Associate Director, Behavioral Health Value Creation - Remote

UnitedHealth Group; Phoenix (AZ); Remote; USD 73,000 - 130,000; Full time

Benefits offered by this job

Remote work from anywhere in US

Comprehensive benefits package

Equity stock purchase program

401k contribution

Job summary

UnitedHealth Group, a global health care leader, is seeking an Associate Director, Behavioral Health Value Creation to help optimize quality and reduce costs across payer accounts and enterprise stakeholders.

The role focuses on developing, implementing, and managing programs that improve member experience, provider performance, and cost efficiency while collaborating with Optum Behavioral Health Solutions to drive value across the organization.

Qualifications

• 5+ years in a managed care organization or health insurer.
• 5+ years collaborating with diverse teams to drive innovative solutions.
• Proven ability to influence outcomes during ambiguity.
• Strong problem solving and critical thinking skills.
• Experience using data and insights to shape strategies.
• Cross-functional, matrixed leadership of complex initiatives.
• Experience delivering results with large-scale teams.
• Experience managing multiple projects to ensure quality and timely delivery.

Responsibilities

• Develop a pipeline of initiatives and coordinate execution across accounts.
• Create project plans, processes, and workflows to support implementation.
• Ensure BH policies are integrated into daily practice to maximize value.
• Identify stakeholders and secure support for program success.
• Collect data and subject matter inputs to inform programs.
• Analyze data and report on metrics to show cost and outcomes.
• Establish benchmarks to evaluate process and outcomes.
• Improve program fidelity and performance with experience-based strategies.
• Partner with growth teams to articulate goals and benefits for accounts.
• Build and maintain relationships with national and local teams.
• Communicate potential impacts and risks of proposed solutions.

Skills

Managed care experience

Cross-functional collaboration

Data-driven decision making

Stakeholder management

Problem solving

Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

As an Associate Director, Behavioral Health Value Creation, supporting Optum Behavioral Health Solutions, you will support development, implementation and ongoing management of programs that optimize quality and reduce behavioral health cost through partnership with payer accounts, Optum Behavioral Health Solutions and enterprise stakeholders.

The role improves member experience, reduces unnecessary or ineffective care, and optimizes provider performance and value.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Overall responsibility to develop a pipeline of initiatives, coordinate execution, manage or provide oversight for ongoing implementation, and measure value in alignment with OBHS strategy to improve benefit expense and clinical quality outcomes
• Responsible for creation of project plans, operational processes, and workflows to support program development, successful implementation, and ongoing oversight based on internal business and customer needs
• Ensure all BH policies, procedures and processes are optimally configured and integrated into daily practice to maximize value for members and the enterprise
• Identify and engage key stakeholders for support and expertise relevant to program success
• Collect information, input, data, and subject matter expertise, relevant to customer needs and system capabilities
• Collect, analyze, and report on data, metrics, and information to support program development, cost, and outcomes metrics
• Create benchmarks and metrics for evaluation of processes and outcomes to determine potential business impact
• Analyze program model fidelity and implement strategies to enhance program performance based on experience and outcomes
• Partner with growth and solutioning teams to deliver and articulate program goals and benefits, including innovative solutions for new and existing accounts
• Develop and maintain trusted matrixed relationships, including national and local teams
• Communicate potential impacts and risks associated with implementing proposed solutions to business partners and relevant stakeholders

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 5+ years of experience working within a managed care organization or health insurer
• 5+ years of experience working with diverse teams, with a proven track record of collaboration for innovative solutions
• Proven track record of accomplishing work and influencing through others during times of ambiguity
• Proven exceptional problem solving and critical thinking skills
• Proven experience leveraging data and insights to drive strategies and solutions
• Demonstrated track record of cross-functional, system thinking leadership and execution of complex, organization-wide initiatives. Includes driving functional dependencies outside of immediate control to align to shared objectives
• Experience delivering results with large-scale, cross-functional teams in a highly matrixed organization
• Experience managing and prioritizing multiple projects to ensure quality and on-time delivery
• Proven experience meeting/exceeding client expectations

Preferred Qualifications:

• Solid financial acumen
• Solid data analysis skills
• Experience with development and/or operation of behavioral health programs
• Experience in behavioral healthcare or behavioral health insurance

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 - $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.