Associate Director, Insights & Analytics (I&A) Excellence

Novartis; East Hanover (NJ); On-site; USD 146,000 - 270,000; Full time

Job summary

Novartis is seeking a senior role located in East Hanover, NJ, with no remote option. The position requires travel as defined by the business. You will oversee enterprise-wide I&A priorities, manage demand intake and tracking, and maintain operating-model artifacts while collaborating with senior stakeholders.

A strong background in analytics and program management within pharma is essential. The role emphasizes building dashboards and reporting to track service levels and delivery performance,

Qualifications

• 6+ years in insights, analytics, or related fields in pharma/healthcare.
• Bachelor’s degree; MBA preferred.
• Experience operating demand management across multiple teams or functions.
• Experience documenting operating model materials, process maps, and RACI frameworks.
• Experience working with senior stakeholders and preparing leadership materials.
• Experience building and maintaining operational dashboards and reporting.

Responsibilities

• Supports enterprise-wide scope spanning I&A pillars with primary responsibility for assigned areas.
• Day-to-day operator of the I&A demand management process – intake, tracking, aggregation, status reporting.
• Maintains artifacts of the I&A operating model: process docs, contracts, interfaces, and RACI.
• Builds credibility with pillar teams and cross-functional partners through reliable execution.

Skills

Insights

Analytics

Program management

Strategy

Management consulting

Education

Bachelor's degree

MBA

Job description

Summary

This position will be located at East Hanover, NJ and will not have the ability to be located remotely. This position will require travel as defined by the business (domestic and/ or international).”

About The Role

Key Responsibilities:

• Supports enterprise-wide scope spanning all I&A pillars (Commercial I&A, Clinical Care & Access I&A, Enterprise I&A, and the Analytics, Capabilities & Modeling CoE), typically with primary responsibility for an assigned set of pillars or process areas.
• Day-to-day operator of the I&A demand management process – running intake, tracking, aggregation, and status reporting under the standards set by the Dir, I&A Excellence.
• Maintains the artifacts of the I&A operating model: process documentation, stakeholder contracts, interface definitions, and RACI frameworks.
• Builds credibility and influence with pillar teams and cross-functional counterparts through consistent, reliable execution rather than positional authority.

Essential Requirements

• Minimum 6+ years of experience in insights, analytics, business operations, program management, strategy, or management consulting within the pharmaceutical or healthcare industry
• Bachelor’s degree in Business Administration, Life Sciences, Economics, Engineering, or a related field; an MBA or advanced degree is preferred
• Demonstrated experience operating demand management, intake, project portfolio, or prioritization processes across multiple teams or functions
• Experience documenting and maintaining operating model materials, process maps, and RACI / accountability frameworks in a matrixed environment
• Experience working with senior stakeholders and preparing materials for leadership forums
• Experience building and maintaining operational dashboards and reporting to track service levels, throughput, and delivery performance

Desirable Requirements

• Experience working within a program office / center of excellence in a commercial, medical, or analytics organization. Experience supporting launch planning or launch excellence within pharmaceuticals
• Vendor management or sourcing support experience, including performance tracking and spend analysis
• Experience operating through a large-scale organizational transformation or operating model redesign Experience working with offshore capability hubs and globally distributed delivery teams

Novartis Compensation Summary

The salary for this position is expected to range between $145,600 and $270,400 per year.

The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.

Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.

US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.

Why Novartis:

Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Benefits and Rewards:

Learn about all the ways we’ll help you thrive personally and professionally.

Read our handbook (PDF 30 MB)

EEO Statement

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.

Accessibility & Reasonable Accommodations

The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call [phone] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.