Associate Director, Business Insights and Analytics - Respiratory

MSD; Rahway (NJ); Hybrid; USD 157,000 - 247,000; Full time

Benefits offered by this job

Hybrid work arrangement

Annual bonus eligibility

Job summary

MSD is seeking an Associate Director to lead the Business Insights and Analytics team’s performance sub-team. The role blends leadership with direct partnerships to marketing stakeholders, guiding analytics and strategic insights to boost marketing effectiveness and customer engagement.

You will split time between leading analytics (50%) and providing thought partnership to key stakeholders (50%), driving data-driven decisions across Digital Human Health initiatives.

Qualifications

• Bachelor’s degree in relevant field as a baseline requirement.
• 5+ years delivering complex analytics in pharma/biotech/healthcare.
• Hands-on experience with healthcare business performance data.

Responsibilities

• Provide actionable data-driven insights to business stakeholders by translating complex needs into analytic plans.
• Lead a team of business analysts with best practices in data analytics, visualization, and storytelling.
• Collaborate with DHH and Marketing to deliver data-driven insights and solutions.
• Manage analytics and digital solutions projects to deliver timely insights.
• Stay current with industry trends and advance analytic capabilities.
• Contribute to experimentation and AI-driven improvements using measurable criteria.

Skills

Business Analysis

Data Science

Demand Management

Innovation

Requirements Management

Sourcing and Procurement

Stakeholder Relationship Management

Strategic Planning

Education

Bachelor's degree in relevant field

MBA, MS, or PhD

Job description

Job Description

The Business Insights and Analytics (BIA) team is seeking an Associate Director to lead its business performance sub-team. This pivotal “Quarterback” role will partner with cross-functional teams across Digital Human Health (DHH) to deliver business insights that will help drive marketing strategy and execution as well as enhance customer experience and engagement. Time allocation for this role consists of 50% leading analytics and 50% providing thought partnership directly to key marketing stakeholders.

Responsibilities:

• Business Partnership : Provide actionable data-driven insights to business stakeholders by translating complex business needs into analytical plans and effectively communicating analytic insights to inform business decisions.
• Leadership and Mentorship : Lead a team of business analysts, providing guidance on best practices in data analytics, data visualization and storytelling with data.
• Collaboration : Work closely with DHH colleagues (i.e., data visualization, data solutions) and Marketing stakeholders to deliver best-in-class solutions and data-driven insights.
• Project Management. Manage analytics and digital solutions projects to deliver actionable and meaningful insights to marketing stakeholders in a timely manner.
• Staying Abreast with Industry Trends : Stay current with industry trends and advancements in analytical methodologies to enhance organizational analytic capabilities.
• Innovation and Experimentation with Agile Mindset in Mind : Contribute to innovative experimentations, focusing on idea generation, incubation, and using tangible, measurable criteria to make incremental meaningful improvements to the business processes and strategies using data. Leverage AI.

The following skills and knowledge are needed to be successful in this role:

• Understanding of the pharmaceutical commercial analytics and business acumen Expertise : Deep understanding of the unique opportunities and challenges with ability to use analytics to solve business problems.

• Communication and Storytelling : Derive actionable business insights from secondary-data sources and communicate them effectively to business stakeholders.

• Decision Making and Critical Thinking : Identify and understand problems and opportunities, analyze quantitative and qualitative information, establish decision criteria, generate and evaluate alternatives, and make timely decisions.

• Emotional Intelligence : Build trust, encourage two-way communication, and strengthen relationships. Able to navigate relationships with stakeholders while achieving business results.

• Networking and Partnerships : Build and leverage relationships within and across stakeholder groups and within HHDDA to achieve results.

• Complex Data Management : Substantial experience in interpreting complex datasets, particularly patient claims data.

Requirements for Education, Experience, and Skills:

• Bachelor’s degree in relevant field (Mathematics, Economics, Computer Science, Statistics, Decision Science, Marketing, Engineering, Public Health, etc.)
• 5+ years of relevant experience delivering complex analytical projects in the pharmaceutical/biotech/healthcare industry
• Prior hands‑on experience working with healthcare business performance data

Preferred Education, Experience and Skills:

• MBA, MS, or PhD

• Deep understanding of Patient Support Services and associated analytics including data from Patient HUBs and Specialty Pharmacies along with analytics for FRM teams.

• Prior experience managing and mentoring direct reports

• Delivers statistical and mathematical models through effective technical skills

• Develops efficient programming code and software assets that provide advanced analytical functionality.

• Creates analytical products (product parts) as a part of broader teams

• Understands the business context, challenge, limitation, constraints and goals to effectively match the capability of the statistical and mathematical and M/L approaches to the business, scientific and operational challenge

• Ensures advanced analytics support to decision making and business process tasks is understood, adopted and embedded as a part of regular business activities

• Promotes a collaborative and high performing data driven culture across the company and high quality delivery standards among fellow data scientists

• Includes specializations within domains, such as therapeutic area and data assets (e.g., claims, EMR)

• Sometimes specific roles include incremental skills pertaining to AI and M/L methods, Marketing Effectiveness Measurement, or test vs control and design of experiments.

• Analyze data using advanced analytical/statistical techniques from various databases/sources (claims data/EMR data and other sources) to optimize and improve therapy area commercial business strategies.

• Ensure delivery of high-quality, timely, compliant analyses with excellent user experience (keep clients updated on progress).

• Communicate with other platforms/competencies to understand new trends/methodologies being implemented or considered within the company ecosystem and bring forward new ideas to enhance analytic capabilities.

• Contribute to innovative experiments, including idea generation, incubation, and experimentation, by identifying tangible and measurable criteria.

• Effectively communicate with and influence stakeholders positively.

Required Skills:

Business Analysis, Data Science, Demand Management, Innovation, Requirements Management, Sourcing and Procurement, Stakeholder Relationship Management, Strategic Planning

San Francisco Residents Only:

We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only:

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

No Travel Required

Flexible Work Arrangements:

Hybrid

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

n/a

Job Posting End Date:

10/15/2026

*A job posting is effective until 11:59:59PM on the day BEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

The salary range for this role is

$156,900.00 - $247,000.00

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

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