Associate Director, Pharmacy

Banner Health; Mesa (AZ); Hybrid; USD 140,000 - 190,000; Full time

Job summary

Banner Health in Mesa, Arizona seeks an Associate Director of Pharmacy to lead operational and clinical pharmacy services. This role directs programs, budgets, and staffing while ensuring high standards of patient care and regulatory compliance.

Collaboration with clinical teams drives initiatives and service quality across the organization. The position emphasizes educational leadership, process improvement, and development of clinical plans within a large hospital network, with day shift hours

Qualifications

• A degree in Pharmacy from an accredited College of Pharmacy.
• Current pharmacy licensure in the state of practice within 90 days of hire.
• AZ Wallet Card by time of hire for AZ-based hires.
• Good organizational, problem solving and computer skills.
• Good written and verbal communication skills.

Responsibilities

• Provide managerial and programmatic direction for Pharmacy Services operations.
• Develop budgets, standards, and plans; supervise staffing and performance.
• Promote interdisciplinary collaboration across departments and facilities.
• Ensure compliance with regulatory standards and formulary management.
• Lead quality improvement efforts and staff education.

Skills

Leadership

Communication skills

Problem solving

Organizational skills

Computer skills

Education

Pharmacy degree

Arizona Pharmacist License

Tools

Medication management software

Microsoft Office

Automated dispensing system

Job description

Primary City/State: Mesa, Arizona Department Name: Pharmacy-Hosp Work Shift: Day Job Category: Pharmacy Pharmacy careers are better at Banner Health! Innovation and highly trained staff. Our Pharmacy team members play a critical role in ensuring the best care for our patients. Join a nationally recognized leader that values excellence and begin making a difference in people's lives. The Associate Director of Pharmacy leads operations by directing clinical and medication distribution programs, managing departmental resources and staff, ensuring regulatory compliance, and maintaining high standards of patient care. Partners with healthcare teams to support clinical initiatives, operational excellence, employee development, and service quality across the organization. Banner Baywood Medical Center has served the growing East Valley for more than 30 years, and every day we work hard to provide the best care to our patients.

Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits. The schedule for this position is 8:00 am - 4:30 pm Monday through Friday. Banner Baywood Medical Center is a 342 bed hospital serving the health care needs of the dynamic and growing East Valley communities of metropolitan Phoenix, Arizona.

We provide complete acute care services and outpatient services to include but not limited to cancer, stroke, women's health, rehabilitation, emergency medicine and surgery. Our Emergency Department treats a variety of ailments and offers advanced treatment areas, with 68 beds, seeing over 50,000 patients per year. We are certified as pediatric prepared as well as designated as a Trauma level 3 emergency room. In addition, our comprehensive orthopedic unit is one of the nation's premier orthopedic programs. The unit's commitment to excellent patient care has earned a 4 STAR rating by CMS and repeated recognition as having one of the Top 100 Orthopedic Programs in the U.S. by The Health Network and HCIA, Inc. Because we are also a leader in neurological medicine, people throughout Arizona come to us when they need treatment for conditions of the brain, spine and nervous system.

POSITION SUMMARY

This position is responsible for providing managerial and programmatic direction for the operation of Pharmacy Services. Develops, budgets, standards of work performance and plans, directs, and monitors and evaluates the provision of distributive and clinical pharmacy services. Promotes and demonstrates effective inter-disciplinary and inter-facility collaboration and serves as facilitator for education, consultation, and research. Responsible for leading and overseeing the operational activities of the Department of Pharmacy Services. Ensures the functions of the department are consistent with the policies and procedures. May supervise activities that provide for the purchasing, receiving, storage, delivery, and distribution of medications and related supplies. Assures adequate departmental staffing according to workload while maintaining expected productivity levels. Supports implementation of clinical plans and helps to maintain information systems within the pharmacy. Develops standards of work performance, orientation and training programs. Must demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients being served while maintaining the ideals of service excellence. Must possess the ability to assess data reflective of the patient’s status, interpret the appropriate information needed to identify each patient’s requirements and provide pharmaceutical care based on those needs. Adheres to local, state, and federal laws regarding the profession of pharmacy practice.

CORE FUNCTIONS

1. Responsible for all routine operations of Pharmacy Services. Participates in the recruitment, selection, orientation, professional development and evaluation of employees. Serves as a change agent, role model, and serves as facilitator for education, consultation, and research. Accurately and completely documents patient assessment data and clinical interventions
2. This position is accountable for an effective departmental operation within the budgetary constraints through the monitoring and controlling of expenses and through promotion of rational, cost-effective utilization of medication therapy.
3. Assists with development of goals, objectives, and programs for the pharmacy department consistent with those of the organization’s overall strategic plan. Demonstrates effective inter-disciplinary and inter-facility collaboration. Plans efficient and effective utilization of resources. Ensures compliance with regulatory agency standards. Implements decisions of the Pharmacy and Therapeutics Committee and other hospital committees in relation to formulary management and process improvements. Assumes accountability for special projects as assigned.
4. Defines and resolves issues with the medication distribution system. Continually evaluates performance relative to need for improvement of processes to assure the safe and appropriate delivery of medications to all patient care areas. Provides leadership for development and implementation of innovative systems.
5. Provides leadership and direction to the pharmacy staff. Promotes positive relations and actively contributes to a supportive work environment. Fosters a team environment within the department and across the system. Communicates with their direct supervisor regarding personnel issues.
6. Helps to establish and revise, when necessary, standards of care for pharmacy practice. Monitors and ensures compliance with departmental and organizational policies and procedures, Federal and State laws, and regulatory agency standards. Investigates and initiates the resolution of customer complaints. Plans, supports, and leads Quality Improvement efforts for pharmacy services. Provides pharmacy representation and leadership on hospital and medical staff committees.
7. Serves as a professional resource in facilitating inter-disciplinary practice and communication.
8. This position participates in all aspects of medication use, including (1) selection, procurement and storage, (2) ordering or prescribing, (3) dispensing, (4) administering and (5) monitoring of all medications utilized. Internal customers may include Patients, Nurses, Licensed Independent Practitioners, Nursing Directors, Department Directors, Administrators and other health care team members for the purpose of integrating services, improving patient care and ensuring effective communication systems. External customers may include local, state, and national pharmacy organizations, Joint Commission, State Board of Pharmacy, colleagues and peers, educational institutions and pharmaceutical representatives.

MINIMUM QUALIFICATIONS

A degree in Pharmacy from an accredited College of Pharmacy. Requires current pharmacy licensure in the state of practice within 90 days of hire. Incumbents in Arizona are also required to provide the AZ Board of Pharmacy Wallet Card at time of hire. Pharmacy licensure. Banner Registry and Travel positions require licensure in the state of practice within 90 days from the date of hire. Must possess good organizational, problem solving and computer skills. Must possess good written and verbal communication skills for interfacing with all levels of staff, physicians, patients and other contacts. Must be able to use reference tools to evaluate patient care and answer questions posed by customers. Must have knowledge of computer software, particularly medication management information system software, Microsoft applications and Automated dispensing system.

PREFERRED QUALIFICATIONS

Advanced degree, Hospital Residency, or Master of Business Administration (MBA), or experience in hospital pharmacy with supervisory experience preferred. Additional related education and/or experience preferred.

EEO Statement: EEO/Disabled/Veterans

Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.

We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Please visit our Benefits Guide for more information.