Associate - ECommerce Sales II FT - (NE Side)

Goodwill-SAN-Antonio; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Goodwill San Antonio is seeking a detail-oriented team member to support its online commerce department by sorting and testing merchandise for on-line sales, listing on multiple platforms, and handling the receiving and shipping of product. The role requires strong organizational skills and proficiency in Microsoft Office.

You will maintain accurate inventory records, assist with returns and relisting, and work in a fast-paced, service-driven environment that supports the community through

Qualifications

• High School Diploma or GED required.
• 3 years of experience in a service-driven environment.
• Excellent written and verbal communication skills.
• Proficient with spelling/grammar and item descriptions.

Responsibilities

• Sort, identify, process and test items for online posting.
• List items on multiple online platforms and manage inventory.
• Process returns and refunds; assist with relisting and shipping.

Skills

Communication skills

Microsoft Office

Organizational skills

Education

High School Diploma or GED

Some college

Tools

Excel

Word

Outlook

Job description

Work for GOOD at GoodwillDo you want to make a difference in your community while earning a paycheck?Would you like to help your community and environment every day that you come to work?Looking for a job that provides meaning as well as personal and professional development?Goodwill San Antonio is one of the largest and most dynamic social enterprises in San Antonio.We are an entrepreneurial non-profit that provides employees the opportunity to innovate, grow and discover new skills, while generating revenue that funds both employee and community programs.We are a diverse and inclusive organization founded and focused on Fighting Poverty and Creating Opportunity. We specialize in facilitating personal and professional growth for our employees, particularly those who may have experienced barriers to successful employment in the past.We strive to maximize the value of each employee’s work and each donor’s donation to benefit our community and environment. Without Goodwill in our community, millions of pounds of perfectly usable items would be harming the environment in landfills. Instead, Goodwill employees are fueling a robust economy by recirculating used goods.Our Good Careers Academy and Good Careers Centers Help Change Lives through the Power of Work as well by delivering education and meaningful job placement.Explore careers with Goodwill in retail, production, warehouse, logistics, contact center customer service, career services, technology, document imaging, grounds maintenance, janitorial and facilities maintenance. Goodwill regularly partners with local, state and federal government agencies to provide additional diverse career opportunities.We prefer to promote from within. Your growth and advancement is our priority.Achieve your potential at Goodwill and beyond through our personal and professional skills development programs, supportive health and well-being benefits, competitive base and bonus pay, savings plans, personal financial education, store purchase discounts, paid time off, leadership development, tuition reimbursement and more.Change Lives. Make a Difference.Discover Purpose. Apply today at WorkforGoodSA.org.POSITION SUMMARYThis position will support the Goodwill of San Antonio’s on-line commerce department by sorting and testing merchandise for on-line sales. Product research, listing on multiple on-line platforms, and the receiving and shipping of product is also part of this job function.ESSENTIAL DUTIES AND RESPONSIBILITIESPre-sort items using manual and electronic methodsSort, identify, process, prepare, organize, and test items to be posted on on-lineUtilize tools to aid in item descriptions such as gram/weight scales, measuring tapeClean and repair scratched media as neededSpecialize in individual, small-large lots/groupings, designer lots, themed lots, grab boxes/grab bags, as well as mixed lots and other misc. /specialty lotsOrganize inventoryConsistently meet or exceed listing goalsCommunicate with Supervisor / Manager to correct any problems that prevent items from being postedProcess returns and refundsAssist with relisting and recycling of itemsKeep accurate and efficient order of inventory itemsPerform office housekeeping to present a neat and professional imageMaintain regular, dependable attendance and punctualityTo accommodate business needs and objectives, other duties may be assigned by Team Lead or Manager.Assure accuracy of identification, sorting, allocation and PPI (price per item) valueEnsure all totes and items received are sorted/identified accurately and properly on a consistent basis with a high level of accuracy and efficiency, including store allocation/location, date received/processed, weights and measurementsCommunicate with Supervisor / Manager to correct any problems that prevent items from being posted online or shipped to customersProcess returns and refundsAssist with relisting and recycling of itemsCommunicate with Supervisor / Manager when shipping and transportation procedures are not being followedAccurately track critical metrics including budget reports, inventory data and customer satisfaction levelsKeep accurate and efficient order of inventory itemsRecord inventory items in spreadsheetsREQUIREMENTSHigh School Diploma or G.E.D., Some college or trade certificate in artistic or technical field3 years of experience in a service-driven environment required.Highly organized and able to adapt quickly to changing priorities.Excellent written and verbal communication skills.Demonstrate necessary computer skills.Handle fast paced environment with high levels of stress and remain flexible.Analyze, evaluate situations, and develop alternatives for conflict resolution.Proficient with spelling/grammar including use of abbreviations, definitions and item conditionsKnowledge of Microsoft Office programs: Excel, Word, Outlook, etc.Must be able to meet the physical requirements of the position.For positions that require driving, must maintain a valid driver’s license and automobile insurance coverage, and be able to travel as needed if you drive your vehicle during company business.To learn more about Goodwill San Antonio and to view available positions visit: www.goodwillsa.org.Equal Opportunity Employer/Veterans/Disabled