

Job description

Xcel Energy (NASDAQ: XEL) is a leading energy provider and Fortune 500 company, dedicated to serving millions of electricity and natural gas customers across eight states: Minnesota, Colorado, Wisconsin, Michigan, North Dakota, South Dakota, New Mexico and Texas. We make energy work better for our customers, helping them thrive every day. That means always raising the bar - delivering better service and providing more reliable, resilient, and sustainable energy.

Xcel Energy is a place where you’ll have opportunities to grow, expand your skills, and help lead the clean energy transition. We offer meaningful rewards, recognition, and support to help you build your career and make an impact - both on the job and beyond. Most importantly, it means you’ll be joining a company that knows employees are the driving force behind its success and is committed to helping you be your best.

Xcel Energy supports a hybrid work model to enable collaboration and flexibility. Many roles are expected to work onsite three days per week (Tuesday–Thursday); however, work location expectations vary based on role, team, and business needs.

Associate Engagement Manager

Position Summary

Key enterprise position leading the development, deployment, and maintenance of the One Xcel Energy Way Operating System within assigned business area and support functions. Responsible for coaching others through analyzing, defining, and implementing technical and process solutions.

Essential Responsibilities

• Lead the deployment and maintenance of the Management Requirements and 4 Plays: Visualization, Performance Reviews, Problem-Solving, and Standardization. Drive the use of rally rooms and operating boards to standardize work. Utilize PDCA/A3 to drive continuous improvement based on business area goals cascaded down through the organization.

• Responsible for providing process expertise and analysis on issues through coaching and facilitation of teams. Act as a key liaison between the business area leadership, shared services, and One Way office.

• Communicate and report out on the status of business area improvements. Establish effective, collaborative working relationships with front line through senior leadership to maximize project efficiency, responsiveness, and resource allocation.

• Lead business area continuous improvement projects utilizing continuous improvement methodology to deliver substantial improvements in identified areas.

• Support process level metrics and influence accountability across process streams by supporting use of tools such as rally rooms, continuous improvement projects.

• Provide financial management of projects including budgeting, forecasting, actuals tracking, and savings implications.

Minimum Requirements

• Bachelor's degree or equivalent combination of education and experience with at least 5 years related business experience.

• Change management and/or program/project management experience.

• Ability to build relationships and effectively communicate to a variety of audiences and analyze ambiguous/complex business scenarios.

• Demonstrated ability to lead and influence others.

• Ability to adapt to change quickly and work within a diverse, cross-functional team environment.

• Understanding of core business processes/industry trends with ability to interpret and react to ongoing changes.

Preferred Requirements

• Gas and/or Electric Utility Industry experience.

• MBA, Industrial Engineering, or other related certification.

• Business process management skillset including Six Sigma/Continuous Improvement Toolsets, and data management skillsets.

• Internal/External consulting experience facilitating improvement and transformation initiatives.

Our culture is grounded in shared values and employee commitments that guide how we work, support one another, and grow together.

Our Values

Connected, Committed, Trustworthy, Safe

Our Employee Commitments

• Work that makes a difference

• A team you can count of

• Opportunities to grow

• Rewards that help you thrive

Xcel Energy provides job applicants reasonable accommodations for disabilities throughout the application process. If you are in need of an accommodation to complete the application process, now or at any time in the future, please complete the Applicant Accommodation Request Form (https://forms.cloud.microsoft/pages/responsepage.aspx?id=g6WyJAVcaku06U4S3AAlrVld9SFTyvlNkqxgjYWAK9xUQ1JIS1JUSjg3TkNXU1hVU01PS1pVSEVDNSQlQCN0PWcu&route=shorturl) .

Non-Bargaining

The anticipated starting base pay for this position is: $84,900.00 to $120,500.00 per year

• Annual Incentive Program
• Medical/Pharmacy Plan
• Dental
• Vision
• Life Insurance
• Dependent Care Flexible Spending Account
• Health Care Flexible Spending Account
• Health Savings Account (HSA) (if enrolled in eligible health plan)
• Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
• Transportation Reimbursement Account
• Short-term disability (STD)
• Long-term disability (LTD)
• Employee Assistance Program (EAP)
• Fitness Center Reimbursement (if enrolled in eligible health plan)
• Tuition reimbursement
• Transit programs
• Employee recognition program
• Pension
• 401(k) plan
• Paid time off (PTO)
• Holidays
• Volunteer Paid Time Off (VPTO)
• Parental Leave

Benefit plans are subject to change and Xcel Energy has the right to end, suspend, or amend any of its plans, at any time, in whole or in part.

In any materials you submit, you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information.

Deadline to Apply: 01/30/27

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Accessibility Statement

Xcel Energy endeavors to make https://www.xcelenergy.com and https://jobs.xcelenergy.com accessible to any and all users. If you are in need of an accommodation to complete the application process, now or at any time in the future, please complete the Applicant Accommodation Request Form (https://forms.cloud.microsoft/r/DyR78vcb7K) . For any other application related questions, including application follow-ups or technical issues, please use our Recruiting Assistance, Electra, for assistance. Electra can be found in the lower right-hand corner of our Xcel Energy Careers site.