Associate Director, Financial Literacy & Enrollment

National Association of Student Financial Aid Administrators; Greeley (CO); On-site; USD 90,000 - 120,000; Full time

Job summary

The University of North Carolina College of Osteopathic Medicine is seeking an Associate Director of Financial Literacy and Enrollment Services to provide strategic leadership for financial aid operations, literacy programming, and enrollment services initiatives.

This role partners with college leadership to support recruitment, yield, retention, and student success while ensuring compliance with federal, state, and accreditation standards.

Qualifications

• Bachelor’s degree from an accredited institution required.
• Minimum five years of progressively responsible experience in higher education, admissions, enrollment management, financial aid, student affairs, or a related field.
• Knowledge of financial aid regulations, student loan programs, scholarship administration, and financial literacy concepts.
• Strong interpersonal, communication, presentation, and customer service skills.
• Demonstrated ability to maintain confidentiality and exercise sound professional judgment.

Responsibilities

• Lead financial aid operations and literacy programs for osteopathic medical students.
• Counsel students on loans, budgeting, debt management, and exit counseling.
• Develop and refine a comprehensive financial literacy curriculum.
• Coordinate scholarships, packaging, verification, and compliance activities.
• Oversee appeals and professional judgment reviews for financial aid.
• Support enrollment initiatives, recruitment events, and retention efforts.
• Provide administrative support and cross-department collaboration.
• Assist with policy development and process improvements.

Skills

Interpersonal skills

Communication skills

Presentation skills

Customer service

Education

Bachelor's degree

Master's degree (preferred)

Tools

Microsoft Office 365

CRM systems

Virtual meeting platforms

Data management tools

Job description

The University of North Carolina College of Osteopathic Medicine is seeking an Associate Director of Financial Literacy and Enrollment Services to provide strategic leadership for financial aid operations, literacy programming, and enrollment services initiatives.

This role partners with college leadership to support recruitment, yield, retention, and student success while ensuring compliance with federal, state, and accreditation standards.