Associate Director, Formulary Operations Management

NEPSE Trading; United States; Remote; USD 126,000 - 174,000; Full time

Benefits offered by this job

Bonus opportunities

Remote/Hybrid work

Competitive benefits

Job summary

Humana seeks an Associate Director, Formulary Operations Management to lead the development and governance of pharmacy formularies and utilization strategies across business lines. You will partner with clinical, operational, regulatory, analytics, and product teams to ensure compliant formulary implementations aligned with organizational goals.

You will oversee operations, training, and reporting while driving continuous improvement and leading a high-performing team within Eastern Time

Qualifications

• Bachelor's degree required; 6+ years in healthcare/PBM/managed care/pharmacy operations.
• 2+ years in leadership or people leadership roles.
• Experience leading cross-functional initiatives with multiple stakeholders.
• Strong analytical, organizational, and project management skills.
• Excellent verbal and written communication, including executive-level.
• Proficient in MS Office (Excel/PowerPoint/Word/Teams).

Responsibilities

• Lead formulary development across products and lines of business.
• Oversee operational implementation of formulary changes with clinical, configuration, product, and operational teams.
• Develop and execute utilization management programs (prior authorization, step therapy, etc.).
• Evaluate formulary performance using data analysis and reporting.
• Ensure compliance with state, federal, and client requirements.
• Lead strategic projects on formulary optimization and process improvement.
• Coach and develop a high-performing team and drive accountability.

Skills

Leadership

Cross-functional

Analytical skills

Project management

Communication skills

Executive communication

Problem solving

Influence & outcomes

Education

Bachelor's degree

Master's degree (Preferred)

Tools

SQL

Power BI

Tableau

Excel

Job description

## About the roleBecome a part of our caring community The Associate Director, Formulary Operations Management is responsible for the development, implementation, maintenance, and governance of pharmacy formularies and utilization management strategies across lines of business. This role partners with clinical, operational, regulatory, analytics, and product teams to ensure formulary decisions are accurately implemented, compliant with regulatory### requirements, and aligned with organizational goals. The Associate Director, Formulary Operations Management requires a solid understanding of how organizational capabilities interrelate across departments and serves as a key leader in translating formulary strategy into operational excellence. The Associate Director, Formulary Management leads formulary operations implementation and maintenance activities, ensuring alignment with regulatory requirements, business objectives, and member needs.This role collaborates with internal and external stakeholders to implement formulary strategies, oversee utilization management initiatives, support regulatory submissions, and ensure accurate implementation of formulary and coverage decisions. Associate Director is accountable for formulary operations workflow, quality, capacity, training, reporting, issue resolution, and people leadership. This role will work during standard Eastern Time business hours.### ResponsibilitiesLead formulary development and maintenance activities across applicable products and lines of business. Oversee operational implementation of formulary changes, including coordination with clinical, configuration, product, and operational teams. Support the development and execution of utilization management programs, including, but not limited to, prior authorization, step therapy, quantity limits, and coverage Evaluate formulary performance and operational impacts through data analysis and reporting.Ensure compliance with applicable state, federal, and client formulary requirements. Develop and maintain policies, procedures, and supporting documentation for formulary operations. Partner with cross-functional stakeholders to support formulary submissions, audits, regulatory reviews, and implementations.Lead strategic projects and initiatives related to formulary optimization, operational excellence, and process improvement. Lead, develop, and support a high-performing team by setting clear expectations, coaching associates, supporting career development, and fostering accountability, engagement, and collective success. Use your skills to make an impact Required Qualifications Bachelor's degree 6 or more years of healthcare, pharmacy benefit management (PBM), managed care, health plan, formulary, pharmacy operations, or related experience 2 or more years of leadership, management, project leadership, or people leadership experience Experience leading cross-functional initiatives involving multiple stakeholders Strong analytical and problem-solving skills Strong organizational and project management skills Ability to manage multiple priorities and deadlines in a fast-paced environment Excellent verbal and written communication skills, including executive-level communication Comprehensive knowledge of Microsoft Office applications, including Excel, PowerPoint, Word, and Teams Demonstrated ability to influence and drive organizational outcomes Strong problem solving, critical thinking and analytical skills Must be passionate about contributing to an organization focused on continuously improving consumer experiences Preferred Qualifications Experience in formulary management, pharmacy operations, pharmacy### benefitsmanagement, managed care, or health plan administration Experience supporting Medicaid, Medicare, Commercial, or Exchange formulary programs Experience with formulary compliance and regulatory requirements Knowledge of utilization management strategies and formulary governance processes Experience with data analytics tools such as SQL, Power BI, Tableau, or similar reporting platforms Experience leading large-scale implementations, system builds, testing, or operational readiness initiatives Master's degree in Healthcare Administration, Business Administration, Public Health, Health Policy, or a related field Work at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary.Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to Humana 's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$126,300 - $173,700 per yearThis job is eligible for a bonus incentive plan.This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, \" Humana \") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work.Among our benefits, Humana provides medical, dental and vi## Required skillsPharmacy Operations DirectorFormulary ManagementUtilization Management DirectorsqlLocation: United States