Associate - ECommerce Sales II FT - (NE 78218) (35053)

Goodwill San Antonio; San Antonio (TX); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Store purchase discounts

Paid time off

Tuition reimbursement

Health and well-being benefits

Job summary

Goodwill San Antonio is hiring to support its online commerce department. The role involves sorting, testing, and listing merchandise for online sales, with responsibilities in product research, posting on multiple platforms, and handling receiving and shipping processes.

The position emphasizes community impact, professional growth, and opportunities within a social enterprise focused on fighting poverty and creating opportunities.

Qualifications

• High school education or GED required with some college or trade training preferred.
• Strong verbal and written communication skills are essential.
• Proficiency in Microsoft Office programs is expected.

Responsibilities

• Sort and test merchandise for online posting and listing.
• Research products and write accurate item descriptions for online platforms.
• Receive, store, and ship items and organize inventory.
• Maintain accurate records and track inventory metrics.
• Support returns processing and relisting activities.
• Adhere to safety, quality, and housekeeping standards.

Skills

Excellent communication

Highly organized

Adaptability

Computer skills

Education

High School Diploma or GED

Some college or trade certificate

Tools

Microsoft Office (Excel, Word, Outlook)

Job description

Job Details: Job Location: DGR Ops Center - 7702 N IH 35 - San Antonio, TX, Position Type: Full Time, Education Level: High School, Salary Range: $16.04 - $16.04Hourly, Travel Percentage: Negligible, Job Shift: Varies - Days/Nights/Weekends/Holidays, Job Category: Retail, Work for GOOD at Goodwill

Do you want to make a difference in your community while earning a paycheck?

Would you like to help your community and environment every day that you come to work?

Looking for a job that provides meaning as well as personal and professional development?

Goodwill San Antonio is one of the largest and most dynamic social enterprises in San Antonio.

We are an entrepreneurial non-profit that provides employees the opportunity to innovate, grow and discover new skills, while generating revenue that funds both employee and community programs.

We are a diverse and inclusive organization founded and focused on Fighting Poverty and Creating Opportunity. We specialize in facilitating personal and professional growth for our employees, particularly those who may have experienced barriers to successful employment in the past.

We strive to maximize the value of each employee’s work and each donor’s donation to benefit our community and environment. Without Goodwill in our community, millions of pounds of perfectly usable items would be harming the environment in landfills. Instead, Goodwill employees are fueling a robust economy by recirculating used goods.

Our Good Careers Academy and Good Careers Centers Help Change Lives through the Power of Work as well by delivering education and meaningful job placement.

Explore careers with Goodwill in retail, production, warehouse, logistics, contact center customer service, career services, technology, document imaging, grounds maintenance, janitorial and facilities maintenance. Goodwill regularly partners with local, state and federal government agencies to provide additional diverse career opportunities.

We prefer to promote from within. Your growth and advancement is our priority.

Achieve your potential at Goodwill and beyond through our personal and professional skills development programs, supportive health and well-being benefits, competitive base and bonus pay, savings plans, personal financial education, store purchase discounts, paid time off, leadership development, tuition reimbursement and more.

Change Lives. Make a Difference.

This position will support the Goodwill of San Antonio’s on-line commerce department by sorting and testing merchandise for on-line sales. Product research, listing on multiple on-line platforms, and the receiving and shipping of product is also part of this job function.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Pre-sort items using manual and electronic methods
• Sort, identify, process, prepare, organize, and test items to be posted on on-line
• Utilize tools to aid in item descriptions such as gram/weight scales, measuring tape
• Clean and repair scratched media as needed
• Specialize in individual, small-large lots/groupings, designer lots, themed lots, grab boxes/grab bags, as well as mixed lots and other misc. /specialty lots
• Organize inventory
• Consistently meet or exceed listing goals
• Communicate with Supervisor / Manager to correct any problems that prevent items from being posted
• Process returns and refunds
• Assist with relisting and recycling of items
• Keep accurate and efficient order of inventory items
• Perform office housekeeping to present a neat and professional image
• Maintain regular, dependable attendance and punctuality
• To accommodate business needs and objectives, other duties may be assigned by Team Lead or Manager.
• Assure accuracy of identification, sorting, allocation and PPI (price per item) value
• Ensure all totes and items received are sorted/identified accurately and properly on a consistent basis with a high level of accuracy and efficiency, including store allocation/location, date received/processed, weights and measurements
• Communicate with Supervisor / Manager to correct any problems that prevent items from being posted online or shipped to customers
• Process returns and refunds
• Assist with relisting and recycling of items
• Communicate with Supervisor / Manager when shipping and transportation procedures are not being followed
• Accurately track critical metrics including budget reports, inventory data and customer satisfaction levels
• Keep accurate and efficient order of inventory items
• Record inventory items in spreadsheets

REQUIREMENTS

• High School Diploma or G.E.D., Some college or trade certificate in artistic or technical field
• 3 years of experience in a service-driven environment required.
• Highly organized andable to adapt quickly to changing priorities.
• Excellent written and verbal communication skills.
• Demonstrate necessary computer skills.
• Handle fast paced environment with high levels of stress and remain flexible.
• Analyze, evaluate situations, and develop alternatives for conflict resolution.
• Proficient with spelling/grammar including use of abbreviations, definitions and item conditions
• Knowledge of Microsoft Office programs: Excel, Word, Outlook, etc.
• Must be able to meet the physical requirements of the position.
• For positions that require driving, must maintain a valid driver’s license and automobile insurance coverage, and be able to travel as needed if you drive your vehicle during company business.

Equal Opportunity Employer/Veterans/Disabled