Associate Director, Change Management

AbbVie; North Chicago (IL); On-site; USD 140,000 - 200,000; Full time

Job summary

AbbVie is seeking an experienced Change Management & Enablement Associate Director to lead enterprise-wide culture and behavior change within Finance Transformation programs. You will design integrated change strategies that align leadership, engagement, and process adoption to accelerate value realization.

The role emphasizes embedding change into organizational DNA, partnering with senior leaders, and delivering scalable training and enablement across cross-functional teams.

Qualifications

• 10+ years of experience leading organizational change, culture transformation, or process adoption initiatives.
• Proven ability to drive behavior change and embed new ways of working in complex, cross-functional environments.
• Experience partnering with senior leadership to influence culture, alignment, and decision-making.

Responsibilities

• Lead Finance Transformation initiatives that drive mindset and behavior change, reinforcing a culture of continuous improvement, accountability, and adaptability.
• Partner with senior leaders to model and reinforce desired cultural attributes and ways of working.
• Work with SMEs to translate transformation objectives into clear behavioral expectations and adoption milestones.
• Drive end-to-end adoption of new processes and operating models, ensuring alignment across people, process, and technology.
• Identify and address barriers to adoption, focusing on sustainable behavior change vs. one-time implementation.
• Embed change into business routines, governance forums, and performance management where appropriate.
• Develop and execute holistic change strategies that integrate communications, training, stakeholder engagement, and reinforcement mechanisms.
• Apply structured change management methodologies to support both large-scale transformations and targeted process improvements.
• Ensure alignment of change activities across cross-functional teams and initiatives.
• Build strong, trusted partnerships with senior leaders and project teams to drive alignment, sponsorship, and accountability.
• Conduct stakeholder and readiness assessments to inform targeted interventions.
• Act as a strategic advisor to leaders on navigating organizational change and resistance.
• Define and track adoption, behavior change, and culture metrics to measure success.
• Leverage data and insights to continuously refine change strategies and improve outcomes.
• Design and deliver training that supports not just knowledge transfer, but behavioral and mindset shifts.
• Coach managers and teams to effectively lead and sustain change.

Skills

Change management

Stakeholder engagement

Communication

Storytelling

Cross-functional collaboration

Leadership alignment

Education

Bachelor's degree in a relevant field

Tools

PROSCI

ACMP

Job description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

The Change Management & Enablement Associate Director plays a critical role in driving Finance Transformation programs forward as part of enterprise-wide culture and behavior change to enable sustainable adoption of new processes, ways of working, and operating models within AbbVie Finance. This role goes beyond project delivery to focus on embedding change into the organization’s DNA, ensuring that employees not only adopt new tools and processes, but also embrace the mindsets, behaviors, and cultural shifts required to sustain transformation.

The individual will lead the design and execution of integrated change strategies that influence leadership alignment, employee engagement, and process adoption, ultimately accelerating value realization and long-term organizational effectiveness.

Culture & Behavior Change Leadership

• Lead Finance Transformation initiatives that drive mindset and behavior change, reinforcing a culture of continuous improvement, accountability, and adaptability.
• Partner with senior leaders to model and reinforce desired cultural attributes and ways of working.
• Work with SMEs to translate transformation objectives into clear behavioral expectations and adoption milestones.

Process & Adoption Transformation

• Drive end-to-end adoption of new processes and operating models, ensuring alignment across people, process, and technology.
• Identify and address barriers to adoption, focusing on sustainable behavior change vs. one-time implementation.
• Embed change into business routines, governance forums, and performance management where appropriate.

Integrated Change Strategy & Execution

• Develop and execute holistic change strategies that integrate communications, training, stakeholder engagement, and reinforcement mechanisms.
• Apply structured change management methodologies to support both large-scale transformations and targeted process improvements.
• Ensure alignment of change activities across cross-functional teams and initiatives.

Stakeholder Engagement & Leadership Alignment

• Build strong, trusted partnerships with senior leaders and project teams to drive alignment, sponsorship, and accountability.
• Conduct stakeholder and readiness assessments to inform targeted interventions.
• Act as a strategic advisor to leaders on navigating organizational change and resistance.

Measurement & Continuous Improvement

• Define and track adoption, behavior change, and culture metrics to measure success.
• Leverage data and insights to continuously refine change strategies and improve outcomes.

Capability Building & Enablement

• Design and deliver training that supports not just knowledge transfer, but behavioral and mindset shifts.
• Coach managers and teams to effectively lead and sustain change.

Qualifications

• 10+ years of experience leading organizational change, culture transformation, or process adoption initiatives.
• Proven ability to drive behavior change and embed new ways of working in complex, cross-functional environments.
• Experience partnering with senior leadership to influence culture, alignment, and decision-making.
• Strong understanding of change management methodologies (e.g., PROSCI, ACMP), with ability to apply them pragmatically.
• Exceptional communication and storytelling skills, with the ability to influence across all levels of the organization.
• Experience designing and measuring adoption and culture-related success metrics.
• Bachelor’s degree in a relevant field (e.g., Communications, Organizational Development, Education).

Additional Information

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
• This job is eligible to participate in our long-term incentive programs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

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