Associate Director, Technical Operations Drug Substance

MSD Malaysia; Durham, Northern (NC, KY); Hybrid; USD 142,000 - 224,000; Full time

Benefits offered by this job

401(k) plan

Medical, dental, vision benefits

Paid holidays and generous PTO

Job summary

Merck & Co., Inc. in the United States is seeking a senior leader to direct technical operations for drug substance development and manufacturing. You will oversee a multi-disciplinary team of engineers and scientists, drive strategy for process development, and ensure robust quality and regulatory compliance across the project lifecycle.

The role emphasizes aseptic processing, GMP standards, and cross-functional collaboration to achieve milestones and deliver safe, effective biologics at scale.

Qualifications

• Bachelor’s, Master’s, or Doctorate in chemical/biochemical engineering or related discipline.
• 4–7+ years in pharmaceutical operations, technical services, or quality operations with people management.
• Strong decision-making, problem-solving, and communication skills.
• Aseptic manufacturing and GMP experience, ideally with biological drug substance.

Responsibilities

• Lead strategy development and manage project assignments.
• Direct a team of engineers and scientists supporting drug substance tech transfer.
• Provide end-to-end technical support across project lifecycles and QA activities.
• Lead cross‑functional teams to meet milestones and review critical documents.
• Support quality risk assessments and regulatory inspections; promote safety and compliance.

Skills

API Manufacturing

Aseptic Processing

Biologics

Change Control

Chemical Process Development

Cross‑Cultural Awareness

Cross‑Functional Teamwork

Equipment Qualification

Manufacturing Process Validation

People Leadership

Process Optimization

Regulatory Inspections

Regulatory Requirements

Results‑Oriented

Strategic Thinking

Technical Guidance

Technology Transfer

Education

Bachelor’s/Master’s/Doctorate in chemical engineering or related life science

Tools

Lean/Six Sigma

Job description

Job Description We are driven by our purpose to develop and deliver innovative products that save and improve lives. With 69,000 employees operating in more than 140 countries, we offer state‑of‑the‑art laboratories, manufacturing plants, and offices designed to inspire our employees as we learn, develop, and grow in our careers. We are proud of our 125 years of service to humanity and continue to be one of the world’s biggest investors in Research & Development. We are seeking individuals with strong scientific and technical skills to contribute to the design, development and manufacturing of sterile products, making accessible our company's next generation of vaccines and biologics. To this end, we strive to create an environment of mutual respect, encouragement and teamwork. As part of our team, you’ll have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career.

Responsibilities

• Reporting to the Director, Technical Operations, the incumbent will assist in strategy development and will independently manage project assignments.
• Effectively manage a team of engineers and scientists supporting drug substance technical transfer by developing a culture that defines a High‑Performing Organization including proactively providing developmental support, coaching and assistance to team members.
• Provide end‑to‑end technical support to assigned areas of focus throughout the project lifecycle including but not limited to quality risk management, strategy development, development of standard operating procedures and master batch records, process development, and process performance qualification.
• Lead, facilitate and participate on cross‑functional teams to collaboratively address issues and achieve project milestones.
• Review and approve project documents as necessary including drug substance and process support and media technical documents, documents pertaining to utilities, manufacturing equipment and other processes, change controls, batch records, standard operating procedures, corrective and preventative actions among others.
• Act as a subject matter expert in support of quality risk assessments and regulatory inspections.
• Supports team safety, environmental, and compliance objectives.
• Escalates and consults on an as‑needed basis with next level manager on more complex decisions impacting critical project milestones.

Qualifications

• Bachelor’s, Master’s, or Doctorate degree in chemical engineering, biochemical engineering, biological systems engineering, biology, biochemistry, chemistry, or related life science or engineering discipline.
• Minimum of four (4) years (Doctorate), six (6) years (Master’s), or seven (7) years (Bachelor’s) experience in pharmaceutical operations, technical services, and/or quality operations including prior people management experience.
• Effective decision‑making, problem‑solving, and communication skills.
• Ability to manage multiple priorities and complex problems in a fast‑paced environment.
• Aseptic manufacturing and GMP manufacturing experience, preferably with biological drug substance.
• Preferred Capital project experience.
• Experience using Lean/Six Sigma tools.

Required Skills

• API Manufacturing
• Aseptic Processing
• Biologics
• Change Control Systems
• Chemical Process Development
• Cross‑Cultural Awareness
• Cross‑Functional Teamwork
• Equipment Qualification
• Manufacturing Process Validation
• People Leadership
• Process Optimization
• Regulatory Inspections
• Regulatory Requirements
• Results‑Oriented
• Strategic Thinking
• Technical Guidance
• Technology Transfer

Preferred Skills

• US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts

Salary range for this role is $142,400.00 - $224,100.00. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long‑term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days.

Employee Status: Regular Relocation: Domestic VISA Sponsorship: No Travel Requirements: 10% Flexible Work Arrangements: Not Applicable Shift: 1st - Day Valid Driving License: No Hazardous Material(s): n/a

Job Posting End Date: 09/10/2026. *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance. Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre‑existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where we have codified our legacy for over a century. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.