Associate Director, Imaging Operations Lead

EMD Serono, Inc.; Billerica (MA); Hybrid; USD 122,000 - 203,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement contributions

Other perquisites

Job summary

EMD Serono, Inc. in Massachusetts is seeking an Imaging Operations Lead to shape how imaging is executed across a global portfolio of Phase I–IV studies. You will own the end-to-end operational strategy for clinical trial imaging, driving quality, innovation, and performance in a cross-functional environment.

This high-impact role serves as the primary escalation point for study teams and leads vendor governance. Hybrid work in Billerica, MA with international exposure.

Qualifications

• 10+ years of experience in clinical research within CRO or pharmaceutical/biotech settings.
• Expertise in clinical trial imaging operations, including study planning, vendor oversight and execution across multiple therapeutic areas.
• Thorough knowledge of ICH-GCP guidelines and regulatory requirements.
• Experience managing external imaging service providers, including governance, quality metrics and corrective action plans.

Responsibilities

• Own the end-to-end operational strategy for clinical trial imaging across a global portfolio.
• Serve as the primary escalation point for study teams and lead vendor governance.
• Translate imaging data insights into actionable improvements at program and portfolio levels.
• Influence clinical operations direction on a global scale in a cross-functional, multinational environment.

Skills

Imaging operations

Vendor governance

ICH-GCP knowledge

Cross-functional leadership

Communication skills

Education

Bachelor’s degree in life sciences

Job description

Work Your Magic with us! Start your next chapter and join EMD Serono.

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

United As One for Patients, our purpose in Healthcare is to help create, improve and prolong lives. We develop medicines, intelligent devices and innovative technologies in therapeutic areas such as Oncology, Neurology and Fertility. Our teams work together across 6 continents with passion and relentless curiosity in order to help patients at every stage of life. Joining our Healthcare team is becoming part of a diverse, inclusive and flexible working culture, presenting great opportunities for personal development and career advancement across the globe.

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.

Your Role

Imaging is at the heart of modern clinical development — and in this pivotal role, you will shape how it is executed across a global portfolio of Phase I–IV studies.

As the Imaging Operations Lead, you will own the end-to-end operational strategy for clinical trial imaging, driving quality, innovation, and performance across a complex, cross-functional environment. You will serve as the primary point of escalation for study teams, lead vendor governance, and translate imaging data insights into actionable improvements at both program and portfolio level.

This is a high-impact opportunity to influence the direction of clinical operations on a global scale, working at the intersection of science, technology, and strategic execution.

Who You Are

Minimum Qualifications

• Bachelor’s Degree within the medical or life sciences space, or equivalent qualification.
• A minimum of 10 years of experience in clinical research within a contract research organization or pharmaceutical/biotechnology environment.
• Demonstrated expertise in clinical trial imaging operations, including study planning, vendor oversight, and execution across multiple therapeutic areas.
• Thorough knowledge of ICH-GCP guidelines and applicable regulatory requirements.
• Experience managing external imaging service providers, including governance, quality metrics, and corrective action plans.

Preferred Qualifications

• Project management certification such as CPM or PMP.
• Experience in oncology and immuno-oncology clinical trials.
• Strong analytical skills with the ability to identify trends and drive quality and process improvements across a global portfolio.
• Excellent communication and stakeholder management skills, with the ability to influence across scientific, operational, and leadership levels in a matrixed, multinational environment.
• Familiarity with AI tools and their practical applications in clinical operations, including an understanding of ethical considerations such as bias, fairness, and data governance.
• Ability to balance competing priorities and make risk-based decisions in a dynamic, fast-moving environment.

Location

Billerica, MA, USA (Hybrid – 3 days per week onsite)

Travel:

<20%; International and Domestic

Pay range for this position:

$122,200.00 - $202,900.00

The offer range represents the anticipated low and high end of the base pay compensation for this position. The actual compensation offered will be determined by factors such as location, level of experience, education, skills, and other job-related factors. Position may be eligible for sales or performance-based bonuses. Benefits offered by the Company include health insurance, paid time off (PTO), retirement contributions, and other perquisites. For more information click here.

What we offer:

We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!