Associate eCOA Manager - UK - Remote

Worldwide Clinical Trials Limited; Massachusetts; Hybrid; USD 90,000 - 120,000; Full time

Job summary

Worldwide Clinical Trials Limited is seeking an experienced eCOA Project Manager to oversee end‑to‑end eCOA activities across clinical studies. You will coordinate with vendors, study teams, and stakeholders to ensure on‑time delivery and adherence to SOPs.

The role requires strong leadership, budgeting experience, and excellent communication in English, with willingness to travel domestically and internationally as needed.

Qualifications

• Educated to degree level in a relevant discipline.
• Minimum 1 year of experience working in eCOA and clinical trials.
• Minimum 1 year of experience in project management.
• Demonstrates ability to lead, understand policies and procedures, financial and leadership principles.
• Fluency in English; willingness to travel domestically and internationally.

Responsibilities

• Provide project management oversight from maintenance to eCOA decommissioning, ensuring deliverables and timelines meet Worldwide SOP standards.
• Review study trends and collaborate with eCOA vendor and study team on requirements.
• Communicate eCOA project activities to stakeholders and sponsor study teams.
• Serve as escalation point for eCOA study issues and coordinate communications.
• Oversee budgeting, Change Orders, and financial aspects of projects.

Skills

Project management

Client-facing

English fluency

Time management

Communication

Education

Bachelor's degree

Job description

Who we are

We’re a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence. We are Worldwide Clinical Trials, and we are a global team of over 3,500+ experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs – in the best possible way. Our mission is to work with passion and purpose every day to improve lives and we are looking for others who value this same pursuit.

Why Worldwide

We believe everyone plays an important role in making a world of difference for patients and their caregivers. From our hands‑on, accessible leaders, to our cohesive and supportive teams, we are committed to enabling professionals from all backgrounds and experiences to succeed. We prioritize cultivating a diverse and inclusive environment that continues to promote collaboration and creativity. We are proud to be a workplace where people thrive by being themselves and are inspired to do their best work every day.

What the Clinical Systems Department does at Worldwide

Our Clinical Systems Department plays an essential role for the entire organization by ensuring our systems are developed to study specifications, fully integrated, optimally running, and well‑maintained throughout the studies’ lifecycle. The department works closely with industry specific systems such as: IRT, RTSM, EDC, RBQM Opra, ClinSpark, eTMF and CTMS. The department has various roles including client‑facing Project Managers, System and Software Designers, and Implementation and Validation specialists. Each of these areas provides mentorship and training. In working with a variety of systems, the department has a proven record of success for promotions and growth internally.

What you will do

• Provide project management oversight from maintenance to eCOA decommissioning, including oversight and accountability of deliverables and timelines and completion of work to Worldwide SOP standards
• Review and identify study trends and proactively work with eCOA vendor and study team to address study specific requirements
• Communicate information on applicable eCOA project activities to stakeholders, including internal and sponsor study teams
• Serves as the escalation point of contact for all eCOA assigned study‑related project issues
• Overall accountability for coordination and timely delivery of eCOA project communications including study status reports, meeting agendas and minutes and scheduling project calls
• Responsible for overall eCOA study design review and approving User Requirements Specification (URS) for post go‑live Change in Scope
• Prepare, review and approve site and support materials as well as helpdesk documentation, when required
• Perform financial review and budget management, including review of Change Orders

What you will bring to the role

Ability to communicate concisely and effectively in both written and spoken English; Proficient client‑facing skills; Self‑motivated individual who can positively contribute to a team environment with the ability to prioritize and handle multiple projects simultaneously; Flexible and able to use sound independent judgment and take initiative to assess information; Able to make effective decisions in a fast‑paced, highly dynamic environment; Able to be creative, adapt to new technologies, concepts and processes, make improvements and solve problems; Highly organized, detail‑and‑service‑oriented; Excellent project management skills

Your experience

Educated to degree level in a relevant discipline or able to demonstrate equivalent experience; Minimum 1 year of experience working in eCOA and clinical trials; Minimum 1 year of experience in project management; The individual must demonstrate an ability to lead, understand policies and procedures, financial and leadership principles, possesses excellent time management and project management skills and communicate effectively; Demonstrable knowledge of operational aspects regarding PhaseI‑IV clinical research trials; Has knowledge of the Software Development Life Cycle (SDLC) and be familiar with eCOA topics, including eCOA designs and scales; Contract Research Organization (CRO) or pharmaceutical experience required; Fluency in English (will be required to write, speak, and understand English to conduct day‑to‑day business); The role may require travel domestically and internationally in order to attend key meetings; The global nature of the position may also require the incumbent to occasionally manage their time flexibly in order to be responsive to stakeholders in different time zones

We love knowing that someone is going to have a better life because of the work we do.

To view our other roles, check out our careers page at Discover a world of difference at Worldwide! For more information on Worldwide, visit www.Worldwide.com or connect with us on LinkedIn.

Worldwide is an equal opportunity employer that is committed to enabling professionals from all backgrounds and experiences to succeed and, to that end, we prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and creativity.

We know that when our employees feel appreciated and included, they can be more creative, innovative, and successful. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We provide equal employment opportunities to all employees and applicants regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, military status, or other class protected by applicable law.

This is who we are.

We’re a team of clinicians, scientists, and researchers who want to make healthcare better. We were founded on an unwavering commitment to authentic, personalized attention. And today, as CROs consolidate and the industry changes rapidly, that personalized attention is more important than ever.

Not finding the right fit?

We all came to this industry for different reasons, from different walks of life. If you ask any one of us why we’re here, you’ll get a different answer. And that’s what makes us special.