Associate Director, Technical Product Management

Merck; New Jersey; On-site; USD 120,000 - 170,000; Full time

Job summary

Merck IT is seeking a Product Manager - PV Reporting and Surveillance to lead pharmacovigilance strategy, processes, and systems within the R&D IT ecosystem. You will oversee PV software platforms, guide regulatory alignment, and collaborate with Clinical, Regulatory, and Safety teams to deliver compliant, value-driven solutions.

The role emphasizes cross-functional leadership, backlog management, and roadmap execution, with a focus on data quality, privacy, and risk governance across global

Qualifications

• Bachelor's degree required.
• 6+ years in data governance, compliance, privacy, risk management, AI governance, or related roles.
• Strong communication skills with both technical and non-technical audiences.
• Experience with data governance, data products, digital solutions, and AI-enabled programs.
• Ability to develop policies, standards, SOPs, and governance processes.
• Working knowledge of data management practices, including data quality, metadata, security/privacy, and master data management.
• Ability to identify and manage governance, compliance, privacy, and risk issues.
• Strong collaboration and influencing skills across cross-functional teams.
• Ability to drive change, continuous improvement, and adoption of governance practices.
• Strong writing, organization, and problem-solving skills.

Responsibilities

• Partner with cross-functional teams to develop and implement PV strategies that meet regulatory requirements.
• Manage and prioritize the product backlog, ensuring business value is understood and aligned with objectives.
• Develop, maintain, and execute the Product Strategy and Roadmap.
• Oversee PV systems, including software platforms for adverse event reporting, case management, and signal detection.
• Maintain knowledge of global PV regulations and ensure PV processes remain compliant.
• Ensure PV processes and systems adhere to regulatory requirements including ICH guidelines.
• Collaborate with Clinical, Regulatory, Safety, and other functions to integrate PV processes into development plans.
• Partner with Business Technology teams to manage PV/QC system implementations and enhancements.
• Build and maintain stakeholder relationships to support decision-making and execution.
• Demonstrate strong stakeholder management and cross-functional collaboration.

Skills

Data governance

Regulatory compliance

Privacy

Risk management

AI governance

Data management

Stakeholder management

Policy development

Data quality

Pharmacovigilance

Communication

SOPs development

Governance processes

Education

Bachelor's degree

Master's degree

Job description

Job Description

Our IT team operates as a business partner proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver the services and solutions that help everyone to be more productive and enable innovation.

The Information Technology team at our Research & Development Division is looking for Product Manager - PV Reporting and Surveillance. Reporting into the Product Line Lead for Clinical Safety. The position will take a leadership role in the development and implementation of pharmacovigilance strategies, processes, and systems for a pharmaceutical company, ensuring compliance with regulatory requirements and maintaining high-quality standards.

Product managers must possess a broad base of skills and knowledge spanning digital technology, strategy and business planning, user experience design, engineering, and agile/lean development practices. They must possess an entrepreneurial drive to develop new product features while managing stakeholders' needs and timeframes to broker complex relationships that evolve into real solutions. The ultimate success of a product owner hinges on their ability to guide their peers while influencing decisionmakers.

What will you do?

• Partner with cross-functional teams to develop and implement pharmacovigilance (PV) strategies that meet regulatory requirements and ensure patient safety, quality, and compliance.
• Manage and prioritize the product backlog, ensuring business value is understood and aligned with organizational objectives.
• Develop, maintain, and execute the Product Strategy and Roadmap.
• Oversee pharmacovigilance systems, including software platforms used for adverse event reporting, case management, and signal detection.
• Maintain current knowledge of global pharmacovigilance regulations and guidelines and ensure company PV processes and systems remain compliant.
• Ensure pharmacovigilance processes and systems adhere to applicable regulatory requirements, including International Council for Harmonisation (ICH) guidelines.
• Maintain high-quality standards for PV processes and systems and implement quality control measures to ensure data accuracy, integrity, and compliance.
• Collaborate with Clinical, Regulatory, Safety, and other key functional areas to integrate pharmacovigilance processes into overall product development plans.
• Partner with Business Technology teams to manage the implementation of new PV/QC systems and enhancements, ensuring project milestones and timelines are achieved.
• Build and maintain strong stakeholder relationships to support effective decision-making, alignment, and execution across functions.
• Demonstrate strong stakeholder management skills, including communication, influence, cross-functional collaboration.

Qualifications, Skills & Experience

Required

• Bachelor's degree
• Six or more (6) years of experience in data governance, compliance, privacy, risk management, AI governance, or related roles
• Strong communication skills with both technical and non-technical audiences
• Experience with data governance, data products, digital solutions, and Agentic AI-enabled programs
• Ability to develop policies, standards, SOPs, and governance processes
• Working knowledge of data management practices, including data quality, metadata, security/privacy, and master data management
• Ability to identify and manage governance, compliance, privacy, and risk issues
• Strong collaboration and influencing skills across cross-functional teams
• Ability to drive change, continuous improvement, and adoption of governance practices
• Strong writing, organization, and problem-solving skills

Preferred

• Master's degree, MBA, or equivalent
• Experience supporting IT, data, analytics, or AI solutions in a complex or regulated environment
• Experience with privacy and data protection practices
• Experience supporting compliance training, reporting, and remediation activities
• Experience in healthcare or life sciences
• Experience with quality management systems
• Pharmacovigilance compliance experience

What we offer

Exciting opportunities to work as part of a high-performing team on global projects within an international environment. Opportunities for continuous learning and professional growth, with the potential to develop a career across the company's global organization.

SWE2026

Required Skills:

• Data Quality Assurance
• Management System Development
• Pharmaceutical Regulatory Compliance
• Pharmacovigilance
• Photovoltaic Systems
• Product Development
• Product Management
• Quality Control (QC)
• Safety Cases
• Signal Detection Theory (SDT)
• Solution Architecture
• Stakeholder Relationship Management
• Strategic