Associate Director, Offering Management (Public Cloud)

Kyndryl; United States; Hybrid; USD 190,000 - 270,000; Full time

Benefits offered by this job

Be Well programs

Hybrid-friendly culture

Job summary

Kyndryl is seeking a strategic, senior leader to shape its Public Cloud portfolio and drive market-relevant offerings. You will orchestrate sales, delivery, partners and architecture around priorities and roadmaps, leveraging Agentic AI to accelerate research and decision support.

You will identify whitespace, capabilities gaps, and roadmap opportunities, delivering governance and MVP definitions to enable scalable, differentiated cloud services.

Qualifications

• 10+ years of experience across Public cloud or infrastructure platforms.
• Ability to translate market signals into portfolio priorities and executive POVs.
• Experience orchestrating multi-stakeholder outcomes across sales, delivery, and architecture.
• Knowledge of cloud adoption, migration/modernization, and Finops concepts.
• Agentic AI proficiency for research and decision support.

Responsibilities

• Own intake of market and customer requirements and translate into portfolio priorities.
• Orchestrate cross‑practice alignment around roadmap choices and investment needs.
• Shape Public Cloud strategy and identify differentiation opportunities for offerings.
• Create initial POV and MVP definitions with scope, dependencies and success criteria.

Skills

Public cloud

Portfolio management

Strategy development

Cross-functional leadership

AI proficiency

Job description

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

What you will do

• Own intake of emerging market, country,customerand field requirements;identifyrepeatable patterns and translate demand signals into portfolio priorities.
• Act as the Design Authority orchestrator, aligning sales, tech sales, delivery, partners, architecture and portfolio teams around market relevance, roadmap choices,ownershipand investment needs.
• ShapePublicCloud strategy byidentifyingcustomer patterns, market shifts, whitespace, differentiationopportunitiesand capability gaps that should influence the roadmap.
• Create theinitialoffering POV and MVP definition, including scope, assumptions, dependencies, timeline,requiredcapabilities, investmentconsiderationsand success measures.
• Assess portfoliofitandrecommendwhether demand is addressed through an existing offering, enhancement, reusable asset, partnercapabilityor new initiative;buildthe supporting strategic and commercial rationale.
• Orchestrate a structured handoff for detailed offering development, collateral creation, launch readiness, enablement and cross-practice integration while preserving design intent.
• Stay engaged through pilots and early adoption; harvest customer, delivery and market learning into offering evolution, roadmapprioritiesand reusable IP.
• Use AI and Agentic AI to accelerate research, synthesis, patternidentificationand decision support where appropriate

Your Future at Kyndryl

This roleprovidesa unique opportunity to help shape the future of Kyndryl’s Cloud portfolio. You will work at the intersection of market strategy, customer needs,hyperscalerinnovation, AgenticAIand delivery, influencing which opportunities Kyndryl pursues and how they become differentiated, scalable offerings. You will deepen yourexpertiseacross cloud platforms and emerging technologies while gaining broad exposure to Kyndryl’s global markets, partners, architecture,engineering and delivery ecosystem.

Who You Are

You are a strategic thinker and orchestrator who can turn ambiguous market and customer signals into clear priorities and executable offering concepts. You combine strong PublicCloud and managed-services knowledge, Agentic AI Proficiency to accelerate research, decision support and offering design whileidentifyingopportunities to embed AI into differentiated customer solutions.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others

Required Skills and Experience

10+ years of experience across Public cloudor infrastructure platforms, with experience inone or more of the below

• Offering management/Portfolio/Product strategy/consulting/solution architecture/ Engineering
• Strong working knowledge/experience on at least one hyperscaler (Microsoft Azure, AWS or Google Cloud), with ability to operate across multi-cloud environments, and the strategic perspective to interpret how platform shifts affect Kyndryl’s portfolio.
• RelevantHyper scaler, AI /AgenticAI or architecture certifications.
• Ability to translate customer and market signals into portfolio priorities, concise executive POVs, MVP requirements, roadmap recommendations and decision-ready business rationale.
• Proven ability to orchestrate outcomes across Multiple stakeholders
• Strong understanding of cloud and managed-services operating models, including cloud adoption, migration/modernization, cloud-native platforms, operations, automation & Finops
• Commercial awareness of cloud consumption, licensing, marketplace motions, pricing hypotheses, investment needs and delivery feasibility.
• Agentic AI proficiency: hands‑on use of AI assistants and agentic workflows for research, competitive analysis, requirement synthesis, scenario development, decision support and initial POV creation.

Preferred Skills and Experience

• Experience translatingPublic cloudroadmaps and partner capabilities into customer-relevant managed service or transformation patterns, including build / partner / integrate choices.
• Understanding ofsovereignty, regulatory, security, dataresidencyand disconnected/regulated cloud requirements.
• Experience engaging cloud architects, engineering leaders, AI specialists, partner teams, deliveryteamsand client technology executives.

Being You

Diversity is a whole lot more than what we look like or where we comefrom,it’show we think and who we are. We welcome peopleofall cultures, backgrounds, and experiences. Butwe’renot doing it single-handedly: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where allKyndrylscan find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndrylgives you – and everyone next to you –the ability to bring your whole self to work, individually and collectively, and support the activation of ourequitableculture.That’sthe Kyndryl Way.

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting‑on experiences—from certifications with Microsoft, Google, and Amazon to coaching and hands‑on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.