Associate Clinical Specialist - Pasadena, CA

abbott; Pasadena (CA); Remote; USD 55,000 - 111,000; Full time

Benefits offered by this job

Free medical coverage

Strong retirement plan

Tuition reimbursement

FreeU education benefit

Job summary

Abbott’s Cardiac Rhythm Management division seeks a CRM Product Support Specialist based in Pasadena, CA. The role delivers comprehensive engineering, sales, educational, and clinical support for CRM products and responds to field inquiries from physicians, healthcare professionals, patients, and sales staff.

Responsibilities include training development, maintaining product expertise, and building strong customer relationships while collaborating with engineers and vendors to meet goals.

Qualifications

• Bachelor's degree in Biomedical Engineering or related field or equivalent healthcare experience.
• 0–2+ years of related experience or a program certification from an accredited cardiac training program.
• Ability to obtain certification in CRM products.
• Strong knowledge of cardiology, electro‑physiology, or cardiac procedures.
• Familiarity with cath lab and operating room procedures and protocol.
• Demonstrate engineering skills to interpret and solve complex clinical problems.
• Excellent written and verbal communication, presentation, and organizational skills.
• Ability to work independently and manage multiple assignments.

Responsibilities

• Acts as a clinical interface between the medical community and the business.
• Builds and sustains credible business relationships with customers and shares product expertise.
• Provides engineering, sales, education, and clinical support for CRM products.
• Develops and leads CRM product trainings for healthcare professionals.
• Provides backup support to CRM Sales Representatives.

Skills

CRM knowledge

Engineering skills

Communication skills

Independent work

Education

Bachelor's in Biomedical Engineering

Tools

Microsoft Office

Job description

JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.


• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.


• An excellent retirement savings plan with a high employer contribution


• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.


• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.


• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position is a field-based position based in Pasadena, CA in the Cardiac Rhythm Management division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats.

What You’ll Work On

Under general direction, the CRM Product Support Specialist provides comprehensive engineering, sales, educational, and technical support. This role responds to field inquiries from physicians, healthcare professionals, patients, and field sales staff regarding CRM (Cardiac Rhythm Management) products.

Key Responsibilities:

• Clinical Interface: Acts as a clinical interface between the medical community and the business.


• Relationship Building: Demonstrates the ability to build and sustain credible business relationships with customers and share product expertise accordingly.


• Comprehensive Support: Provides engineering, sales, education, and clinical support in response to field inquiries on an as‑needed basis. Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends, and players.


• Training and Education: Develops, leads, and/or facilitates training sessions and other programs on CRM products for healthcare professionals.


• Sales Support: Provides additional back‑up support to CRM Sales Representatives.

Required Qualifications

• Bachelor’s degree in Bio‑Medical Engineering, related field or equivalent healthcare experience.


• A minimum of 0-2+ years of related experience or a program certification from an accredited cardiac training program.


• Must have the capability to obtain certification in CRM products.


• Demonstrated knowledge of cardiology, electro‑physiology, or cardiac electro‑physiology procedures.


• Familiarity with cath lab and operating room procedures and protocol


• Demonstrate advanced knowledge of cardiac pacing systems.


• Must apply engineering skills and abilities to interpret and solve complex clinical problems.


• Must possess strong written and verbal communication skills, along with excellent interpersonal, presentation, analytical, and organizational abilities. Additionally, must be able to meet deadlines effectively.


• Must be detail‑oriented and capable of working independently.


• Must be able to collaborate effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals. Additionally, must be capable of managing multiple assignments simultaneously and efficiently.


• Must have extensive personal computer skills, including experience with Microsoft Office or equivalent software, for tasks such as graphics, word processing, databases, and authoring programs, to develop presentation materials.

The base pay for this position is

$55,300.00 – $110,700.00

In specific locations, the pay range may vary from the range posted.

JOB FAMILY: Support Services

DIVISION: CRM Cardiac Rhythm Management

LOCATION: United States > California : Remote

WORK SHIFT: Standard

TRAVEL: Yes, 50 % of the Time

MEDICAL SURVEILLANCE: Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf