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MSD is seeking a Transformation and Business Support Lead for the Vaccine Manufacturing Facility in Durham, NC. The role leads a portfolio of strategic projects aligned to facility transformation milestones and oversees a business support team to strengthen operational processes, quality systems, and documentation.
You will guide strategy development, manage engineers and scientists, and collaborate across Quality, Operations, Technology, and Maintenance to deliver end-to-end execution.
Job Description Our Manufacturing Operations teams are the people that make our products. We work in the manufacturing plants with a “Safety First, Quality Always” mindset striving for continuous improvement. We work in the local plant connected to our global manufacturing network to ensure the highest quality of raw materials, intermediates and finished products.
The Vaccine Manufacturing Facility (VMF) is seeking a Transformation and Business Support Lead, who will lead an organization and portfolio of projects that will ensure the successful execution of strategic projects that are aligned with critical facility transformation milestones in addition to overseeing general business support activities.
Reporting to the Director, Operations, the incumbent will assist in strategy development and will independently manage project assignments. Effectively manage a team of engineers and scientists supporting drug product facility change controls as well as other strategic initiatives, as requested Unite Quality, Operations, Technology Operations, Maintenance, Digital Manufacturing and other supporting functions behind a single integrated execution plan. Provide end‑to‑end technical support to assigned areas of focus throughout the project lifecycle including but not limited to quality risk management, strategy development, development of standard operating procedures and master batch records, process development, and process performance qualification. Review and approve project documents as necessary. Lead, facilitate and participate on cross‑functional teams to collaboratively address issues and achieve project milestones. Supports team safety, environmental, and compliance objectives. Escalates and consults on an as‑needed basis with next level manager on more complex decisions impacting critical project milestones. Establish and lead a business support team focused on strengthening core operational processes, including quality systems, change management, process optimization, documentation, and overall operations effectiveness.
The VMF Business Transformation & Support lead will directly oversee a team of project managers, ensuring their efforts are aligned to the department’s critical milestones and long‑term objectives. This includes setting clear expectations, providing coaching and feedback, fostering collaboration across silos, and ensuring accountability to critical project milestones. The role requires developing talent, aligning individual goals to organizational priorities, and maintaining strong engagement and motivation during a period of intense transformation and delivery pressure.
Required. Bachelor Degree in Engineering, Science or related field Minimum 8 years of experience with strong preference for individuals with two or more of the following experiences: Manufacturing Operations, Technical Operations, Quality Operations, or Site Engineering Services with supervisory responsibility with exempt personnel. Proven track record in pharma/biotech facility engineering/process changes controls & projects, with experience in driving strategic changes Preferred: Demonstrated ability to create an engaged workforce Demonstrated experience of interacting with regulatory agencies via on‑site inspections Demonstrated successes with Talent Management, reorganization and strategic initiative Demonstrated program management, operational excellence, and cross‑functional leadership. Comfortable influencing at all levels Demonstrated knowledge of High Performing Organization tools and methodology, including MPS/Iean processing
As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts
Primary location for this posting is: USA - North Carolina - Durham (Old Oxford)
Where required by law, the compensation range for this role is provided below. The salary range for the primary location of this role is: $142,400.00 - $224,100.00 This range reflects the Company's reasonable expectation of the base salary applicable to this role at the time of posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long‑term incentive, if applicable.
Additional location(s): Please note the salary range above applies to the Primary Location of the position. Where a role has other listed locations, different compensation guidelines may apply. You may find the salary ranges for additional locations below. If the salary range is not listed for the location you are applying to, our Talent Acquisition team will provide further information to you relevant to your location. Additional location(s) Compensation Information: San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the SanFrancisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance
Employee Status: Regular Relocation: Domestic VISA Sponsorship: No Travel Requirements: 10% Flexible Work Arrangements: Not Applicable Shift: Not Indicated Valid Driving License: No Hazardous Material(s): n/a
Job Posting End Date: 11/5/2026 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where we have codified our legacy for over a century. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.