Associate Director, Network Engineering

Humana; San Juan (PR); Remote; USD 142,000 - 196,000; Full time

Job summary

Humana is seeking an Associate Director, Network Engineering to lead architecture design, capacity planning, and performance analysis for customer communication systems. You will evaluate network performance criteria, conduct feasibility and cost studies, and develop routing scenarios across multiple teams.

The role requires 6+ years of technical experience and 2+ years of management, with a strong focus on improving consumer experiences.

Qualifications

• 6+ years of technical experience.
• 2+ years of management experience.
• Passion for contributing to an organization focused on continuously improving consumer experiences.

Responsibilities

• Designs, analyzes, plans and modifies network components supporting customer communication.
• Leads network architecture design, feasibility and cost studies.
• Develops alternative routing scenarios and changes in network activities.
• Evaluates network performance criteria and capacity needs; may lead multiple managers.

Skills

Technical experience

Management experience

Customer focus

Education

Bachelor’s Degree

Job description

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The Associate Director, Network Engineering designs, analyzes, plans and modifies network components supporting customer communication implementation activities. The Associate Director, Network Engineering requires a solid understanding of how organization capabilities interrelate across department(s).

The Associate Director, Network Engineering develops and evaluates network performance criteria and measurement methods. Prepares the analysis of the short-term or long-term capacity needs for switching, routing transmission and signaling. Conducts network architecture design, feasibility and cost studies. Develops alternative routing scenarios and changes in required sequence of network activities. Conducts economic and population growth studies to determine impact on network capacity and development plan projections. Decisions are typically related to identifying and resolving complex technical and operational problems within department(s), and could lead multiple managers or highly specialized professional associates.

Use your skills to make an impact

Required Qualifications

• Bachelor’s Degree

• 6 or more years of technical experience

• 2 or more years of management experience

• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Additional Information

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana’s offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$142,300 – $195,700 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 09-24-2026

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health — delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.