Associate Director, Training

Alcon; Fort Worth (TX); On-site; USD 100,000 - 130,000; Full time

Job summary

Alcon is seeking an Associate Director, Training for its Pharmaceutical Sales Team in Fort Worth, Texas. This role focuses on developing and delivering training programs that enhance selling skills and product knowledge. The successful candidate will collaborate with cross-functional teams, evaluate training effectiveness, and ensure alignment with company strategies. Preferred qualifications include 7 years of relevant experience, strong planning and analytical skills, and a background in sales training. Travel requirements may reach up to 50%.

Qualifications

• 7 years of relevant experience in a related field.
• Ability to fluently read, write, understand and communicate in English.
• Experience in sales training is preferred.

Responsibilities

• Develop and deploy training for the Pharmaceutical Sales Team.
• Monitor and evaluate training program's effectiveness.
• Field test current and future training programs.

Skills

Training personnel on products

Planning and analytical skills

Sales coaching

Consultative selling

Education

Bachelor's Degree or equivalent experience

Job description

The Associate Director, Training position will have a focus on developing and deploying the training for the Pharmaceutical Sales Team to master their selling skills, be technical product experts and to help the team meet their sales objectives. In this role you will be responsible for working with a cross‑functional team in Sales, Marketing, MARS and compliance to drive executional efforts against our key sales and marketing strategy in order to drive results. You will also plan, develop, and provide training and development programs using knowledge of effective delivery methods such as classroom training, workshops, on‑job training, conferences, medical congress booth training, speaking events, virtual sales interactions and on‑demand training.

Major Accountabilities

• Deploy a consultative approach to selling pharmaceutical products that will increase demand and drive share growth in ECP offices
• Continuously train personnel on the science and technology of Alcon pharmaceutical products, disease states and competitive landscape.
• Develop content and execute onboarding training courses for newly hired personnel
• Monitor and evaluate training program's effectiveness, success and ROI
• Develop specific goals and plans to prioritize, organize, and accomplish work.
• Keep up‑to‑date technically and apply new knowledge to your job.
• Maintain a keen understanding of training trends, developments and best practices
• Work with internal partners to make necessary revisions to existing training courses and develop new training programs as needed
• Travel in the field to observe and coach on sales effectiveness as well as implementation of training initiatives
• Field test and validate current and future training programs
• Develop and train DMs how to effectively coach Sales Specialists to have high impact in the field with target accounts
• Communicate with and provide overview of training to Senior Leadership for feedback and alignment

Minimum Requirements

• Bachelor's Degree or equivalent years of directly related experience (or high school+15yrs; Assoc.+14yrs; M.S.+7yrs; PhD+6yrs)
• The ability to fluently read, write, understand and communicate in English
• 7 Years of Relevant Experience

Preferred Experience

• 3-4 years frontline sales leadership (preferred)
• Strong planning and analytical skills
• Proven ability to develop, motivate and inspire people
• Sales training background

Other

Travel requirements: As needed for training and field rides up to 50% of the time

Alcon is an Equal Opportunity Employer and participates in E‑Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to [e-mail] and let us know the nature of your request and your contact information.