Associate Director, Contracting

American Oncology Network, Inc.; Northern (KY); Hybrid; USD 78,000 - 153,000; Full time

Benefits offered by this job

Health insurance

401k with 100% match

Paid Time Off

Job summary

American Oncology Network, Inc. seeks an Associate Director of Contracting to lead payer contracting activities across its national practice network.

This remote role focuses on day-to-day execution, team leadership, and accurate documentation across all markets. You will partner with senior leadership to translate contracting strategy into reliable operational plans, oversee end-to-end workflows, and drive improvements in efficiency and consistency across practices.

Qualifications

• Bachelor’s degree or equivalent relevant experience.
• Minimum of 5 years of payer contracting or managed care experience.
• Experience in oncology or specialty medical contracting (preferred).
• Hands-on experience with Evisort, Turquoise Health, and Provider Passport (preferred).

Responsibilities

• Lead direct supervision and mentorship to Contract Managers across multiple markets.
• Own end-to-end contracting workflows, pipelines, timelines, and deliverables.
• Oversee documentation standards, version control, and quality review processes.
• Coordinate with Credentialing, Revenue Cycle, Operations and other stakeholders to ensure alignment.
• Identify process gaps and implement improvements to drive efficiency and consistency.

Skills

Process ownership

Communication

Multi-market workflows

Education

Bachelor's degree

Tools

Evisort

Turquoise Health

Provider Passport

Job description

Location: Remote Position Pay Range: $77,833.60 - $152,796.80

Position Summary

The Associate Director of Contracting provides operational leadership for payer contracting activities across American Oncology Network (AON). This role is accountable for day-to-day execution, workflow oversight, people leadership, documentation integrity, and operational discipline across all contracting functions. Serving as the operational partner to the Chief Strategy and Innovation Officer, the Associate Director ensures that contracting strategy is consistently translated into reliable, timely, and accurate execution across practices and markets.

Key Performance Areas

KPA 1. People Leadership & Team Development

• Provide direct supervision, mentorship, and performance guidance to Contract Managers across multiple markets
• Support onboarding, training, and ongoing competency development to ensure consistent contracting practices
• Lead daily huddles and establish a structured weekly contracting team cadence
• Set clear expectations, reinforce accountability, and ensure follow-through on assigned work
• Foster a culture of accuracy, consistency, ownership, and continuous improvement
• Serve as a point of escalation for operational issues while promoting problem-solving at the team level

KPA 2. Contracting Process & Workflow Leadership

• Own and manage end-to-end contracting workflows, pipelines, timelines, and deliverables
• Oversee contracting-related activities associated with new practice onboarding and transitions
• Ensure accurate maintenance of payer mix spreadsheets, contracting trackers, and operational dashboards
• Establish and enforce documentation standards, version control, and quality review processes
• Coordinate closely with Credentialing, Revenue Cycle, Operations, and other internal stakeholders to ensure alignment and execution
• Identify process gaps and recommend improvements to enhance efficiency and consistency

KPA 3. Systems, Technology & Data Enablement

• Manage contracting tasks, document workflows, and version control within Evisort
• Review and validate payer rate comparisons and benchmarking using Turquoise Health
• Ensure structured, standardized use of SharePoint for contracting documentation and SOPs
• Partner with Credentialing teams to support Provider Passport workflows related to enrollment and contracting alignment
• Collaborate with analytics and strategy partners to enable system-driven insights and reporting for contracting operations

KPA 4. Strategic Execution & Operational Partnership

• Translate contracting strategy into clear operational plans and execution standards
• Support leadership decision‑making through accurate data, reporting, and operational insight
• Ensure contracting activities are scalable, repeatable, and aligned with organizational growth objectives
• Act as a reliable operational partner to senior leadership, ensuring execution discipline across markets

Role Boundaries (Not Responsible For)

• Executive-level payer negotiations or crisis escalations
• Oversight or management of Credentialing functions (maintained under separate leadership)
• AI or data system architecture, automation design, or technical development
• Ownership of national payer strategy or rate modeling decisions
• Extended after-hours workload beyond reasonable operational requirements

Position Qualifications

Education

Bachelor’s degree or equivalent relevant experience

Minimum Relevant Experience

Minimum of 5 years of payer contracting or managed care experience

Preferred Qualifications

• Experience in oncology or specialty medical contracting
• Hands‑on experience with Evisort, Turquoise Health, and/or Provider Passport
• Prior experience supervising Contract Managers, analysts, or project‑based teams

Skills

• Strong process ownership skills with demonstrated spreadsheet and documentation discipline
• Excellent written and verbal communication skills
• Proven ability to manage complex, multi-market workflows and priorities

Travel

Travel: 0-25% #LI-REMOTE

American Oncology Network AON is an alliance of physicians and veteran healthcare leaders dedicated to ensuring the long‑term success and viability of oncology diagnosis and treatment in community‑based settings. It is the fastest growing national network of community oncology practices delivering local access to exceptional cancer care. AON serves its expanding network of partner practices by providing proven practice management expertise. Our employees across the country work together to empower physicians to make cancer care better. By driving integrated, collaborative care, we are proudly helping community oncologists deliver the highest quality care to every patient.

Cancer touches everyone. Being able to make a difference in the lives of those fighting this disease is something our employees at AON cherish and never take for granted. A career in oncology offers all sorts of rewards. But working at AON offers employees more than most. As a fast‑growing national company, the opportunity to join a national workforce with flexible work options is available.

We offer competitive compensation packages that include comprehensive health insurance with a robust provider network.

Our 401k, which offers a 100% match and investment options, is available to full‑time and part‑time staff members, and we feature a generous Paid Time Off (PTO) program.

At AON, we offer you more than a job, we offer you a career. As a network of independent oncology practices working together as one, we host annual summits each year, providing our employees a chance to collaborate with AON peers from across the country.

Promoting from within is a priority at AON, and we support our team members continued growth through professional development programs and tuition assistance.