Associate Director, Business Systems & Data Analytics

The Joint Commission; Oakbrook Terrace (IL); On-site; USD 96,000 - 128,000; Full time

Job summary

The Joint Commission is actively seeking an Associate Director of Business Systems & Data Analysis to lead Accreditation Certification Operations (ACO) and drive the portfolio of business applications and data platforms essential to accreditation and certification processes.

The role involves guiding a cross-functional team, partnering with IT and enterprise stakeholders, and ensuring data governance, system reliability, and strategic program delivery across multiple initiatives.

Qualifications

• Bachelor's degree required; Master’s preferred.
• 5–7 years experience in business operations, data analysis, or technology systems.
• 1–2 years supervisory experience preferred.
• PM certifications such as Six Sigma or PMP preferred.
• Strong quantitative and communication skills.
• Experience with Agile software development preferred.

Responsibilities

• Leads a team of accreditation business analysts and coordinators; oversee recruitment and onboarding.
• Oversees portfolio of applications supporting accreditation/certification across lifecycle.
• Manages budgets, vendor relationships, and enterprise project governance.
• Leads data stewardship and enterprise information management activities.
• Mentors analysts on project lifecycle, policies, and best practices.
• Serves as SME for portfolio of business applications and data governance.

Skills

Team leadership

Data analysis

Project management

Agile methodology

Excel

Education

Bachelor's degree

Master’s degree

Tools

BI tools

SQL

Job description

The Joint Commission is actively seeking an Associate Director of Business Systems & Data Analysis to lead Accreditation Certification Operations (ACO) and drive the portfolio of business applications and data platforms essential to accreditation and certification processes.

The role involves guiding a cross-functional team, partnering with IT and enterprise stakeholders, and ensuring data governance, system reliability, and strategic program delivery across multiple initiatives.