Associate Director, Business Insights Lead

AbbVie; North Chicago (IL); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

401(k) plan

Paid time off

Medical/dental/vision insurance

Job summary

AbbVie in North Chicago, IL seeks an Associate Director, Business Insights to lead portfolio-level analytics for Clinical Site Management, translating complex questions into data-driven analyses that inform senior leaders on study design, resourcing, and risk.

You will own key analytical products, support cross-regional needs, and mentor junior analysts while delivering value to CSM operations.

Qualifications

• Bachelor’s degree required; Master’s degree in Finance, Analytics, Business, or related quantitative field preferred
• 10+ years of relevant experience in business analytics, strategy, or a related client-facing analytical role
• Demonstrated experience managing senior stakeholder relationships
• Strong analytical and strategic decision-support skills
• Experience with data analytics/visualization tools (e.g., SQL, Power BI, Excel)
• Proven ability to manage multiple concurrent workstreams independently
• Familiarity with clinical trial operations, drug development, or R&D processes
• Experience supporting multiple therapeutic areas or portfolios concurrently

Responsibilities

• Serve as the primary SABI point of contact and trusted advisor to Area heads and Clinical Field Excellence leadership
• Lead delivery of portfolio-level insights from hypothesis generation to recommendations
• Own and evolve analytical products for Clinical Site Management (site ID, allocation models, performance benchmarking)
• Provide analytical coverage across Americas to Europe to Intercontinental
• Translate business needs into scoped analytical workstreams
• Influence Sr. Directors/VP-level decisions with executive-focused communication
• Identify and elevate structural gaps or unaddressed risks within CSM functions
• Collaborate with other SABI leads and CAP functions to ensure consistency and reuse
• Support priority CDO-wide initiatives with cross-functional partnerships
• Provide coaching and mentorship to junior team members
• Maintain a global mindset balancing responsiveness with high-impact analytics

Job description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

Purpose

Reporting to the Director, Strategy, Analytics & Business Insights (SABI), the Associate Director, Business Insights serves as the primary analytical and strategic partner to the Clinical Site Management (CSM) organization. This role owns portfolio-level business insights for Clinical Site Management — translating complex, ambiguous business questions into data-driven analyses that directly inform Sr. Director and VP-level decisions across site strategy, study design, resourcing, and risk management. The Associate Director builds and sustains trusted relationships with Sr. Directors and their leadership teams across all geographic areas and across the clinical study lifecycle, ensuring SABI’s analytical capabilities are embedded into how every leader plans and executes their operation strategies.

Responsibilities

• Strategic Partnership & Stakeholder Engagement: Serve as the primary SABI point of contact and trusted advisor to Area heads and Clinical Field Excellence leadership, proactively identifying where data and analytics can resolve ambiguity in portfolio-level decisions.
• End-to-End Insight Delivery: Lead delivery of portfolio-level insights — from hypothesis generation and data identification through analysis, insight generation, and recommendations — following SABI’s hypothesis-driven problem-solving approach.
• Analytical Product Ownership: Own and evolve key analytical products for Clinical Site Management (e.g., site ID and allocation models, country/site performance benchmarking, enrollment scenario planning, operational trend analyses), ensuring they remain decision-relevant as portfolio priorities shift.
• Cross-Geographic Support — Americas to Europe to Intercontinental: Provide analytical and decision-support coverage to all global stakeholders, extending proven approaches where transferable and adapting them to country/region-specific needs.
• Business Need Translation: Partner with Sr. Directors and CSM leadership across all functions to translate emerging business needs into scoped, actionable analytical workstreams.
• Executive Communication: Influence Sr. Directors/VP-level decisions, tailoring communication to executive audiences.
• Risk & Gap Identification: Identify and elevate structural gaps or unaddressed risks within the CSM functions that are not yet visible to leadership, bringing an independent analytical lens to surface them.
• Cross-Functional Collaboration: Collaborate with SABI’s other leads (across CSL and CSM) and adjacent CAP functions (Study Feasibility & Analytics, Clinical Acceleration Solutions) to ensure consistency and reuse of analytical approaches across therapeutic areas.
• CDO-Wide Initiatives: Provide analytical and strategic support for priority CDO-wide initiatives, partnering across functions and applying SABI capabilities beyond assigned therapeutic areas to advance enterprise objectives.
• Team Capability Development: Provide project-based coaching and mentorship to junior team members and rotational analysts supporting SABI work, while maintaining accountability for the quality and analytical rigor of assigned outputs.
• Global Stewardship: Maintain a global mindset with an objective and long-term view of stakeholder needs across all CSM functions, balancing responsiveness to Sr. Director requests with SABI’s focus on high-impact, analytically complex work.

Qualifications

Required:

• Bachelor’s degree required; Master’s degree in Finance, Analytics, Business, or related quantitative field preferred
• 10+ years of relevant experience in business analytics, strategy, or a related client-facing analytical role, ideally within pharmaceutical, biotechnology, or healthcare. 5+ years of relevant experience for advanced degree holders (e.g. PhD, MD, PharmD)
• Demonstrated experience managing senior stakeholder relationships (Director/Sr. Director level or above), including delivering findings and recommendations to executive audiences
• Strong analytical and strategic decision-support skills, with the ability to translate ambiguous business questions into structured, data-driven analyses
• Excellent written and verbal communication skills; able to distill complex analyses into clear, actionable insights for non-technical audiences
• Experience with data analytics/visualization tools (e.g., SQL, Power BI, Excel)
• Proven ability to manage multiple concurrent workstreams independently, across more than one therapeutic area or stakeholder group, with sound judgment on prioritization and escalation
• Familiarity with clinical trial operations, drug development, or R&D processes
• Experience supporting multiple therapeutic areas or portfolios concurrently

Preferred:

• Prior people-management or mentoring experience
• Working knowledge of AbbVie systems and organizational structure

Additional Information

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
• This job is eligible to participate in our long-term incentive programs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html