Associate Discharge Planning-Pediatric Behavioral Health

Vanderbilt Health; Nashville (TN); On-site; USD 45,000 - 75,000; Full time

Job summary

Vanderbilt Health in Nashville seeks a dedicated care coordinator to facilitate safe patient discharges and coordinate resources across the care continuum. This role supports MCC Case Management and requires collaboration with treatment teams to ensure timely, high-quality patient transitions.

You will advocate for patients and families to referral sources, maintain accurate records, and contribute to process improvements while delivering compassionate care in a dynamic hospital setting.

Qualifications

• Experience in discharge planning and care coordination.
• Ability to advocate for patients and families to referral sources.
• Strong documentation and record-keeping skills.

Responsibilities

• Assist treatment team in locating resources for safe discharge.
• Identify service gaps and system issues affecting timely discharge.
• Advocate for patients and families to referral sources.
• Maintain and update information on agencies for continuing care.
• Maintain accurate records.
• Participate in process improvement initiatives and shared decision making.
• Additional duties may be assigned.

Skills

Planning & Organizing

Consulting Services

Family Advocacy

Patient Documentation

Education

High School Diploma or GED

Job description

Discover Vanderbilt Health

With eight hospitals and over 180 clinics, we are the region's largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world-class care to the people of the Mid-South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you'll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniqueness celebrated. We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region.

Organization

MCC Case Management

Job Summary

Facilitates and organizes safe and timely discharge of patients requiring care coordination and resources. Advocates for patient/ family to referral sources and demonstrates a strong internal and external customer focus.

Schedule

40 hours per week
Alternating weekends
One Holiday per year

KEY RESPONSIBILITIES

• Assists treatment team in locating resources necessary to patients' safe discharge.
• Assists in identifying service gaps and/or system issues that interfere with timely/appropriate discharge.
• Demonstrates ability to advocate for patients and families to referral sources.
• Identifies, maintains, and updates information on agencies and resources necessary for patients' continuing care.
• Maintains accurate records.
• Contributes to the organization by actively participating in process improvement initiatives and shared decision making.
• The responsibilities listed are a general overview of the position and additional duties may be assigned.

TECHNICAL CAPABILITIES

• Planning & Organizing (Intermediate): Demonstrates ability to anticipate complex resource needs, identify discrete tasks, set priorities, define dependencies, schedule activities, meet deadlines, and organize work beyond areas of direct responsibility. Merges diverse points of view into a coalition with shared goals and objectives. Plans for and anticipates events outside of immediate responsibility. Anticipates problems and obstacles before they arise. Able to absorb changes to major assignments while maintaining a high level of performance. Competently handles multiple assignments and projects simultaneously. Sets priorities with a proper sense of urgency and importance. Develops creative ideas and takes innovative action. Understands and identifies with the basic goals and values of the organization.
• Consulting Services (Intermediate): Demonstrates in-depth knowledge of consulting services in practical applications of a difficult nature. Possesses mastery of the core technology, products, services and operations within field of work and is fully capable of their delivery without requiring support and instruction from others. Able to train and educate by setting the example and giving technical instruction. Demonstrates acute knowledge of industry trends and emerging technologies. Attends industry seminars and forums on a regular basis.
• Family Advocacy (Intermediate): Demonstrates mastery of family advocacy in practical applications of a difficult nature. Possesses sufficient knowledge, training, and experience to be capable of successfully delivering results without requiring support and instruction from others. Able to train and educate by setting the example, giving instruction, providing leadership, and generally raising the level of performance of others while on the job.
• Patient Documentation (Novice): Possesses sufficient fundamental proficiency to successfully demonstrate patient documentation in practical applications of moderate difficulty. Generally works under the direction of others while accomplishing assignments.

Allied health is among the fastest growing occupations in healthcare today. This area can be defined as credentialed professionals who perform supportive, diagnostic, and therapeutic health care services to promote health and prevent disease in a variety of settings.

These areas are crucial to Vanderbilt Health's reputation for excellence in these areas that has made us a major center for patient referrals from throughout the Mid-South.

Each year, people throughout Tennessee and the southeast choose Vanderbilt Health for their health care because of our leadership in medical science and our dedication to treating patients with dignity and compassion.

Core Accountabilities

Organizational Impact: Delivers job responsibilities that impact own job area/team with some guidance.
Problem Solving/ Complexity of work: Uses existing procedures, research and analysis to solve standard job related problems that may require some judgement.
Breadth of Knowledge: Requires subject matter knowledge within a professional area to meet job requirements.
Team Interaction: Individually contributes to project/ work teams.

Core Capabilities

Supporting Colleagues: - Develops Self and Others: Continuously improves own skills by identifying development opportunities.- Builds and Maintains Relationships: Seeks to understand colleagues priorities, working styles and develops relationships across areas. - Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner. Delivering Excellent Services: - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service. - Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns to supervisors in a timely manner. - Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality: - Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards.- Ensures Continuous Improvement: Shows eagerness to learn new knowledge, technologies, tools or systems and displays willingness to go above and beyond. - Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively :- Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. - Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources. - Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation: - Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them.- Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.

Work Experience: Relevant Work Experience

Experience Level : 3 years

Education: High School Diploma or GED

This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth.

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.