Associate Director - AI development

Humana; Washington (District of Columbia); On-site; USD 142,000 - 196,000; Full time

Benefits offered by this job

Health benefits

Job summary

Humana is seeking an Associate Director of Technology Solutions to shape and execute an IT strategy that aligns with business goals and drives measurable impact. You will collaborate with cross-functional stakeholders to deliver enablement solutions while guiding a leadership team through complex technology programs.

The role emphasizes transforming workflows with AI-powered approaches, guiding large-scale implementations, and delivering sustained operational excellence.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• 10+ years of progressive experience in technology leadership, software engineering, or related technical disciplines.
• Strong understanding of business operations, technology platforms, communications, and process management.
• 5+ years of experience leading and developing high-performing software development teams.
• Proven track record of driving continuous improvement initiatives, evaluating existing systems, and implementing process enhancements to improve efficiency and effectiveness.
• Hands‑on experience designing and delivering AI‑powered solutions, including transforming traditional workflows into AI‑driven processes and agent‑based automation.
• Strong knowledge of business transformation and digital transformation strategies, with the ability to align technology initiatives to organizational objectives.
• Demonstrated ability to understand and navigate complex organizational structures, collaborate across departments, and lead effectively within large, matrixed environments.
• Experience developing and executing strategic programs and technology roadmaps that deliver measurable business outcomes.
• Proven success managing and mentoring diverse, cross‑functional teams.
• Strong understanding of software development methodologies and full software development life cycle (SDLC) practices.
• Experience leading large‑scale technology implementations, enterprise‑wide adoption initiatives, and organizational change management efforts.
• Demonstrated ability to manage budgets, allocate resources effectively, and optimize operational performance.
• Ability to lead initiatives from concept through implementation, deployment, and ongoing support and maintenance.
• Passion for innovation and a commitment to continuously improving customer and consumer experiences through technology and process excellence.

Responsibilities

• Devises an effective strategy for executing and delivering IT business initiatives across the organization.
• Acts as a liaison and collaborates with business and functional stakeholders to identify and deliver strategic enablement solutions.
• Leads and could manage multiple managers or highly specialized professional associates.
• Identifies and resolves complex technical and operational problems within departments.

Skills

Tech leadership

Software engineering

SDLC knowledge

Team leadership

AI solutions

Digital transformation

Stakeholder collaboration

Budget management

Change management

Education

Bachelor's degree

Master's degree

Tools

Azure

Job description

Become a part of our caring community
The Associate Director, Technology Solutions devises an effective strategy for executing and delivering on IT business initiatives. The Associate Director, Technology Solutions requires a solid understanding of how organization capabilities interrelate across department(s).

Become a part of our caring community
The Associate Director, Technology Solutions devises an effective strategy for executing and delivering on IT business initiatives. The Associate Director, Technology Solutions requires a solid understanding of how organization capabilities interrelate across department(s).
The Associate Director, Technology Solutions acts as a liaison and collaborates with the business and functional stakeholders to identify and deliver strategic enablement solutions. Decisions are typically related to identifying and resolving complex technical and operational problems within department(s), and could lead multiple managers or highly specialized professional associates.

Required Qualifications

Use your skills to make an impact

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• 10+ years of progressive experience in technology leadership, software engineering, or related technical disciplines.
• Strong understanding of business operations, technology platforms, communications, and process management.
• 5+ years of experience leading and developing high-performing software development teams.
• Proven track record of driving continuous improvement initiatives, evaluating existing systems, and implementing process enhancements to improve efficiency and effectiveness.
• Hands‑on experience designing and delivering AI‑powered solutions, including transforming traditional workflows into AI‑driven processes and agent‑based automation.
• Strong knowledge of business transformation and digital transformation strategies, with the ability to align technology initiatives to organizational objectives.
• Demonstrated ability to understand and navigate complex organizational structures, collaborate across departments, and lead effectively within large, matrixed environments.
• Experience developing and executing strategic programs and technology roadmaps that deliver measurable business outcomes.
• Proven success managing and mentoring diverse, cross‑functional teams.
• Strong understanding of software development methodologies and full software development life cycle (SDLC) practices.
• Experience leading large‑scale technology implementations, enterprise‑wide adoption initiatives, and organizational change management efforts.
• Demonstrated ability to manage budgets, allocate resources effectively, and optimize operational performance.
• Ability to lead initiatives from concept through implementation, deployment, and ongoing support and maintenance.
• Passion for innovation and a commitment to continuously improving customer and consumer experiences through technology and process excellence.

Preferred Qualifications

• Master's degree
• Prior experience with systems having databases and Enterprise services
• Experience working and managing teams in remote and multiple locations test teams and travel
• Health care domain knowledge
• Experience with cloud services such as Azure
• Experience working as a self‑starter in a fast‑paced environment with the confidence to make choices and move forward.
• Experience in creating presentations
• Experience working in an Agile Development environment

Preferred Leadership Competencies

• Strategic thinker with strong analytical and problem‑solving skills.
• Excellent communication, stakeholder management, and executive presentation abilities.
• Proven ability to influence and drive alignment across multiple business functions.
• Results‑oriented leader with a focus on execution, accountability, and continuous improvement.
• Adaptable and forward‑thinking, with a strong interest in emerging technologies, AI, and automation.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$142,300 - $195,700 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description Of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole‑person well‑being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short‑term and long‑term disability, life insurance and many other opportunities.

About Us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.