Associate Director QA, GMP External Operations

Vertex Pharmaceuticals Inc (US); Boston (MA); Hybrid; USD 157,000 - 235,000; Full time

Benefits offered by this job

Annual bonus

Equity awards

401(k)

Job summary

Vertex Pharmaceuticals is seeking an Associate Director, Quality Assurance GMP Operations to provide end-to-end QA oversight of external manufacturing across CDMOs, from development through commercial execution. You will partner with internal and external teams to ensure compliant, reliable operations and a robust Quality Culture.

The role leads the QA oversight model, manages deviations and CAPAs, drives digitization, and ensures GMP compliance across quantity processes.

Qualifications

• In-depth knowledge of global GMP requirements for Cell & Gene Therapy/Biologics, incl. EU GMPs and FDA.
• Strong QA operations knowledge across development, transfer, launch, and commercial manufacturing.
• QA operational experience in cell therapy preferred.

Responsibilities

• Provide end-to-end QA oversight from development through ramp-up and routine manufacturing.
• Ensure GMP compliance for manufacturing and product disposition activities.
• Lead deviations, investigations, CAPAs, change controls, and risk assessments.
• Build effective cross-functional partnerships to ensure compliant execution.

Skills

QA leadership

GMP knowledge

Regulatory knowledge

Quality risk management

Data analytics

Cross-functional collaboration

Education

Bachelor's degree

Master's degree preferred

Tools

CAPA tracking systems

Regulatory documentation tools

Job description

Job Description General/Position Summary: The Associate Director, Quality Assurance GMP Operations provides end-to-end QA oversight of external manufacturing operations across CDMOs, from process development and technology transfer through manufacturing readiness, ramp-up, and routine clinical and commercial execution. The role ensures compliant and reliable operations, effective Quality risk management, and strong internal and external partnerships to support product quality and supply. The role partners closely with internal technical, manufacturing, supply chain, regulatory, and Quality functions, as well as external CDMO Quality and Operations teams, to establish robust and sustainable operations, enable successful transfer and scale-up, resolve operational Quality issues, and maintain a state of compliance throughout the product lifecycle. A key expectation is the ability to closely collaborate and build relationships with internal and external stakeholders for advancing quality outcomes and operational excellence.

Key Duties & Responsibilities:

• Leadership & Quality Strategy
  • Provide Quality leadership and strategic direction across development, technology transfer, launch, and commercial manufacturing.
  • Establish the QA oversight model, governance, escalation pathways, and performance expectations.
  • Identify and mitigate key Quality and operational risks.
  • Advance digitization and technology-enabled solutions to improve QA oversight, efficiency, and decision making.
• QA Operational Oversight
  • Provide end-to-end QA oversight from process development and technology transfer through baseline operations, ramp-up, and routine manufacturing execution.
  • Ensure manufacturing and product disposition activities meet regulatory and GMP requirements.
  • Provide Quality leadership for operational issues impacting manufacturing, product quality, or supply.
  • Partner cross-functionally to enable compliant and reliable execution.
• QMS & Compliance
  • Ensure compliance with applicable GMP requirements, regulatory commitments, and the Quality Management System.
  • Oversee deviations, investigations, CAPAs, change controls, and Quality risk assessments.
  • Monitor Quality and compliance performance and emerging risks.
  • Maintain audit and regulatory inspection readiness.
• External Manufacturing Quality
  • Provide independent Quality oversight and governance of CDMO manufacturing operations.
  • Assess Quality readiness during technology transfer, start-up, ramp-up, and routine manufacturing.
  • Monitor CDMO Quality performance and ensure timely escalation and resolution of significant issues.
  • Build effective CDMO partnerships while maintaining clear Quality accountability.

Required Education Level: Batchelor's degree or relevant comparable background. Masters preferred.

Required Experience: 8+ years of experience and 5+ years in a management/supervisory role, or the equivalent combination of education and experience in a regulated pharmaceutical environment.

Required Knowledge/Skills:

• In-depth knowledge of global GMP regulatory requirements for Cell & Gene Therapy and/or Biologics, including EU GMPs and FDA requirements.
• Strong knowledge of QA operations and external manufacturing across development, technology transfer, launch, and commercial manufacturing.
• QA operational experience in autologous cell therapy preferred.
• Broad technical knowledge of cell therapy processing, aseptic manufacturing, analytical testing, and fill/finish.
• Demonstrated capability in strategic planning, risk management, root cause analysis, data analytics, and operational excellence.
• Strong critical thinking, problem-solving, and risk-based decision-making skills.
• Excellent communication and influencing skills with the ability to build effective internal and external partnerships and promote a strong Quality culture.

Other Requirements: Up to 40% Travel may be required At Vertex, we embrace continuous learning and encourage employees to stay informed on advances in AI, technology, automation, and industry trends. We seek talent who bring an external perspective, demonstrate curiosity and sound judgment, and thoughtfully adopt new capabilities that improve decision-making, drive innovation, increase efficiency, and help deliver better outcomes for patients.

Pay Range: $156,600 - $234,800

Disclosure Statement: The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law. At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.

Flex Designation: Hybrid-Eligible Or On-Site Eligible Flex Eligibility Status: In this Hybrid-Eligible role, you can choose to be designated as: 1. Hybrid: work remotely up to two days per week; or select 2. On-Site: work five days per week on-site with ad hoc flexibility. Note: The Flex status for this position is subject to Vertex’s Policy on Flex @ Vertex Program and may be changed at any time.

#LI-Hybrid

Company Information

Vertex is a global biotechnology company that invests in scientific innovation. Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at [e-mail]

Help Us Achieve Our Mission

Vertex is a global biotechnology company that invests in scientific innovation to create transformative medicines for people with serious diseases and conditions. The company has approved therapies for cystic fibrosis, sickle cell disease, transfusion-dependent beta thalassemia, acute pain and acromegaly, and it continues to advance clinical and research programs in these areas. Vertex also has a robust clinical pipeline of investigational therapies across a range of modalities in other serious diseases where it has deep insight into causal human biology, including IgA nephropathy, neuropathic pain, APOL1-mediated kidney disease, primary membranous nephropathy, congenital adrenal hyperplasia, ACTH-dependent Cushing's syndrome, autosomal dominant polycystic kidney disease, type 1 diabetes, generalized myasthenia gravis, and myotonic dystrophy type 1.

Vertex was founded in 1989 and has its global headquarters in Boston, with international headquarters in London. Additionally, the company has research and development sites and commercial offices in North America, Europe, Australia, Latin America and the Middle East.

Vertex is consistently recognized as one of the industry's top places to work, including 17 consecutive years on Science magazine's Top Employers list and one of Fortune’s 100 Best Companies to Work For.

For company updates and to learn more about Vertex's history of innovation, visit www.vrtx.com or follow us on LinkedIn, Facebook, Instagram, YouTube, and X

We believe our culture is one of Vertex’s greatest strengths and a key enabler of our ability to deliver transformative medicines for patients who need them. Rooted in innovation, purpose and collaboration, our culture empowers people to take smart risks, challenge conventional thinking and do their best work. The diversity of our people is central to that culture. By bringing together individuals with different backgrounds, experiences and perspectives, we foster an environment where new ideas thrive, better decisions are made and breakthrough innovation is possible. We are committed to creating a workplace where everyone feels valued, included and connected to our shared mission, because we know that our unique culture and the collective strength of our people are what set Vertex apart.