Associate Director, Design - Reimbursement Support

Valeris; North Carolina; Remote; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

HSA/FSA options

Company match on HSA

401(k) with full match

Paid time off and holidays

Telehealth and EAP

Job summary

Valeris is seeking an Associate Director, Design - Reimbursement Support to lead the design of client programs, collaborating with clients, internal stakeholders, and external partners to implement reimbursement designs. This role requires strong organization, excellent communication, and the ability to manage multiple projects simultaneously.

The position offers remote work within North Carolina and requires travel up to 20%.

Qualifications

• Bachelor’s degree and/or 10+ years of demonstrated strong program design performance or related responsibilities.
• Excellent note-taking and documentation skills for visibility across stakeholders.
• Strong verbal and written communication skills essential for success.

Responsibilities

• Lead the detailed design sessions to collaborate with clients, internal stakeholders and external partners to design and implement programs.
• Coordinate with cross-functional teams to manage timelines, scope, and delivery of client programs.
• Oversee creation and adherence to project plans, ensuring accountability and progress.

Skills

Note taking

Verbal communication

Written communication

Multitasking

Time management

Education

Bachelor's degree

Tools

MS Office

Job description

Associate Director, Design - Reimbursement Support### Associate Director, Design - Reimbursement SupportApply: Remote, North Carolina: Full time: Posted 30+ Days Ago: JR493Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Mercalis, ValerisTM revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit www.valeris.com. Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Valeris, ValerisTM revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit www.valeris.com. As an Designer for Reimbursement Support, you will join our team on a journey to help eliminate barriers for patients, increase their access to medications, and help them receive lifesaving treatments while working in an environment that nurtures you. The Designer for Reimbursement Support facilitates the detailed design session(s) to collaborate with the client, internal stakeholders and external partners, to successfully design and implement programs. - Previously served in the following departments at Mercalis or comparable roles at a similar organization – Program Management - Patient Affordability/Market Access, Project Management, Solutions Delivery, Product Owner or Business Analyst - Possess a firm understanding of Accumulator & Maximizer Solutions - Exceptional note taking skills are required to capture internal & external discussions for visibility to all stakeholders - Bachelor’s degree and/or 10+ years of demonstrated strong program design performance or related responsibilities - Proven ability to manage multiple tasks simultaneously, often with competing priorities - Ability and willingness to take responsibility of delivery from a diverse and often distributed team without formal authority; ability to interact collaboratively with internal stakeholders - Highly organized and detail-oriented with strong time management skills for self and project team - Strong verbal and written communication skills is a must have for success - Must have the business acumen to understand the value to Mercalis and the customer of good scope control as a key part of the project execution - Demonstrated ability to manage and oversee creation of and adherence to project plans - Must be skilled at conflict resolution in building collaborative solutions - Ability to travel up to 20% of the time. - Highly organized and detail-oriented - Ability to multitask and prioritize client issues - Excellent verbal and written communication and interpersonal skills - Strong business acumen - Internal candidates with Design skills are encouraged to apply Physical Demands & Work Environment - While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Prefer candidates who can type at least 35 words per minute with 97% accuracy. - Although very minimal, flexibility to travel as needed is preferred. - This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc. Why Work for Valeris? We’re committed to supporting the well-being and success of our team members. As part of our organization, full-time employees can expect: - Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs - Additional health support, including telehealth and Employee Assistance Program (EAP) services - Company match on Health Savings Account contributions - Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000 - Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability - 401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting - Paid Time Off (PTO) and Sick Leave to support work-life balance - Team members receive nine paid holidays plus two floating holidays - Opportunities for advancement in a company that supports personal and professional growth - A challenging, stimulating work environment that encourages new ideas - Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace - A mission-driven, inclusive culture where your work makes a meaningful impact Our Commitment to Equal Opportunity At Valeris, we don’t just accept difference – we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. Valeris is proud to be an equal opportunity employer. #LI-Remote #LI-ML1 - Subject Matter Expert in Market Access with a strong understanding of Patient Affordability services, understands capabilities, lead timelines, production timelines to facilitate the design and launch of new client programs - Supports new and existing program design and implementation processes across assigned Mercalis services - Lead and coordinate with Mercalis resources for the detailed design of client programs as the primary point of contact, navigating with both client and internal stakeholders throughout the program design phase for all contracted Mercalis services - Gather detailed operational and IT requirements to support program scoping, pricing, and implementation - Lead discussions and collect requirements information with clients needed for program design - Build design documentation in collaboration with client, internal stakeholders, and other vendors - Develop and review recommended processes, systems, technology, and roles with the client for each of the Mercalis proposed solutions - Submit work requests via designated ticketing system to appropriate service owner(s) - Partner with internal service & product owner(s) as a consultant in the development and/or configuration of implementation deliverables to ensure adherence to the program or service design - Stay connected to the operations and IT teams on process and system upgrades to ensure the latest technology is implemented with our new client onboarding projects - Serve as a resource for program stakeholders who are responsible for implementation deliverables - Facilitate and lead the distribution of requirements to internal and external stakeholders who will be responsible for completing implementation deliverables - Coordinate evaluation of custom requirements with client and internal stakeholders - Partner with project managers to ensure adherence to deliverables and timelines - Obtain final approval and sign off for all program elements with internal and external stakeholders - Conduct lessons learned and create recommendations reports to identify successful and unsuccessful program designs - Integrate appropriate recommendations into the best practices for future design management# **Physical Demands & Work Environment*** While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Prefer candidates who can type at least 35 words per minute with 97% accuracy.* Although very minimal, flexibility to travel as needed is preferred.* This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.# **Why Work for Valeris?**We’re committed to supporting the well-being and success of our team members. As part of our organization, full-time employees can expect:* Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs* Additional health support, including telehealth and Employee Assistance Program (EAP) services* Company match on Health Savings Account contributions* Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000* Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability* 401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting* Paid Time Off (PTO) and Sick Leave to support work-life balance* Team members receive nine paid holidays plus two floating holidays* Opportunities for advancement in a company that supports personal and professional growth* A challenging, stimulating work environment that encourages new ideas* Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace* A mission-driven, inclusive culture where your work makes a meaningful impactAny offer of employment is contingent upon the successful completion of a background check and, depending on the position, a drug screen in accordance with company standards. Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or activities associated with the position. Responsibilities and tasks may be modified at any time, with or without notice.# **Our Commitment to Equal Opportunity**At Valeris, we don’t just accept difference – we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. Valeris is proud to be an equal opportunity employer.