Associate Director, Market Access & Patient Services Analytics

Ionis Brand; Boston (MA); Hybrid; USD 120,000 - 155,000; Full time

Job summary

Ionis invites an analytically rigorous professional to serve as Associate Director, Market Access & Patient Services Analytics within the Commercial Analytics & Operations group. You will elevate decision-making speed and quality by leading analytics projects that uncover access barriers and quantify payer dynamics, shaping strategy across programs.

You will combine domain fluency with data science methods to explain why outcomes occur and predict what to do next, collaborating with

Qualifications

• Strong analytic skills with ability to translate data into business insights.
• Experience with payer, hub, and specialty pharmacy data is a plus.
• Ability to lead analytics projects and influence leadership.

Responsibilities

• Scope and lead deep-dive analytics projects that surface strategic opportunities across access and patient services.
• Serve as a trusted analytical advisor and thought partner to Market Access and Patient Services leadership.
• Drive payer and access decision analytics, including reimbursement scenario modeling.
• Synthesize findings into executive-ready narratives that influence resource allocation and strategy.
• Help anticipate future analytical needs and contribute to building scalable frameworks.

Job description

Headquartered in Carlsbad, California, and with offices in Boston, Massachusetts, and Dublin, Ireland, Ionis has been at work for more than three decades discovering medical breakthroughs that have redefined life for people with serious diseases. We’re pioneers in RNA-targeted medicines, and our platform continues to revolutionize drug discovery and transform lives for patients with unmet needs. With multiple marketed medicines and a leading pipeline in neurology, cardiology and select areas of high patient needs, we continue to drive innovation in RNA therapies in addition to advancing new approaches in gene editing to provide greater value to patients and are well positioned financially to deliver on our strategic goals.

At Ionis, we pride ourselves on cultivating a challenging, motivating and rewarding environment that fosters innovation and scientific excellence. We know that our success is a direct result of the exceptional talents and dedication of our employees.

With an unprecedented opportunity to change the course of human health, we look to add diverse individuals, skill sets and perspectives to our exceptional team. We continue to invest time, money and energy into making our onsite, hybrid and remote work environments a place where solid and lasting relationships are built and where our culture and employees can thrive.

We’re building on our rich history, and we believe our greatest achievements are ahead of us. If you’re passionate about the opportunity to have meaningful impact on patients in need, we invite you to apply and join us. Experience and contribute to our unique culture while you develop and expand your career!

ASSOCIATE DIRECTOR, MARKET ACCESS & PATIENT SERVICES ANALYTICS

We are seeking an intensely curious, innovative and analytically rigorous individual contributor to serve as an advanced analytics lead and trusted advisor for Market Access and Patient Services. This role sits within the Commercial Analytics & Operations. This role will help elevate the speed, agility, and quality of operational decision-making within Market Access and Patient Services teams by leading advanced analytics projects that uncover where and why patients face access barriers, quantifying the business impact of payer and channel dynamics, identifying the highest-value opportunities to improve patient access and program performance, and building self-serve analytics tools to support these functions. This person will be relied upon to bring structure and sound judgment to ambiguous business questions, often with limited or imperfect information. They will pair deep domain fluency in payer, hub, and specialty pharmacy data with modern data science methods to move the organization from describing what happened to explaining why it happened and predicting what to do next, working in close partnership with brand- aligned Commercial Analytics leads as Ionis continues to grow its commercial-stage portfolio. This role will exercise independent judgment in defining analytical approaches and recommendations, with work that materially influences Market Access and Patient Services strategy and broader commercial decision-making.

KEY RESPONSIBILITIES

Strategic Insight & Decision Analytics

• Scope and lead deep-dive analytics projects that surface strategic opportunities across the access and patient services landscape - e.g., quantifying how payer behaviors, utilization management, contracting decisions, and channel mix shifts impact covered demand and brand performance
• Serve as a trusted analytical advisor and thought partner to Market Access and Patient Services leadership: frame ambiguous business questions as testable hypotheses, exercise sound judgment where data is limited or imperfect, and deliver decision-ready recommendations
• Drive payer and access decision analytics, including reimbursement scenario modeling, access impact quantification of coverage decisions, and analytical inputs that sharpen contracting and pull-through strategy
• Synthesize findings into compelling, executive-ready narratives that influence resource allocation, program design, and access strategy at the leadership level, with results that inform decisions across multiple functions and may materially impact broader commercial strategy
• Help anticipate future analytical needs (e.g., evolving payer and policy landscapes, competitive entrant, new product launches) and contribute to building the frameworks and capabilities to address them

Advanced Analytics & Modeling

• Build, validate, and deploy predictive and statistical models that anticipate patient drop-off risk, time-to-therapy bottlenecks, payer policy impacts, and demand shifts, enabling proactive rather than reactive intervention
• Apply established analytical principles and introduce new methods where they add value, leveraging machine learning, segmentation, and experimental design to large proprietary datasets (SP, hub, claims, formulary) to optimize program effectiveness and forecast access trends
• Design and analyze operational experiments and pilots (e.g., program design changes, intervention targeting) to establish what actually moves outcomes, building a culture of test-and-learn
• Conduct patient journey analytics that go beyond KPI tracking - e.g., understanding free trial, QuickStart, and bridge program utilization by payer and coverage status to inform affordability strategy and gross-to-net implications

Operational Excellence

• Identify and resolve operational bottlenecks across the patient journey using data to optimize demand/capacity levels and vendor