Associate Director, Thought Leader Liaison - Rheumatology

Novartis; Virginia; On-site; USD 146,000 - 270,000; Full time

Job summary

Novartis seeks an Associate Director, Thought Leader Liaison to drive Dermatology-focused engagement with Medical Experts across the U.S. The role is field-based with a Los Angeles base and requires 60–80% travel across CA, OR, WA and HI.

You will influence strategy, education, and insights to guide marketing and education efforts. In this role you will collaborate across Marketing, Medical Affairs, HCP Education, Congress Strategy, and Field Leadership, using CRM tools to capture insights and

Qualifications

• Bachelor's degree in a related field; MBA or advanced degree preferred.
• At least 5 years of experience in Thought Leader/Medical Expert engagement or related pharmaceutical/biotech roles.
• Residence in Los Angeles, CA or surrounding area with 60–80% travel requirement.
• Proven ability to develop compliant relationships with physicians and healthcare professionals.
• Strong cross-functional collaboration, planning, and retention of insights.

Responsibilities

• Build and strengthen relationships with Medical Experts across Dermatology.
• Conduct compliant Medical Expert engagements to generate insights supporting strategic priorities.
• Facilitate discussions using approved resources to inform marketing and education strategies.
• Capture and communicate actionable insights to cross-functional stakeholders.
• Support peer-to-peer education programs through expert insights and speaker development.
• Moderate approved educational programs and advisory boards in line with company policies.
• Coordinate Medical Expert engagement activities for congresses and external events.
• Partner across Marketing, Medical Affairs, HCP Education, Congress teams to execute aligned strategies.
• Leverage CRM and digital tools to enhance engagement planning and insight generation.

Skills

Analytical skills

Communication skills

Facilitation skills

Presentation skills

Influence without authority

Project management

Decision making

Education

Bachelor's degree in related field

MBA or advanced degree preferred

Tools

CRM

Digital engagement

Insight capture

Job description

Summary

#LI-Remote

Location: The Associate Director, Thought Leader Liaison (TLL) is required to reside in Los Angeles, CA or the surrounding area (there may be some restrictions based on legal entity). The territory's geography will cover CA, OR, WA and HI. Please note that this role would not provide relocation and only local candidates will be considered.

Imagine shaping the future of Rheumatology by influencing the strategies, education, and insights that help improve care for patients across the country. As an Associate Director, Thought Leader Liaison, you will build meaningful partnerships with leading Medical Experts, serve as a trusted advisor across a dynamic healthcare landscape, and bring valuable external perspectives into critical business decisions. In this highly visible field-based role, your ability to connect people, generate actionable insights, and collaborate across Marketing, Medical Affairs, HCP Education, Congress Strategy, and Field Leadership will directly impact how Novartis engages customers and advances innovation in Rheumatology.

Travel: This field-based role requires 60-80% travel. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager.

About the Role

Key Responsibilities

• Build and strengthen relationships with established and emerging Medical Experts across the Dermatology landscape.


• Conduct compliant Medical Expert engagements to generate insights supporting strategic business priorities.


• Facilitate impactful discussions using approved resources to inform marketing and educational strategies.


• Capture, synthesize, and communicate actionable insights to cross-functional stakeholders.


• Support peer-to-peer education programs through expert insights, speaker development, and educational planning.


• Moderate approved educational programs and peer exchanges in accordance with company policies.


• Lead or support advisory boards, insight forums, speaker initiatives, and other marketing programs.


• Coordinate Medical Expert engagement activities for congresses, society meetings, and external events.


• Partner across Marketing, Medical Affairs, HCP Education, and Congress teams to execute aligned strategies.


• Leverage digital tools and CRM platforms to enhance engagement planning, insight generation, and collaboration.

Essential Requirements

• Bachelor's degree in a related field; MBA or advanced degree preferred


• At least 5 years of experience in Thought Leader/Medical Expert engagement, field-based marketing, regional marketing, HCP education, Medical Science Liaison, account management, medical communications, or a related pharmaceutical/biotech role.


• Candidate must reside within Los Angeles, CA or the surrounding area. Ability to travel 60-80% of the time over a broad geography is required, with the ability to drive and/or fly within the territory of CA, OR, WA and HI. Must have a valid driver's license.


• Proven ability to develop productive, compliant relationships with physicians, advanced practice providers, healthcare professionals, and other relevant external stakeholders.


• Strong understanding of field-based marketing, Medical Expert engagement, insight generation, peer-to-peer education, congress planning, and compliant cross-functional collaboration.


• Demonstrated ability to execute strategic plans, manage multiple priorities, and deliver high-quality work in a complex, matrixed environment.


• Strong analytical, communication, facilitation, and presentation skills with the ability to synthesize information and communicate insights clearly to internal stakeholders.


• Ability to influence without authority, collaborate across functions, and build productive partnerships with internal and external stakeholders.


• Strong organizational, project management, problem-solving, and decision-making skills.


• Experience using CRM, digital engagement, insight capture, or other productivity tools to support planning, execution, and documentation.


• Financial and budgetary acumen, including the ability to support planning and execution of initiatives within approved resources and company processes.


• Demonstrated commitment to compliance, ethical decision-making, professionalism, and adherence to company policies.

Desirable Requirements

• Rheumatology therapeutic area expertise and field leadership experience


• Experience collaborating across Marketing, Medical Affairs, HCP Education, Congress Strategy, and field leadership to support HCP education, peer-to-peer programs, congress execution, speaker development, and advisory initiatives.

Driving is an Essential Function of this Role

Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver's license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.

COVID-19 Vaccine Policy (customer-facing roles only)

While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers' (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to [e-mail]

For Field Roles with a Dedicated Training Period

The individual hired for this role will be required to successfully complete certain initial training, including home study, eight (8) or fewer hours per day and forty (40) or fewer hours per week.

Novartis Compensation Summary

The salary for this position is expected to range between $145,600 and $270,400 per year.

The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.

Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.

US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.

Why Novartis

Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Benefits and Rewards

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EEO Statement

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.

Accessibility & Reasonable Accommodations

The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call [phone] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.