Associate Digital Producer

Mullen; Boston (MA); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k)

Stock purchase plan

Paid time off

Disability insurance

Life insurance

Travel insurance

Retirement plans

Job summary

TBWA in Boston seeks an Associate Digital Producer to drive end-to-end digital programs for a large government account, guiding projects from concept through build and launch. You’ll coordinate with UX, content, and strategy teams, and ensure alignment across media, analytics, and technology to deliver impact.

The role emphasizes meticulous planning, proactive collaboration, and stakeholder engagement in a hybrid Boston environment. 2–6 years of digital production experience is expected.

Qualifications

• 2 to 6 years of relevant experience in digital production, project management, or similar roles.
• Bachelor's degree in Communications, Marketing, Digital Media, Advertising, Business, Information Systems, or equivalent practical experience.
• Experience managing digital projects from concept through build and launch.
• Familiarity with integrated media campaigns and how digital platforms support them.
• Strong organizational, communication, and problem‑solving skills.
• Comfort managing multiple workstreams and collaborating across disciplines.
• Experience using project and collaboration tools such as Jira, Smartsheet, Workfront, or similar.

Responsibilities

• Support planning and execution of complex digital projects including website redesigns, platform enhancements, and campaign-related site builds.
• Manage day-to-day project tracking across creative concepting, content development, UX, UI, development, QA, and launch.
• Support integrated media campaigns by partnering with media and analytics teams to align digital deliverables, site builds, and content updates with paid, social, and performance efforts.
• Partner with UX, Content, and Strategy teams to translate user needs and support usability testing and research
• Assist in managing task backlogs related to site features, tools, and enhancements.
• Act as a connector between Account, Creative, UX, Content, Technology, Media, and Analytics teams.
• Coordinate handoffs and ensure clarity around deliverables and dependencies.
• Support working sessions and documentation alignment using tools such as Jira, FigJam, Google Workspace, and Smartsheets.

Skills

Project management

Digital production

Communication

Organizational skills

Education

Bachelor's degree in Communications/Marketing/Digital Media/Advertising/Business

Tools

Jira

Smartsheet

Workfront

Job description

WHAT WE NEED FROM EVERYONE:

Live Our Values: Good Enough is Not Enough. Grab an Oar. Be More Human. Play Like a Pirate. Do the brave thing.

TBWA is The Disruption Company, a global agency collective of 10,000+ creative minds operating in over 80 countries. Named one of the World's Most Innovative Companies by Fast Company four years in a row, and Adweek's 2022 and 2021 Global Agency of the Year, we are a disruptive brand experience company that uses creativity to help businesses acquire a greater share of the future.

TBWA\\Chiat\\Day develops strategies, advertising and brand experiences for some of the world's most iconic brands, with offices in New York, Los Angeles, Boston, Chicago, and Nashville.

WHAT WE NEED FROM YOU:

We are seeking an Associate Digital Producer to support a large, highly complex digital account focused on long-term platform evolution, integrated campaigns, and performance‑driven experiences.

The majority of this role will be working on a Government account in support of US Military marketing initiatives.

This role is ideal for a producer who is strong in end‑to‑end digital project management and brings emerging product owner instincts. You will help manage digital work from creative concept and content development through technical build, media integration, analytics, and launch, partnering closely with senior producers and cross‑functional teams.

The ideal candidate is detail‑oriented, proactive, and comfortable coordinating work across UX, creative, content, technology, media, and analytics in a structured, stakeholder‑heavy environment.

WHAT YOU WILL BE DOING:

• Support planning and execution of complex digital projects including website redesigns, platform enhancements, and campaign‑related site builds.
• Manage day‑to‑day project tracking across creative concepting, content development, UX, UI, development, QA, and launch.
• Support integrated media campaigns by partnering with media and analytics teams to align digital deliverables, site builds, and content updates with paid, social, and performance efforts.
• Partner with UX, Content, and Strategy teams to translate user needs and support usability testing and research
• Assist in managing task backlogs related to site features, tools, and enhancements.
• Act as a connector between Account, Creative, UX, Content, Technology, Media, and Analytics teams.
• Coordinate handoffs and ensure clarity around deliverables and dependencies.
• Support working sessions and documentation alignment using tools such as Jira, FigJam, Google Workspace, and Smartsheets.

QUALIFICATIONS:

Required

• 2 to 6 years of relevant experience in digital production, project management, or similar roles.
• Bachelor's degree in Communications, Marketing, Digital Media, Advertising, Business, Information Systems, or a related field, or equivalent practical experience
• Experience managing digital projects from concept through build and launch.
• Familiarity with integrated media campaigns and how digital platforms support them.
• Strong organizational, communication, and problem‑solving skills.
• Comfort managing multiple workstreams and collaborating across disciplines.
• Experience using project and collaboration tools such as Jira, Smartsheet, Workfront, or similar.

Nice to Have

• Exposure to product management or product owner workflows.
• Scrum and or Agile training
• Experience working in Agency environment
• Experience supporting analytics, tagging, or performance measurement.
• Familiarity with CMS platforms (Drupal experience is a plus).
• Experience working in regulated, enterprise, or high‑visibility environments.
• Interest in data‑informed decision making and continuous optimization.

All hires must be located in or willing to relocate to Boston to work from our offices hybrid three days a week.

The annual salary range for this role is $65,000 - $85,000 and may vary depending on the candidate's experience. Other compensation includes relocation costs, if applicable. Benefits for this role include health/vision/dental insurance, 401(k), stock purchase, vacation, sick and personal days. Also, you will be eligible (approximately thirty days after you commence employment) to participate in all disability, life, travel insurance plans and programs, retirement plans subject to the terms and conditions of such benefit plans. Please don't let our posted ranges keep you from exploring this or any other exciting opportunities within TBWA.