Associate Community Manager - The Standard at Dinkytown

Landmark Properties, Inc.; Minneapolis (MN); On-site; USD 40,000 - 65,000; Full time

Job summary

An established industry player is seeking an Associate Community Manager to enhance the leasing and marketing efforts at a vibrant community. This role involves preparing marketing strategies, ensuring compliance with housing laws, and providing exceptional customer service to residents and prospects. You'll be responsible for managing leasing activities, conducting property tours, and maintaining effective communication with residents. Join a diverse and inclusive workplace where your contributions will directly impact community satisfaction and occupancy rates. If you're passionate about property management and community engagement, this opportunity is perfect for you.

Qualifications

• Experience in leasing and marketing strategies to achieve occupancy goals.
• Strong customer service skills to exceed resident expectations.

Responsibilities

• Prepare marketing plans and develop strategies to meet occupancy goals.
• Conduct tours, generate leads, and close sales effectively.

Skills

Leasing Strategies

Marketing Techniques

Customer Service

Data Entry

Conflict Mediation

Education

High School Diploma

Bachelor's Degree in Business or Related Field

Tools

Entrata

Job description

Associate Community Manager - The Standard at Dinkytown

Join to apply for the Associate Community Manager - The Standard at Dinkytown role at Landmark Properties, Inc.

Job Description

The Associate Community Manager is responsible for effectively marketing the community and ensuring leasing targets are achieved. They prioritize prospects' and residents’ needs, requests, and follow-up, maintaining professionalism and courtesy at all times.

Reports to: Community Manager

Direct Reports: None

Responsibilities

The duties listed below outline the responsibilities of the Associate Community Manager; this list is not exhaustive and may be modified as community needs evolve.

Leasing & Marketing

• Prepare marketing plans and develop strategies to meet occupancy goals
• Monitor leasing reports and make pricing recommendations for rent growth
• Ensure compliance with Fair Housing laws and corporate procedures
• Accurately enter data into Entrata and follow up accordingly
• Promote the community’s image to achieve property objectives
• Generate and track prospective resident traffic using effective marketing techniques
• Conduct tours, generate leads, and close sales
• Complete and submit required materials promptly
• Maintain social media channels for property promotion
• Oversee renewal processes, including planning events and community walks

General Administration

• Maintain confidentiality of all client, resident, and company information
• Participate in staff meetings and adhere to company policies
• Maintain a professional work environment
• Report time and attendance accurately
• Understand lease agreements and communicate details clearly to residents and prospects
• Assist with move-in and move-out activities
• Manage time effectively
• Support corporate projects as needed

Financial Management

• Maximize revenue and occupancy
• Operate within marketing budgets with prior approval for deviations

Personnel

• Ensure leasing staff practice Landmark LEASE protocols
• Train staff on campus marketing and lease review

Customer Service

• Exceed expectations of residents, prospects, clients, and vendors
• Maintain effective communication with residents and university personnel
• Create and distribute newsletters and resident communications
• Mediate roommate conflicts and promote respect among residents
• Participate in resident retention initiatives

Facilities

• Assist in creating and implementing turn plans
• Conduct property inspections and address maintenance issues

Risk Control

• Enforce safety, emergency, and fire policies
• Report safety risks and incidents
• Assist in emergency responses with the corporate team

Work Environment & Physical Demands

The environment is typically moderate noise. Occasional travel by vehicle or air may be required. Reasonable accommodations will be provided for disabilities.

Landmark Properties is an equal opportunity employer, committed to diversity and inclusion.