Associate Director, Supply Chain Intelligence

Carrier; Indiana (PA); On-site; USD 110,000 - 140,000; Full time

Job summary

Carrier is seeking an Associate Director to lead Supply Chain and Logistics for their North American HVAC operations. This role requires a strategic leader who can create valuable reports, manage a team, and support critical business initiatives.

The ideal candidate will bring over 10 years of Supply Chain experience, including people management, strong analytical skills, and proficiency in SAP and related tools. Join Carrier and help us turn data into actionable insights.

Qualifications

• 10+ years of Supply Chain experience.
• 5+ years of experience in logistics and operational programs.
• 5+ years of people management experience.

Responsibilities

• Lead the Strategic tower of the Supply Chain and Logistics team.
• Create business cases and present to executive leadership.
• Provide support in execution of Supply Chain key initiatives.
• Manage SAP Material Master team.

Skills

Analytical skills

Customer service orientation

Leadership

People management

Communication skills

Education

Bachelor's Degree

Tools

MS Office (Excel, Access)

SAP

Business Intelligence

PowerBI

Job description

Carrier is the world’s leader in high-technology heating, air-conditioning, and refrigeration solutions. If you thrive in a fast-paced environment and are looking for an opportunity to develop your supply chain career, then we have a great opportunity for you. We are seeking a motivated, detail driven, and process-oriented individual to contribute to our Supply Chain and Logistics organization.

GENERAL RESPONSIBILITIES:

We currently have an opportunity for an Associate Director with key responsibilities focused on supporting Supply Chain and Logistics within the Residential and Light Commercial HVAC organization. This position is responsible for leading a team that turns data into action through creation of high-value reports that allow leaders to see opportunities and quickly respond to challenges pro-actively. This role has oversight of SAP Material Master and provides key analytics to support the Carrier Distribution Centers, SIOP, Operations, and will function as a key liaison with IT. In addition, this position will play a leading role in creating and assessing business cases for system enhancements, software, and creating new analytics focused on creating visibility throughout the business. The ideal candidate will coordinate strategy and create enablement opportunities through the deployment of team resources, as well as structuring advanced analytics to show improvement opportunities.

• Creates strategy to enable each of the functional areas to reach best in class levels – from SIOP, Transportation and DC Operations.
• Providing leadership and support for Key applications and roles supporting those applications (TM/WM)
• Lead a functionally aligned team to support the three Supply Chain and Logistics verticals of SIOP, Distribution Centers, and Transportation
• Deploying support to various projects based on business-critical projects
• Create business cases alongside Supply Chain and Logistics leads with a plan to execute primary objectives
• Define and create early warning indicators to flag areas of critical importance in various areas of the business
• Coordinate best practices with the Material Master team to support a rapidly changing business environment

KEY RESPONSIBILITIES:

• Leading the Strategic tower of the Supply Chain and Logistics team for North American HVAC
• Create business cases, and be able to present those cases effectively to all levels of the business, including executive leadership
• Provide support in execution of Supply Chain and Logistics key initiatives
• Support inventory reduction initiatives, providing analytics to give visibility and highlight areas of opportunity
• Managerial oversight of SAP Material Master team
• Creation and publication of KPIs
• Identifying and defining business requirements for SAP enhancements and implementations
• Developing and providing ad hoc reporting to SIOP, DC, and Leadership

REQUIRED QUALIFICATIONS

• Bachelor’s Degree
• 10+ years of Supply Chain experience
• 5+ years of experience executing and delivering key logistics and operational programs
• 5+ years of people management

PREFERRED QUALIFICATIONS:

• Strong analytical skills while being detail oriented
• Passion for servicing customers. Ability to listen to customer needs and quickly act to solve their problems, go above and beyond to exceed their expectations.
• Proven ability to execute with speed and exhibit a bias for action mindset.
• Ability to think outside the box, innovate, take risks and implement progressive, sustainable solutions.
• Strong ability to work in diverse, cross functional project teams to achieve high levels of performance in a dynamic, changing environment. Successful experience with collaborating and developing teams and working in a matrix environment.
• Excellent proven analytical skills
• Ability to analyze disparate information and draw conclusions/recommendations
• Strong verbal, written and inter-personal communication skills
• Ability to work across organizational boundaries and Supply Chain organization
• Proficiency in MS Office tools, especially Excel and Access
• Experience with SAP, SAP APO DP, Business Intelligence, PowerBI
• Familiar with LEAN principles