Associate Consultant

Red Hat; Georgia; Hybrid; USD 90,330 - 144,580; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

Flexible Spending Account

Health Savings Account

Retirement 401(k) with employer match

Paid time off and holidays

Paid parental leave plans

Tuition reimbursement

Job summary

A leading technology solutions provider is looking for an Associate Consultant to join their Customer Success team. You will assist in delivering solutions that tackle business challenges through technical implementation and customer engagement. The ideal candidate has solid technical expertise, interpersonal skills, and a willingness to learn new technologies. This role includes project collaboration, ongoing development, and potential travel, aiming for significant growth within the company.

Qualifications

• Experience delivering project implementations as a part of a team.
• Ability to learn quickly and adapt to new technologies.

Responsibilities

• Assist customers in building scalable technology infrastructures.
• Collaborate on customer projects as a technical contributor.
• Demonstrate technical leadership after 12 months.

Skills

Technical expertise

Interpersonal skills

Ability to communicate technical concepts

Job description

The Red Hat Consulting team is looking for an Associate Consultant to join our Customer Success team to assist in delivering solutions that solve our clients business challenges, through hands‑on technical implementation and enablement of recommended practices. In this position, you will play a key role as a passionate promoter of the adoption of Red Hat's solutions for our customers by using your technical expertise, and interpersonal skills. You’ll need to have a balance of solid technical experience, awareness of open source, baseline understanding of business processes, and the ability to solve issues at the enterprise level.

We’re not just looking for candidates who meet all the requirements, we’re looking for people who are excited about working with us and growing their career at Red Hat. We want to be transparent about what would make you most successful in the role but if you are excited by reading the job description and feel like you are right for the role, we encourage you to apply.

What You Will Do

• Assist in supporting customers in building enterprise technology infrastructures that are scalable, optimally managed, and adaptable to technological improvements using Red Hat technological solutions.
• Continuously learn, grow, and adapt to new skills and technologies.
• Travel frequently (30–40 weeks per year) to work alongside leading financial services, retail, telecommunications, and institutional customers.

What You Will Bring

• Experience with delivering an implementation as part of a project team based on an architectural design.
• Comfortable with contributing to a technical project including continuous collaboration to derive solutions.
• Ability to be well‑organized in a fast‑paced, ever‑changing environment.
• Ability to interact directly with customers across roles and organizations and clearly communicate technical and non‑technical concepts.
• Learn quickly, grow, and adapt to new skills.
• Technical Skills:

Role

After joining Red Hat, you will go through an intensive customized training program on Red Hat technologies and Customer Success solutions. Here's how your skill set will evolve and what you'll learn during your first year in the role:

At 2 months, be prepared to join a project team by acquiring the following:

• A baseline understanding of how to build technical solutions, integrated with existing enterprise systems, with technical guidance.
• Learn technologies and consulting skills to enhance your abilities through enablements designed and taught by Red Hat experts and Red Hat certification.
• Gain exposure and collaboration within Red Hat Customer Success & the larger organization through everyday networking and community events.

Within 6 months, be ready to deliver a project by attaining the following:

• Collaborate on successful delivery of customer projects as a technical contributor on a team of consultants through knowledge on Red Hat’s technologies.
• Knowledge of how a customer use case can be developed into a project plan and how those requirements align with Red Hat’s technologies.
• Continue expanding your knowledge and network, both internal and external, through enablement, communities, customers, and meetups.

Within 12 months, begin to demonstrate technical leadership by accomplishing the following:

• Successfully implementing enterprise solutions in customer environments as part of the delivery team.
• Contributing lessons learned, best practices, and how‑tos to our internal and external communities of practice.
• Applying new technologies, frameworks, or methodologies to container platforms.

The salary range for this position is $90,330.00 – $144,580.00. Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote‑US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community‑powered approach to deliver high‑performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in‑office, to office‑flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We’re a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account – healthcare and dependent care
• Health Savings Account – high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave plans for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full‑time, permanent associates at Red Hat located in the United States.

Inclusion at Red Hat

Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status‑quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application‑[e-mail]. General inquiries, such as those regarding the status of a job application, will not receive a reply.