Associate Director, Product, South Coast Plaza

Chanel; Costa Mesa (CA); On-site; USD 139,000 - 160,000; Full time

Benefits offered by this job

Flexible scheduling & hybrid work

Wellbeing resources

Family & caregiver benefits

Generous paid time off

401K and retirement benefits

Comprehensive health plan

Job summary

CHANEL is seeking an Associate Director of Product at South Coast Plaza to lead a product category and coach the sales team. This role partners with the Boutique Director and Home Office buying to drive business and ensure exceptional client experiences.

Qualifications include 7+ years in related roles, a preferred Bachelor's degree, and the ability to lift 15 lbs. Flexibility for late nights, weekends, and some holidays is required.

Qualifications

• Minimum 7 years of related experience.
• Bachelor's degree preferred.
• Ability to lift 15 lbs.
• Flexible schedule with late nights, weekends, and some holidays.

Responsibilities

• Coach and inspire the team to deliver an elevated client experience.
• Drive the product category with analysis, reporting, and assortment planning.
• Manage salespeople and collaborate with the Boutique Director and Home Office buying team.
• Represent CHANEL in the market and grow the client base through partnerships and events.
• Lead with agility, measure KPIs, and implement improvements.
• Provide training on CHANEL savoir faire, product details, and service delivery.

Skills

Team leadership

Coaching

Retail product management

Communication skills

Education

Bachelor's degree (preferred)

Job description

Associate Director, Product , South Coast Plaza

At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.

About the role:

The Associate Director, Product is a brand ambassador and business leader focused on delivering extraordinary experiences for internal team and clients. They will be responsible for driving the business of their respective product category(ies), coaching, and managing a team of salespeople, and equipping the Boutique Director with critical business knowledge.

What impact you can create at CHANEL:

• Through spending time on the selling floor, coach and inspire team to deliver an elevated client experience for all clients at all times
• Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect, and teamwork
• Provide initial and frequent ongoing training and development for all team members, including CHANEL savoir faire, product details and service delivery
• Drive all aspects of the assigned product category, including analysis, reporting, assortment planning, and partnership with Home Office buying team
• Run product category and lead team with agility and resilience, continuously improving based on key performance indicators and lessons learned
• Represent CHANEL in the market, developing the client base through community involvement, partnerships with local high-profile businesses, as well as social and seasonal events

You are energized by:

• The history and heritage of The House of CHANEL
• Building collaborative partnerships and relationships
• Fostering a meaningful client experience centered around inclusion and connection
• Being comfortable in the middle of complexity and ambiguity
• Creativity and innovation by testing, learning, and taking new risks

Position Logistics:

• Minimum 7 years of related experience
• Bachelor's degree (preferred)
• Ability to lift 15 lbs.
• A flexible schedule with the ability to work late nights, weekends, and some holidays

What skills you will learn:

• Exposure to multiple boutique business functions and categories
• Growth in additional business and functional areas of the retail business
• Opportunity to collaborate and succeed as a team with colleagues and cross-functionally
• Further grow and develop your skill set with thoughtful career development workshops and self-directed learning modules

Compensation:

The anticipated base salary range for this position is $138,700 through $160,000. Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.

Benefits and Perks:

• Flexibility (flexible time and hybrid work options)
• Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure and Wellbeing Days in Retail) and a Wellbeing fund
• Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K, pension, and other incentives
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

Additional Information:

CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:

Diversity and Inclusion:

At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy, and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.

We offer