Associate Director - M&Q Site Learning & Development (L&D) IDAP/IDM

100 Eli Lilly and Company; Indianapolis (IN); On-site; USD 132,000 - 194,000; Full time

Job summary

Lilly seeks a Learning Architect to design and maintain platform-specific training for GMQLD, ensuring content aligns with COE standards and global requirements. The role collaborates with SMEs, Platform Leads, and the COE to keep curricula current and compliant while addressing platform and site needs.

Located in Indianapolis, the LA will drive content governance, apply process-based curricula, and support continuous improvement in qualification outcomes across multiple sites and time zones.

Qualifications

• Bachelor's degree.
• 3+ years’ experience with customer experience design, curriculum/training design, or learning management systems.
• Experience working on large scale project ownership and change management within a matrixed environment.
• 3+ years' experience in a quality-regulated environment.

Responsibilities

• Platform-specific curriculum design, development, and maintenance within the GMQLD operating model and governance.
• Collaborate with site SMEs, Platform Leads, and COE to ensure content is current, compliant, and aligned to manufacturing needs.
• Ensure curriculum aligns to the Global/Platform/Site three-layer content model and reflect current manufacturing processes.
• Support continuous improvement of curriculum effectiveness and qualification outcomes.

Skills

Customer experience design

Curriculum design

Learning management systems

Change management

GxP/GMP knowledge

Process-based training design

Cross-site collaboration

Digital learning tools

Education

Bachelor's degree

Tools

Workday

SuccessFactors

Job description

At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work—but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.

Job Position Overview:

The Global Manufacturing and Quality Learning & Development (GMQLD) team is dedicated to delivering learning solutions that empower Lilly's Manufacturing and Quality organizations to achieve our mission: making medicine with safety first and quality always. The Learning Architect (LA) is a platform‑specific learning professional responsible for designing and maintaining training that serve an entire manufacturing platform. Located at platform sites or Indianapolis, the LA addresses 90% platform‑level and 10% site‑level content needs, designing within COE standards and governance frameworks.

Responsibilities:

The LA is accountable for platform‑specific curriculum design, development, and maintenance within the GMQLD operating model. The LA partners with site SMEs, Platform Leads, and the COE to ensure training content is current, compliant, and aligned to manufacturing process needs.

Platform Curriculum Design & Development:

Design and develop platform‑specific training content within COE governance frameworks and global standards. Address 90% platform‑level content and 10% site‑specific needs, as assigned by the M2/P4 Platform Lead. Partner with site Subject Matter Experts (SMEs) on curriculum development, ensuring content reflects current manufacturing processes. Apply process‑based curricula principles — organize content by manufacturing process with task‑level qualification. Ensure curriculum aligns to the three‑layer content model (Global / Platform / Site).

Content Governance & Quality:

Design content within COE standards, governance frameworks, and compliance requirements. Feed content gaps and site needs up to Platform Lead and COE for resolution. Pull global content from COE as foundation for platform‑specific curriculum. Support learning equivalency, exception and substitution decisions in alignment with the Quality system.

Collaboration & Stakeholder Partnership:

Partner with Platform Lead (M2/P4) on L&D strategy and business priorities across platform site Interface with COE for standards, governance, and cross‑platform alignment. Collaborate with LEPs to understand site‑specific execution needs and inform curriculum updates. Represent the platform in cross‑functional forums, audits, and governance reviews.

Continuous Improvement:

Support Time to Qualification optimization initiatives by identifying training burden, content redundancy, and qualification bottlenecks. Contribute to OJT standardization across platform sites. Use data to identify improvement opportunities in curriculum effectiveness and qualification outcomes.

BASIC QUALIFICATIONS:

• Bachelor's degree.
• Strong stakeholder engagement and influencing without authority 3+ years’ experience with customer experience design, curriculum/training design, or learning management systems.
• Experience working on large scale project ownership and change management within a matrixed environment.
• 3+ years' experience in a quality‑regulated environment.

ADDITIONAL SKILLS/ PREFERENCES:

• Knowledge of manufacturing and qualification practices.
• Area or functional specific expertise in Learning & Development, instructional design, organizational change management or Manufacturing/Quality operations.
• Strong understanding of GxP and Good Manufacturing Practices (GMP), regulatory requirements, and compliance training.
• Experience with process‑based or competency‑based training design.
• Ability to work across multiple sites and time zones.
• Strong collaboration skills with cross‑functional teams (Quality, Operations, Engineering).
• Experience with digital learning tools and best practices in learning and development.
• Familiarity with Workday, SuccessFactors, or equivalent HR/learning systems.

Additional Information:

• Position Location: Site-Based
• Travel Percentage (%): 10%
• Shift Information: Site-based at a platform manufacturing site or Indianapolis hub. Not remote.
• Preferred locations are guidelines — the LA serves the entire platform (90% platform‑level work).

NOTE: This job description is intended to provide a general overview of the job requirements at the time it was prepared. The job requirements of any position may change over time and may include additional responsibilities not specifically described in the job description.

For GMP purposes, the job description should be Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia (AMECA), Black Employees at Lilly (BE@Lilly), Chinese Culture Network (CCN), EnAble, Evolve, Lilly Indian Network (LIN), Organization of Latinx at Lilly (OLA), Pride (LGBTQ+ Allies), Veterans Leadership Network (VLN) and Women’s Initiative for Leading at Lilly (WILL).

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is $132,000 - $193,600 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance).

In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well‑being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).

Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

#WeAreLilly At Lilly we strive to ensure our employees are part of a team that cares about them and our shared purpose of making life better for those around the world. How do we do this? We continue to look for ways to include, innovate, accelerate and deliver while maintaining integrity, excellence and respect for people. We hope that you seek to join us on our journey as we create medicine and deliver improved outcomes for patients across the globe! #WeAreLilly