Associate Director Information Technology

Geisinger; Danville (PA); On-site; USD 110,000 - 150,000; Full time

Job summary

Geisinger is seeking an IT leader to direct an IT team supporting a major organizational segment. You will work with department leadership to develop an IT strategy and communicate it to staff, ensuring execution and adherence to standards.

The role includes budgeting, vendor management, staff recruitment and development, and mentoring to achieve operational excellence, service delivery, and KPI tracking. A Bachelor's degree is required, with 8+ years in IT and 2+ years in management.

Qualifications

• Bachelor's degree required; Master's preferred.
• Minimum of 8 years IT experience with at least 2 years in managerial/supervisory roles.
• Understanding of enterprise data management ecosystems, including data warehousing, analytics delivery, and scheduling.
• Experience leading an operations-focused IT team focused on service delivery and process improvement.

Responsibilities

• Coordinate IT support for the assigned organizational segment.
• Develop and implement IT strategy with department, product line, or system leadership.
• Convey IT strategy to staff and ensure plans are executed.
• Oversee vendor management, including contract negotiations and evaluations.
• Develop and administer IT budget and manage spending within allocated funds.
• Recruit, develop, retain, and discipline IT staff; mentor on best practices.

Skills

Data management

Analytics

Budgeting

Team leadership

Vendor management

IT strategy

Education

Bachelor's Degree

Master's Degree

Tools

Data warehousing tools

Workflow automation tools

IT budgeting software

Job description

Job Summary

Directs the activities of an Information Technology (IT) team assigned to support an organizational segment of the organization. Works with department, product line, or system leadership to develop Information Technology strategy. Conveys that strategy to staff and ensures it is fulfilled. Administratively responsible for assigned staff members. Oversees projects to ensure they are completed in a timely manner in accordance with established IT standards.

Job Duties

• Responsible for coordinating Information Technology support for assigned segment of the organization.
• Strives to gain and maintain an understanding of the business policies and practices employed in the areas of responsibility.
• Works with department, product line, or system leadership to develop and implement Information Technology strategy.
• Conveys IT strategy to staff and ensures that plans are implemented in accordance with organizational need.
• Ensures that staff members follow established IT project management guidelines to guarantee a successful implementation.
• Responsible for vendor management, which includes but is not limited to, contract negotiations, invoice reconciliation, release updates, issues lists and new product evaluations.
• Develops and administers IT budget for responsible area.
• Practices fiscally sound budget management to ensure spending is held to allocated funds.
• Responsible for the staff recruitment, development, retention, and disciplinary process.
• Mentors staff in best practices for providing IT support and project management.
• Develops and fosters the team approach to staff organization and interaction.
• Formulates staff development plan to ensure members maintain highest level of technical, interpersonal and project management skills possible.
• Attends all necessary management development courses so organizational policy is understood and effectively administered.
• Ensures departmental and organizational policy changes are conveyed, understood and practiced by the staff.
• Maintains individual work schedule and submits progress reports as requested by direct supervisor.
• Supports IT departmental initiatives and ensures full cooperation of staff with other IT teams.
• Maintains a high-level understanding of Information Technology in general and more in-depth knowledge of those facets particular to primary area of responsibility.
• Establish and monitor operational KPIs, including productivity standards.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

*Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years).

Position Details

Additional Requirements:

• Understanding of enterprise data management ecosystems, including data warehousing, business-facing analytics delivery, and enterprise workload automation and scheduling.
• Experience leading and managing an operations-focused team responsible for service delivery, operational excellence, and process improvement.

Education

Bachelor's Degree- (Required), Master's Degree- (Preferred)

Experience

Minimum of 8 years-Information Technology (Required), Minimum of 2 years-Managerial/Supervisory (Required)

Certification(s) and License(s)

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

We are an affirmative action, equal opportunity employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.