Associate Critical Infrastructure Technician

Cypress HCM; Plano (TX); In loco; USD 30.000 - 43.000; Tempo pieno

Descrizione del lavoro

LinkedIn is seeking an Associate Critical Infrastructure Technician (Day Shift) to support data center power distribution, RDUs, and DCIM documentation. You will work with contracted technicians and full-time engineers, following safety practices and change management.

The role requires 2+ years in data center power distribution, LOTO/PPE safety, and the ability to respond to power and cooling events. On-site, with on-call rotation and close collaboration with site supervisor.

Competenze

• 2+ years in a Data Center Critical Facilities / Critical Infrastructure role.
• 2+ years data center power distribution experience (UPS, PDU, RDU, busway, breakers).
• 2+ years applying electrical safety practices (LOTO, arc-flash, PPE).

Mansioni

• Install, route, terminate, and test rack power distribution between PDUs, busways, and racks.
• Document power topology in DCIM/InOps and perform string audits.
• Manage Change Management events and on-call incident response.
• Assist with electrical/mechanical troubleshooting and safety compliance.

Conoscenze

Critical power and cooling systems

Communication

Problem-solving

Attention to detail

Descrizione del lavoro

Associate Critical Infrastructure Technician (Day Shift)

We are the world's largest professional network, built to help members of all backgrounds and experiences achieve more in their careers. Our vision is to create economic opportunity for every member of the global workforce. Every day our members use our products to make connections, discover opportunities, build skills and gain insights. We believe amazing things happen when we work together in an environment where everyone feels a true sense of belonging, and that what matters most in a candidate is having the skills needed to succeed. Join us to challenge yourself with work that matters.

This role, due to the business needs of the team, requires employees to be physically present in the specified office on a full-time basis. This helps to ensure you are best equipped to be successful and have the experience you need to fulfil the responsibilities of the role.

As an Associate Critical Infrastructure Technician, you will be responsible for troubleshooting all power distribution and RDU (power strip) related issues. You will also be responsible for the installation, routing, termination, and testing of rack power distribution — RDUs/power strips, power whips, and busway tap-offs — within the data center, as well as the accurate documentation of power topology in LinkedIn's DCIM (InOps) system. You will be responsible for Change Management events (CMs) and all requests associated monthly. You will be mentored by level 2 critical infrastructure technicians and assist them with various critical facilities and preventive maintenance tasks as necessary. You must have basic data center power experience and entry level electrical safety (LOTO/PPE) skills. The quality of the work performed will have a direct impact on the stability and performance of the company's enterprise computer systems. Being a global company, down-time is measured in minutes, so responsiveness and effectiveness during power and cooling events are critical. You will be working directly with the local site supervisor, who will give you direction and assign your workload.

This position will work directly with our contracted Data Center Technicians and Senior Critical Infrastructure Technicians who are responsible for all critical power and cooling activities, to ensure SLA's and KPI's are met. This position will also work with LinkedIn full time engineers as points of escalation.

Associate Critical Infrastructure Technician (Day Shift)

We are the world's largest professional network, built to help members of all backgrounds and experiences achieve more in their careers. Our vision is to create economic opportunity for every member of the global workforce. Every day our members use our products to make connections, discover opportunities, build skills and gain insights. We believe amazing things happen when we work together in an environment where everyone feels a true sense of belonging, and that what matters most in a candidate is having the skills needed to succeed. Join us to challenge yourself with work that matters.

This role, due to the business needs of the team, requires employees to be physically present in the specified office on a full-time basis. This helps to ensure you are best equipped to be successful and have the experience you need to fulfil the responsibilities of the role.

As an Associate Critical Infrastructure Technician, you will be responsible for troubleshooting all power distribution and RDU (power strip) related issues. You will also be responsible for the installation, routing, termination, and testing of rack power distribution — RDUs/power strips, power whips, and busway tap-offs — within the data center, as well as the accurate documentation of power topology in LinkedIn's DCIM (InOps) system. You will be responsible for Change Management events (CMs) and all requests associated monthly. You will be mentored by level 2 critical infrastructure technicians and assist them with various critical facilities and preventive maintenance tasks as necessary. You must have basic data center power experience and entry level electrical safety (LOTO/PPE) skills. The quality of the work performed will have a direct impact on the stability and performance of the company's enterprise computer systems. Being a global company, down-time is measured in minutes, so responsiveness and effectiveness during power and cooling events are critical. You will be working directly with the local site supervisor, who will give you direction and assign your workload.

This position will work directly with our contracted Data Center Technicians and Senior Critical Infrastructure Technicians who are responsible for all critical power and cooling activities, to ensure SLA's and KPI's are met. This position will also work with LinkedIn full time engineers as points of escalation.

Primary Responsibilities Will Include

• Installation, routing, termination, and testing of rack power distribution (RDUs/power strips, power whips, and busway tap-offs) between PDUs, busways, panelboards, and server racks.
• Dressing, labeling, and management of power whips and RDUs in accordance with LinkedIn and industry (NEC/NFPA 70E) standards to maintain clean, serviceable, and well-documented power runs.
• Troubleshooting and resolution of power physical-layer issues, including testing circuits and replacing faulty RDUs, power whips, or connectors.
• Manage Change Managements (CMs), procedures, maintenance events for all sites.
• Support and resolution of UPS, PDU, STS/ATS, and backup generator issues, and response to power alarms and events.
• Support of mechanical and cooling systems (CRAC/CRAH units, in-row coolers, chilled water) and environmental monitoring (temperature, humidity, leak detection).
• Troubleshooting and resolution of console connectivity issues.
• Troubleshooting and resolution of all power distribution and RDU (power strip) related issues, including failed breakers and bus monitors.
• Accurate documentation of power topology (PDU ? breaker ? busway ? RDU ? rack) in LinkedIn's DCIM/InOps system, including power string audits and correction of discrepancies.
• Respond to all system problems on a 24X7 basis and take part in on-call rotation.

Secondary Responsibilities Will Include, But Not Limited To

• Assisting Data Center Technicians with power-related troubleshooting and incident response.
• Escorting and overseeing vendors/contractors performing electrical and mechanical work; enforcing safety and change-control (MOP/SOP) procedures.
• Ensure LinkedIn's data center house rules and electrical safety practices (LOTO, arc-flash, PPE) are being followed and immediately report any concerns to leadership.
• Ensure LinkedIn's data center cleanliness; any issues with cleanliness must be reported to leadership.

Basic Qualifications

• 2+ years in a Data Center Critical Facilities / Critical Infrastructure Role.
• 2+ years data center power distribution experience (UPS, PDU, RDU/power strips, busway, breakers).
• 2+ years applying electrical safety practices (LOTO, arc-flash, PPE).

Preferred Qualifications

• Experience reading and interpreting electrical one-line diagrams and power topology.
• Experience with DCIM/BMS systems and power monitoring (branch-circuit / bus monitoring).
• Experience with mechanical/cooling systems (CRAC/CRAH, chilled water).

Suggested Skills

• Critical power and cooling systems
• Communication
• Problem-solving
• Attention to detail

Pay Rate

• $22/hour - $30.80/hour

Req# 17302